Envíos
Estamos orgullosos de ofrecer servicios de envío internacional que actualmente operan en más de 200 países e islas en todo el mundo. Nada significa más para nosotros que brindar a nuestros clientes un gran valor y servicio. Continuaremos creciendo para satisfacer las necesidades de todos nuestros clientes, brindando un servicio más allá de todas las expectativas en cualquier parte del mundo.
¿Cómo se envían los paquetes?
Los paquetes de nuestro almacén en China serán enviados por ePacket o EMS dependiendo del peso y tamaño del producto. Los paquetes enviados desde nuestro almacén de EE. UU. Se envían a través de USPS.
¿Envían a todo el mundo?
Sí. Ofrecemos envío gratuito a más de 200 países de todo el mundo. Sin embargo, hay algunos lugares a los que no podemos enviar. Si se encuentra en uno de esos países, nos pondremos en contacto con usted.
¿Y la aduana?
No somos responsables de ninguna tarifa personalizada una vez que se hayan enviado los artículos. Al comprar nuestros productos, usted acepta que se le envíen uno o más paquetes y que reciba tarifas personalizadas cuando lleguen a su país.
¿Cuánto tiempo se tarda en enviar?
El tiempo de envío varía según la ubicación. Estas son nuestras estimaciones:
Ubicación |
*Tiempo estimado de envío |
Estados Unidos |
10-30 Días hábiles |
Canadá, Europa |
10-30 Días hábiles |
Australia, Nueva Zelanda |
10-30 Días hábiles |
América Central y del Sur |
15-30 Días hábiles |
Asia |
10-20 Días hábiles |
África |
15-45 Días hábiles |
*Esto no incluye nuestro tiempo de procesamiento de 2 a 5 días.
¿Proporcionan información de seguimiento?
Sí, recibirá un correo electrónico una vez que se envíe su pedido que contiene su información de seguimiento. Si no ha recibido información de seguimiento dentro de los 5 días, contáctenos.
Mi seguimiento dice "no hay información disponible en este momento".
Para algunas compañías navieras, la información de seguimiento demora de 2 a 5 días hábiles en actualizarse en el sistema. Si su pedido se realizó hace más de 5 días hábiles y aún no hay información sobre su número de seguimiento, contáctenos.
¿Se enviarán mis artículos en un paquete?
Por razones logísticas, los artículos en la misma compra a veces se enviarán en paquetes separados, incluso si ha especificado el envío combinado.
Si tiene alguna otra pregunta, contáctenos y haremos todo lo posible para ayudarlo.
Devoluciones
Cancelación de pedido
Todos los pedidos pueden cancelarse hasta que se envíen. Si su pedido ha sido pagado y necesita hacer un cambio o cancelar un pedido, debe comunicarse con nosotros dentro de las 12 horas. Una vez que el proceso de empaque y envío ha comenzado, ya no se puede cancelar.
Reembolsos
Su satisfacción es nuestra prioridad número 1. Por lo tanto, puede solicitar un reembolso o reenvío de productos pedidos si:
- Si lo hiciste no recibir el producto dentro del tiempo garantizado (45 días sin incluir el procesamiento de 2 a 5 días), puede solicitar un reembolso o un reenvío.
- Si recibió el artículo incorrecto, puede solicitar un reembolso o un reenvío.
- Si no desea el producto que recibió, puede solicitar un reembolso, pero debe devolver el artículo a su cargo y el artículo no debe utilizarse.
Hacemos no emitir el reembolso si:
- Su pedido no llegó debido a factores bajo su control (es decir, proporcionar la dirección de envío incorrecta)
- Su pedido no llegó debido a circunstancias excepcionales fuera del control de GRACCETO Online Store (es decir, no autorizado por la aduana, retrasado por un desastre natural).
- Otras circunstancias excepcionales fuera del control de https://gracceto.com
*Puede enviar solicitudes de reembolso dentro de los 15 días posteriores a la expiración del período garantizado de entrega (45 días). Puede hacerlo enviando un mensaje al Contáctanos página
Si se le aprueba un reembolso, su reembolso se procesará y se aplicará automáticamente un crédito a su tarjeta de crédito o método de pago original, dentro de los 14 días.
Intercambios
Si por alguna razón desea cambiar su producto, tal vez por un tamaño diferente en la ropa. Debe comunicarse con nosotros primero y lo guiaremos a través de los pasos.
No nos envíe su compra a menos que lo autoricemos a hacerlo.
Pagos
Los métodos de pago incluyen PayPal y tarjetas de crédito.
PayPal es una forma más segura y fácil de enviar y recibir dinero en línea. Cuando seleccione PayPal como método de pago, se le vinculará al sitio de PayPal donde puede realizar el pago.
PayPal se puede utilizar para comprar artículos con tarjeta de crédito (Visa, MasterCard, Discover y American Express), tarjeta de débito o cheque electrónico (es decir, utilizando su cuenta bancaria habitual).
1) Después de ver sus artículos en la página de su carrito de compras, puede hacer clic y pagar con PayPal. Luego saldrá de nuestro sitio e ingresará al sitio web de PayPal.
2) Puede iniciar sesión en su cuenta de PayPal o puede crear una nueva si no tiene una.
3) Puede usar PayPal como desee de acuerdo con las instrucciones en pantalla.
Por lo general, el cheque electrónico de PayPal tardará de 3 a 5 días hábiles en ser confirmado por PayPal.
Las razones por las que le sugerimos que utilice PayPal:
El pago es rastreable. Al usar su cuenta de PayPal, puede rastrear el estado de su pago.
Cuando realiza el pago de su pedido, no necesita usar su tarjeta de crédito en línea (puede transferir directamente desde su cuenta bancaria).
Cuando utiliza su tarjeta de crédito a través de PayPal, nadie verá su número de tarjeta de crédito, lo que minimizará el riesgo de uso no autorizado.
First off, the sound quality is very clear. I'm hearing details that I wasn't getting in my previous headphones, especially in the mid to low frequencies. My previous headphones already have great quality audio so I was surprised by how noticeable of an upgrade these were. They managed to get a LOT of bass out of these without it effecting the mid at all. Also, if you turned up the bass with the headphones app, the song would start to distort because the entire headphone would shake. Now the bass is much more solid and controllable while still sounding big. I listen to mostly EDM so the amount of bass is perfect.
I use these at work, doing residential construction. I love them. They connect immediately to my phone, and find homeowners chasing me around their house because i can't hear them. Again, they work Great. For the money, they are more than i expected. I have used them about a month, almost everyday, and no problems.
This has nice sound to it. I have tested other headphones extensively--Sony XM3, Bose Q35, Soundlink, and I also own Beats solo3. This is just perfect headphone for me. The bass isn't muddy and the sound is deep and can get pretty loud. I like that I can fold them and put in my backpack. Overall I love it.
• The sound is very smooth, clear • The charging on these headphones are really quick. I did a 15-minute charge and that gave me an extra 2 hours of battery life. • Comfort is spot on. I was never an ear cover headphone type of guy because my ears start to get hot. The comfort that it provides me makes this a minimal issue at most. • Bluetooth is fast and I’m happy to also note that that having the Bluetooth feature on all the time doesn’t drain the battery. I know some headphones and phones have this issue. But not this one.
Just got them today and am already considering buying another pair so I have an office pair and a house pair. I didn't find any cons so I highly reccomend these headphones. I had several different headphones before ant these are my favorite. I think I will buy different colors. Now I have black and I want to buy red. The colors are si bright and deep. I love my purchase.
These are one of the best sets I've owned.
Love these wireless headsets ! Works well with my iphone and android device .
Headphones are great!
I use these in the office. Sound quality is excellent and noise cancelling very good too.
The sound is not quite as good as you might get in headphones that cost many times more. However, for the price, the sound is terrific, and better than most headphones that are more expensive. Battery life is good too. I can listen to music right through a 16-hour work day, at the highest volume. I rated noise cancellation relative to what I've experienced with other headphones. I really keeps down the hum of the computers and other devices and fans in my workspace. However, as with other noise-cancellation options, don't expect it to have a tremendous dampening effect on the sound of a child screaming near you. They're comfortable.
There are many Bluetooth devices out there and I am sure you have had at least one pair. These are very nice
My last set of Bluetooth noise cancelling headphones were stolen during the Easter holidays. These we were bought to replace them. My last pair seems to have increased in price recently so I decided to try this instead. I reckon that the Noise Cancelling technology on these budget headphones should be of similair quality. They fold to half its size. They sit over and cover the whole of my medium sized ears. I ran them in for 24 hour by playing some music on a loop. The sound is clear and quite bass heavy. NC makes things clearer and sharper. There is a very slight hiss. The NC is pretty good in blocking out constant sounds. They are certainly as good if not better than my last pair. I think the NC technology is tricking down from more expensive versions. Battery life seems good and I've charged it twice over the last week and it's still at 40% and that's with an hours use everyday and the period of burn in. I'll update in a few months on the battery life. All in all another enjoyable affordable headphone!
They're comfortable. I can wear these all day with no discomfort.
it is a good product! Good sound quality and Bluetooth works great!
Nice sounds from a budget headphone. Low range frequency does not bleed much into the midrange, less muddiness right out of the box even compared to the higher end phones. I was looking for something with a decent sound that I didn't need to download a phone app to tweak to my specifications. The default sound was just right for my tastes. The ANC or noise cancelling is just OK, nothing close to the phones in the 300-400 dollar range. But again, these are probably right on par with all the other budget headphones. The biggest negative for me was the discomfort I had on my ears. I could only wear them for 10-15 minutes before they became uncomfortable. I have large ears so this might not be a factor for you, just personally it was for me. I really liked the sound from these but wound up returning them because they just were not comfortable on my ears.
These headphones are exactly what I needed for work. I work 14 hour shifts typically so the amazing battery life is perfect for me. The noise cancellation isn’t the best but it works I guess. The sound quality is quite good, I only notice a little bit of loss from the headphones in the area of balance, it seems like the treble can overpower the bass when the ANC is off but with ANC on the bass becomes much better so if you don’t mind keeping ANC on all the time then you won’t notice any issues with sound quality. The only complaint I have with the headphones is that the build in mic used for noise cancellation doesn’t work when you use the 3.5mm cord to connect to a computer or anything like that, so you won’t get good noise cancellation when you use the cord and you also won’t be able to use the headphones to talk to people if you are doing any video calls or voice calls through your computer. Other than the very minor things about this headset like the loss of bass with ANC off and the mic not working with hardwire connection, these are great headphones and are well worth the price. I will also add that these headphones are extremely comfy to keep on for long durations of time, they fit perfectly over my ears and have a very good grip while not so strong that it would become uncomfortable.
I'm 6'3, 220 lbs -- I have a big head and these are awful for that. If you're my size, stay away from these. Otherwise, they work great. They started off feeling a little bit tight, but not bad enough I was going to return them. After a month the plastic started buckling a bit. After two months, the small bit of plastic that held the ear to the headband snapped out.
My stepson travels a lot for business and said these were great on longer flights. the sound is good and noise canceling works.. but I have not tried on an airplane. I do not have anything to compare to by at about 25% the price of Sony or Bose... is OK. They are comfortable but seem a bit tight and also warm. So 4 stars. Not perfect but I would buy again.
Worth the $$
It is made out of flexible material and it is good quality.
Sound quality and the physical build is decent. Noise cancelling is not up to expectations, can still hear noise from cars and busses. One side of the back of ear cup is loose. Can hear plastics knocking sound whenever you are in a moving vehicle. Also experiencing some sound quality disturbance/loss whenever in a moving vehicle.
They're about what I expected for the price. The audio quality is a bit muddy with overemphasized lows. The build feels cheap and it looks it, too. I bought these as a gift, so I only tested them briefly and am not too sure of the reliability or battery life. The noise cancellation is decent enough. Wearing them isn't exactly comfortable, but not the worst either. Overall they're just on the balance of "meh" and "good enough".
Excellent quality and packaging . Shiny colors make it look slick . Lightweight also .
Perfect bluetooth headphones! I use them when I exercise in the gym and run! Perfect fit and perfect price!
I purchased these headphones as a replacement for my Logitech H 800 headset, I wear my headset all day long for phone calls and voice recognition. The noise cancellation definitely helps when making phone calls with background ambient noise. The only downside is when listening to music the sound quality is mediocre and lacks bass. If you're looking for a decent quality headset at a great price that's comfortable and great for making phone calls than this is a good solution. If you're looking for something to give you high quality sound when listening to music these are probably not the headphones for you.
This is an inexpensive but very impressive headphones
good headphones for the price. Would reccomend for casual gamers who don't want to spend a bunch.
This headset provides sufficient noise cancellation for its price. More specifically, when the ANC is turned on, a lot of noises from the low end gets filtered out but not so much for the top end. This means that it can filter out noises such as cars, airplanes, constructions, but not so much when there are a lot of people talking. The ANC option can either be used in Bluetooth mode or aux mode. One thing to note is that the audio is a lot clearer and louder with ANC turned on. The sound quality is good. Good mids and highs but does lack bass. Great for listening to voices since it is super clear. Note that the sound quality when using Bluetooth is different than when using the aux input. The volume is loud enough but does not get as loud as when using via aux. However, the flexibility of being able to use either Bluetooth or aux is quite nice.
Thanks for the gift, very nice! I recommend!
Very interesting packaging. Happy with purchase. Will surely buy more again.
Fast shipping. Well packed, a box does not hesitated.
All just gorgeous! five stars! I advise this store !!!
Very nice! Excellent and reliable store! Fast shipping!
arrived in excellent condition as per request. many thanks.
High quality product, corresponds to the picture. delivery fast.
Great product, came quickly, very carefully packed. infinitely pleased! Thank you store
5 ++++++ store ... thank you so much ... the quality is super .. .. .recommend you
Good headphones although they're a little bulky. Noise is not completely stopped. It comes in a nice case that makes it easy to carry in your carry on.
Pros: Sound great, sturdy, great battery, fast pairing, ANC is decent for the cost, comfortable fit (short term) Cons: very tight on head (I'm an average human), ears get very warm after about 30 min, not comfortable to wear on your neck when not in use. Overall, I got these as a compromise so I can bring them to work and my wife can watch netflix while I'm on the computer. In these scenarios, this set serves but others may be better. I got what I paid for so I won't complain too much.
Great battery life. Sometimes linking to another bluetooth device takes a few tries. Sometimes the sounds skips so had to unlink and link back to my phone or laptop.