Envíos
Estamos orgullosos de ofrecer servicios de envío internacional que actualmente operan en más de 200 países e islas en todo el mundo. Nada significa más para nosotros que brindar a nuestros clientes un gran valor y servicio. Continuaremos creciendo para satisfacer las necesidades de todos nuestros clientes, brindando un servicio más allá de todas las expectativas en cualquier parte del mundo.
¿Cómo se envían los paquetes?
Los paquetes de nuestro almacén en China serán enviados por ePacket o EMS dependiendo del peso y tamaño del producto. Los paquetes enviados desde nuestro almacén de EE. UU. Se envían a través de USPS.
¿Envían a todo el mundo?
Sí. Ofrecemos envío gratuito a más de 200 países de todo el mundo. Sin embargo, hay algunos lugares a los que no podemos enviar. Si se encuentra en uno de esos países, nos pondremos en contacto con usted.
¿Y la aduana?
No somos responsables de ninguna tarifa personalizada una vez que se hayan enviado los artículos. Al comprar nuestros productos, usted acepta que se le envíen uno o más paquetes y que reciba tarifas personalizadas cuando lleguen a su país.
¿Cuánto tiempo se tarda en enviar?
El tiempo de envío varía según la ubicación. Estas son nuestras estimaciones:
| Ubicación |
*Tiempo estimado de envío |
| Estados Unidos |
10-30 Días hábiles |
| Canadá, Europa |
10-30 Días hábiles |
| Australia, Nueva Zelanda |
10-30 Días hábiles |
| América Central y del Sur |
15-30 Días hábiles |
| Asia |
10-20 Días hábiles |
| África |
15-45 Días hábiles |
*Esto no incluye nuestro tiempo de procesamiento de 2 a 5 días.
¿Proporcionan información de seguimiento?
Sí, recibirá un correo electrónico una vez que se envíe su pedido que contiene su información de seguimiento. Si no ha recibido información de seguimiento dentro de los 5 días, contáctenos.
Mi seguimiento dice "no hay información disponible en este momento".
Para algunas compañías navieras, la información de seguimiento demora de 2 a 5 días hábiles en actualizarse en el sistema. Si su pedido se realizó hace más de 5 días hábiles y aún no hay información sobre su número de seguimiento, contáctenos.
¿Se enviarán mis artículos en un paquete?
Por razones logísticas, los artículos en la misma compra a veces se enviarán en paquetes separados, incluso si ha especificado el envío combinado.
Si tiene alguna otra pregunta, contáctenos y haremos todo lo posible para ayudarlo.
Devoluciones
Cancelación de pedido
Todos los pedidos pueden cancelarse hasta que se envíen. Si su pedido ha sido pagado y necesita hacer un cambio o cancelar un pedido, debe comunicarse con nosotros dentro de las 12 horas. Una vez que el proceso de empaque y envío ha comenzado, ya no se puede cancelar.
Reembolsos
Su satisfacción es nuestra prioridad número 1. Por lo tanto, puede solicitar un reembolso o reenvío de productos pedidos si:
- Si lo hiciste no recibir el producto dentro del tiempo garantizado (45 días sin incluir el procesamiento de 2 a 5 días), puede solicitar un reembolso o un reenvío.
- Si recibió el artículo incorrecto, puede solicitar un reembolso o un reenvío.
- Si no desea el producto que recibió, puede solicitar un reembolso, pero debe devolver el artículo a su cargo y el artículo no debe utilizarse.
Hacemos no emitir el reembolso si:
- Su pedido no llegó debido a factores bajo su control (es decir, proporcionar la dirección de envío incorrecta)
- Su pedido no llegó debido a circunstancias excepcionales fuera del control de GRACCETO Online Store (es decir, no autorizado por la aduana, retrasado por un desastre natural).
- Otras circunstancias excepcionales fuera del control de https://gracceto.com
*Puede enviar solicitudes de reembolso dentro de los 15 días posteriores a la expiración del período garantizado de entrega (45 días). Puede hacerlo enviando un mensaje al Contáctanos página
Si se le aprueba un reembolso, su reembolso se procesará y se aplicará automáticamente un crédito a su tarjeta de crédito o método de pago original, dentro de los 14 días.
Intercambios
Si por alguna razón desea cambiar su producto, tal vez por un tamaño diferente en la ropa. Debe comunicarse con nosotros primero y lo guiaremos a través de los pasos.
No nos envíe su compra a menos que lo autoricemos a hacerlo.
Pagos
Los métodos de pago incluyen PayPal y tarjetas de crédito.
PayPal es una forma más segura y fácil de enviar y recibir dinero en línea. Cuando seleccione PayPal como método de pago, se le vinculará al sitio de PayPal donde puede realizar el pago.
PayPal se puede utilizar para comprar artículos con tarjeta de crédito (Visa, MasterCard, Discover y American Express), tarjeta de débito o cheque electrónico (es decir, utilizando su cuenta bancaria habitual).
1) Después de ver sus artículos en la página de su carrito de compras, puede hacer clic y pagar con PayPal. Luego saldrá de nuestro sitio e ingresará al sitio web de PayPal.
2) Puede iniciar sesión en su cuenta de PayPal o puede crear una nueva si no tiene una.
3) Puede usar PayPal como desee de acuerdo con las instrucciones en pantalla.
Por lo general, el cheque electrónico de PayPal tardará de 3 a 5 días hábiles en ser confirmado por PayPal.
Las razones por las que le sugerimos que utilice PayPal:
El pago es rastreable. Al usar su cuenta de PayPal, puede rastrear el estado de su pago.
Cuando realiza el pago de su pedido, no necesita usar su tarjeta de crédito en línea (puede transferir directamente desde su cuenta bancaria).
Cuando utiliza su tarjeta de crédito a través de PayPal, nadie verá su número de tarjeta de crédito, lo que minimizará el riesgo de uso no autorizado.
I got this for our second child and I LOVEEEEE it! This changing pad is a quality one – the material feels SUPER NICE and SOFT to put the baby on and I have experienced other ones in the past that are very ‘plasticity’. I bought this for myself and I will definitely recommend to all my friends/ buy as a gift. The design is modern and stylish. All the compartments are in a good size, so I can just put the few things I need when we go out for errands. The changing pad it self is a good size so we will be able to use it for the long run plus very easy to wipe and clean off.
I was thinking to buy single use and disposable pad, but it wastes money if I buy too much and don't use all. this diaper changing pad is reusable, great for travel, pretty light, and easy to fold and carry. no need to worry about the dirtiness of the changing table. easy to clean, just use the wet towel to wipe it down. I can use it anywhere, and I always carry it when I go out with my baby. I can easily store it at my diaper backpack or just hang in at the handle of car seat.
This changing pad is a bit smaller than the old one I had, but I actually like that, because the old one was too big for my diaper bag. It has enough storage space, and the pad and cushion pillow was very comfortable for my little one, he hasn’t cried much when I used the changing pad to change his diapers. The changing pad is also very well made. The no threads running everywhere like other brands on the market. I am hoping to keep this for at least a year.
I love this! So easy to use, so handy to have and put on top of fold down changing tables in public. Pockets for nappies and wipes and would definitely recommend to put in your changing bag.
I’m a single mom living in a studio in Hawaii - baby girl and I make it work because you gotta make some sacrifices when you’re living in paradise. A studio means there’s no room for a nursery or dedicated changing table. With the pad basically any and every surface works as a changing table; the floor, bed, couch, the coffee table that’s used as a desk and dinner table lol. I love the pad! Pro Tip: always use the logo tag as the direction in which you put baby’s head
I love this! I use it in her changing bag but also take it around the house when she needs a quick change so it’s pretty cool
We haven't used this yet as baby isn't here, but it's better than we expected! Perfect size, looks & feels comfortable & enough pocket room for spare nappies & wipes.
single dad of twns boys. pros: light weight easy for home use or out and about. holds everything you need im a change bag cons: more variety in colours
I love this! It stays in the car with extra diapers and wipes and whenever we're out and about and don't need to carry the diaper bag, we just simply take this and strap it to the stroller. It's so convenient and Carrie's a lot of extra diapers. I have and infant and a toddler, who's still in the process of potty training, so I carry two different sizes of diaper and it holds up perfectly. I carry about 4 diapers of each size, wipes, the travel size diaper cream and baby powder and it's been holding well so far.
This is a must have for your diaper bag and late night diaper changes. When you are exhausted and just need to feed, change and go back to sleep you will be so happy to have this quick solution by the bedside. The quality is great. It easy to clean. Great changing pad.
So happy with it!Been using this mat for two months now no issues at all.Plenty of pockets for all the basics.I carry few nappies,pack of wet wipes,bags,change of clothes and the front pocket is perfect for a money,card or keys.
Absolutely fantastic changing bag/station. It looks beautiful and has many compartments to fit in all the bits you might need for your baby.
I purchased this bag in preparation for my baby arriving next month. Although I haven't used it yet, I know it's going to be amazing and was exactly what I was looking for (I'm a second time mummy and know the difficulties that come with trying to change a baby quickly).
I thought this may turn out to be cheap rubbish or totally unnecessary, but actually it's great! Handy to grab if just nipping out, or add to full change bag if out longer. I fit four size 3 nappies, a half pack of wipes and a few nappy bags without problem, and have no need to add more.
Lovely and neatly made and perfect when you don't want to take your entire nappy bag out with you. I love this product and it makes life easy.
So cute, love it, perfect if you ars just running to store,more protection when using public changing table
I purchased this before a trip and I wish I bought it sooner! Love love love this product! It has the perfect amount of storage compartments for everything you need while changing a babies on the go!
I bought a similar product before my baby was born and it ripped in the first 3 days of using it. This one is so much better.
It’s a great bag for short travelling. I use it every where I go.
The diaper bag I have didn't come with a changer, so I purchased this one. Loved the quality of the material, how easy it was to fold and the stylishness of the product. I am giving this to my son as a shower gift in a Daddy's diaper duty survival kit. The colors are neutral and suitable for boys or girls.
I really like this changing pad. It’s a little bigger (not giant size) then the other one I bought which is great because when baby moves she’s still on the pad.
Easy to clean and good kit for travel. Unlike other changing pads it’s large, so your baby doesn’t outgrow it so fast but bulkier and occupies lot of space in bags.
This is a great pad! Soft, wipeable, with handy pockets. It's bigger than I realized. I do wish it folded up one more time because it's not a very convenient size to just grab and take on a quick trip.
Changing mats like these are good in theory.. but completely unsuitable for cleaning up poosplosions (your carpet will be ruined) or if your baby likes to spit up or pee mid change (as ours does!). We used this mat twice before switching to a larger mat that has the raised edges, to keep nappy contents contained!!
I'm a childminder ..sometimes I have to change a baby while out and about ..this is perfect .. can store nappies wipes ect with this so always to hand ... I'm pleased
As a first time parent I’m a bit overwhelmed with the amount of products available for new parents so just bought this on a whim (there’s only so much time you can waste searching for the perfect changing mat). It arrived quickly, folds up nicely, has a nice design. I’m not really sure what more I could want for something to change poopy nappies on!
I bought this to use with my second baby. Just wish I’d got it with my first! It’s so much easier having the wipes, nappies and bags all in one place rather than digging around for them in a changing bag. Like the design!
It will do the job and that's all that matters. It's cheaper than the name brand, the quality might be a bit different but it still does the same job. It's cheap enough so I wouldn't mind buying one again in a year when this gets messed up
Product same as in the photo. Very easy to open and close. It barely weighs anything or occupies space and the material is easily cleaned. Very happy with the purchase.
I like how it's lightweight and easy to carry around. Wish the changing area was a little larger as my 1 month old can no longer use it as it's too small for him now
Very convenient and easy to use. Perfect size for on the go, in which it is easy/fast to clean. Headrest can have a bit more cushion to it but overall it’s a good gift to give.
t’s a great but it is too big for a diaper bag so it better to carry alone it self (for my part) Zipper did come apart when I first got it as I was putting my things in but in fixed it and it has help up great
As the picture is perfectly suitable and very useful when going out
While I like the idea of this product it doesn’t actually hold that much and be able to fasten. I have nappy sacks, wipes, cream and about 5 newborn size nappies in the pockets and it doesn’t close so sort of defeats the object as I wanted to be able to keep all things changing related in this and separate but will have to also put things loose in changing bag
Conform to the description, perfect, good size. Thank you very much
We bought this after our newborn was here and she peed on our couch during a diaper change. Coming from a 3rd time mom here, changing tables are nice and all, but you’ll find yourself putting your baby on the closest safe piece of furniture typically for a diaper change. During the daytime for us, that’s usually the couch. This just gives you piece of mine and offers a bit of protection when changing your baby on those alternate/not waterproof surfaces. It’s a pretty basic product. Long enough to serve its purpose. Thick enough not to be flimsy. It folds up and Velcro’s closed for portability. Would also be great in a diaper bag.