Envíos
Estamos orgullosos de ofrecer servicios de envío internacional que actualmente operan en más de 200 países e islas en todo el mundo. Nada significa más para nosotros que brindar a nuestros clientes un gran valor y servicio. Continuaremos creciendo para satisfacer las necesidades de todos nuestros clientes, brindando un servicio más allá de todas las expectativas en cualquier parte del mundo.
¿Cómo se envían los paquetes?
Los paquetes de nuestro almacén en China serán enviados por ePacket o EMS dependiendo del peso y tamaño del producto. Los paquetes enviados desde nuestro almacén de EE. UU. Se envían a través de USPS.
¿Envían a todo el mundo?
Sí. Ofrecemos envío gratuito a más de 200 países de todo el mundo. Sin embargo, hay algunos lugares a los que no podemos enviar. Si se encuentra en uno de esos países, nos pondremos en contacto con usted.
¿Y la aduana?
No somos responsables de ninguna tarifa personalizada una vez que se hayan enviado los artículos. Al comprar nuestros productos, usted acepta que se le envíen uno o más paquetes y que reciba tarifas personalizadas cuando lleguen a su país.
¿Cuánto tiempo se tarda en enviar?
El tiempo de envío varía según la ubicación. Estas son nuestras estimaciones:
Ubicación |
*Tiempo estimado de envío |
Estados Unidos |
10-30 Días hábiles |
Canadá, Europa |
10-30 Días hábiles |
Australia, Nueva Zelanda |
10-30 Días hábiles |
América Central y del Sur |
15-30 Días hábiles |
Asia |
10-20 Días hábiles |
África |
15-45 Días hábiles |
*Esto no incluye nuestro tiempo de procesamiento de 2 a 5 días.
¿Proporcionan información de seguimiento?
Sí, recibirá un correo electrónico una vez que se envíe su pedido que contiene su información de seguimiento. Si no ha recibido información de seguimiento dentro de los 5 días, contáctenos.
Mi seguimiento dice "no hay información disponible en este momento".
Para algunas compañías navieras, la información de seguimiento demora de 2 a 5 días hábiles en actualizarse en el sistema. Si su pedido se realizó hace más de 5 días hábiles y aún no hay información sobre su número de seguimiento, contáctenos.
¿Se enviarán mis artículos en un paquete?
Por razones logísticas, los artículos en la misma compra a veces se enviarán en paquetes separados, incluso si ha especificado el envío combinado.
Si tiene alguna otra pregunta, contáctenos y haremos todo lo posible para ayudarlo.
Devoluciones
Cancelación de pedido
Todos los pedidos pueden cancelarse hasta que se envíen. Si su pedido ha sido pagado y necesita hacer un cambio o cancelar un pedido, debe comunicarse con nosotros dentro de las 12 horas. Una vez que el proceso de empaque y envío ha comenzado, ya no se puede cancelar.
Reembolsos
Su satisfacción es nuestra prioridad número 1. Por lo tanto, puede solicitar un reembolso o reenvío de productos pedidos si:
- Si lo hiciste no recibir el producto dentro del tiempo garantizado (45 días sin incluir el procesamiento de 2 a 5 días), puede solicitar un reembolso o un reenvío.
- Si recibió el artículo incorrecto, puede solicitar un reembolso o un reenvío.
- Si no desea el producto que recibió, puede solicitar un reembolso, pero debe devolver el artículo a su cargo y el artículo no debe utilizarse.
Hacemos no emitir el reembolso si:
- Su pedido no llegó debido a factores bajo su control (es decir, proporcionar la dirección de envío incorrecta)
- Su pedido no llegó debido a circunstancias excepcionales fuera del control de GRACCETO Online Store (es decir, no autorizado por la aduana, retrasado por un desastre natural).
- Otras circunstancias excepcionales fuera del control de https://gracceto.com
*Puede enviar solicitudes de reembolso dentro de los 15 días posteriores a la expiración del período garantizado de entrega (45 días). Puede hacerlo enviando un mensaje al Contáctanos página
Si se le aprueba un reembolso, su reembolso se procesará y se aplicará automáticamente un crédito a su tarjeta de crédito o método de pago original, dentro de los 14 días.
Intercambios
Si por alguna razón desea cambiar su producto, tal vez por un tamaño diferente en la ropa. Debe comunicarse con nosotros primero y lo guiaremos a través de los pasos.
No nos envíe su compra a menos que lo autoricemos a hacerlo.
Pagos
Los métodos de pago incluyen PayPal y tarjetas de crédito.
PayPal es una forma más segura y fácil de enviar y recibir dinero en línea. Cuando seleccione PayPal como método de pago, se le vinculará al sitio de PayPal donde puede realizar el pago.
PayPal se puede utilizar para comprar artículos con tarjeta de crédito (Visa, MasterCard, Discover y American Express), tarjeta de débito o cheque electrónico (es decir, utilizando su cuenta bancaria habitual).
1) Después de ver sus artículos en la página de su carrito de compras, puede hacer clic y pagar con PayPal. Luego saldrá de nuestro sitio e ingresará al sitio web de PayPal.
2) Puede iniciar sesión en su cuenta de PayPal o puede crear una nueva si no tiene una.
3) Puede usar PayPal como desee de acuerdo con las instrucciones en pantalla.
Por lo general, el cheque electrónico de PayPal tardará de 3 a 5 días hábiles en ser confirmado por PayPal.
Las razones por las que le sugerimos que utilice PayPal:
El pago es rastreable. Al usar su cuenta de PayPal, puede rastrear el estado de su pago.
Cuando realiza el pago de su pedido, no necesita usar su tarjeta de crédito en línea (puede transferir directamente desde su cuenta bancaria).
Cuando utiliza su tarjeta de crédito a través de PayPal, nadie verá su número de tarjeta de crédito, lo que minimizará el riesgo de uso no autorizado.
I like this product. I'm amazed I found an 'as seen on tv product' that doesn't fail. I've tried an 'egg' type product in the past but that didnt leave the polished finish this product does. It's efficency is comprable to a pumice stone minus the elbow grease and time a pumice stone requires. It is noisy, but I don't mind because it does what I need it to do. It comes with a few replacement heads but I have yet to try to order more. So far I like it. I use it after I shower when my feet are softest. I use a sloughing cream afterwards for more smothness. I saw a difference after my first use, but it is a tool for routine use. If you have really bad feet, this may not be strong ebough. I work in the desert and wear boots all day. It works for me!
Great product if you have a problem with cracked feet this product is a must !!! You can start noticing the difference with just a couple of uses. Just remember to be patient especially if you have a really cracked feet. I like to do 10 min sessions on each feet everyday just don't overdo it because it can be painful ! You'll love the results!
I suffer with really dry skin on my feet and I've tried for many years to find a product that truly works. Be it creams, lotions, scrapers, oils, etc. I was visiting my family and my granddaughter had this electric callus remover. I tried it and immediately realized the difference it made. The first thing I did when I got home a few days later was to order one!
This is a good quality product with nice packaging. It holds charge for a long time. I used this callus remover on my feet one time and it is amazing what this did to my dry rough skin. I will toss out all the manual foot files! I would highly recommend this foot scrubber if you have calloused heels like I have. You will be amazed.
I have ordered these before and find them to be the best for very hard foot calluses...they do not need to be plugged in, and so I can use it outside when the weather is decent here. I have tried the electric model and found it was hard to hold and limited my area of use. So glad I could find this type of sander again!
I just used it for the first time and I absolutely LOVE it.... easy to use and feet after 5 minutes feel amazing! I recommend! Really needed a pedicure but with COVID 19, have to do myself! So glad I found this product!
Honestly, everybody loves it in my family when they see me using it and now everyone wants to buy one for themselves because they've seen that it's worked for me! Highly recommended. This thing won't break on you. Eventually you may need to get new replacement things for it so it keeps doing the job right haha. It lasts a lot :D
I was a little nervous ordering this product due to the wide range of reviews it got. My fears were unfounded. It is priced appropriately. It works exactly as described. It helped me get rid of horrible dry cracked heels within minutes. I would absolutely purchase this again. The only reason I didn't give it 5 stars is because it is so noisy. It's a small price to pay for the convenience of fixing dry cracked skin on my feet so quickly and completely.
After a winter in Michigan, my heels looked like I was related to a reptile. This did the job! Recommend you use lightly over the course of several days so your feet aren't tender.
So far very good it cleans the feet and dead skin nicely. I have been using it for more than 2 months and I love it I have not changed the roller yet it works fine so far. I think it will last for another month it gives very smooth finish when I am done with it.
This product is amazing. So easy to use, works amazingly. I've had many products that are supposed remove callouses, and this one puts all others to shame. You can literally see the dead skin coming off in large amounts (something I've never had before.) It made my feet smooth all day, which is a first for me as it usually takes putting lotion on all day long to keep them smooth. This is money well spent, and I recommend it for anyone with really bad feet.
Great product for the price. Really works and removes dead skin. No more cracked feet. Even got a second one for a friend.
You have to hold it lightly, don't press it down on your feet. The whole thing will get away from you. :) Otherwise, I like it so far. It does the job of what it's supposed to do. But you have to use it a while. Maybe i was just too far gone and that's why it took a long time. Smith helps!
I love how my feet feel.... does a great job..... i had another one that was gosling...my sister tried mines and she also fell in love with it.. so i got it for her.. now she is a happy camper.. her feet too!
Holds charge for a LONG TIME!! I use it EVERYDAY in the shower and charge it 1 time a week! AWESOME PRODUCT!!
I bought this for my husband he always has really dry feet and will not go have them taken care of and he had a different one that was battery operated and it was going through so many batteries so that's why we love this it is rechargeable and so easy to clean and it keeps my floors from being covered in dust from his feet so it's like an all-in-one package and it keeps his feet soft and more pain free
does not have the grinding power that i thought it would nor does it have the vacuum power that they leed you to believe, but if used long enough , it willeventually grind down the problem. so overall a decent product
I am not giving this the highest rating because it is very powerful for such a little thing. It has a lot of vibration and I have to hold on tightly to keep control of it. I does what it is advertised to do, but you could hurt yourself quite easily if you don't keep it moving. It's also hard for me to get the angle of my foot just right to use it all over. You have to be quite limber to get all the angles you have to. I would be skeptical of having another person use it on me. I think there are better callous removers than this one.
Using it dry, it works very well. its powerful. I worked on one foot a day for a week and I have not had to change the roller. Easy to use and no razor blades or sharp implements. It removes dry skin faster, isn't painful, and leaves my feet nice and smooth.
I had low expectations of this but so far it’s been amazing! I was shocked how well worked in just one use! After two uses the hard callouses on the sides of my toes were fine and buttery soft skin was in its place. I totally recommend this product!
This thing is amazing! I had no idea something like this existed!!! I use it once a week and so does my husband and it has made such a difference! My feet are smooth and existing calluses that have been there for ever are slowly going away too. It’s strong so be carful and start out slow.
I bought this for my wife as she has problems of dry and cracked skin on her heels. She said that the product made her skin smooth and she is very happy! It is esy to use either dry or in the shower. It is a great tool because it is comfrotable to use and it really does the job. SHe is very glad. We recommend this product!
It does a decent job on like callouses or semi-rough feet. However, it is simply not powerful enough for the tough callouses. It can make your skin very smooth, but you need to prepare the tough callouses with a pumice stone or cut them off before using this. Easy to clean and use. The battery charging is adequate.
All I can say is wow!! My husband used this on his rough feet. They are super callused from his work boots and now they are so smooth!!! He loves it and I'm so glad I don't have to feel those rough feet anymore!!
The order fully corresponds to the description. Good packing and fast delivery. Good quality products. I recommend this seller. Thank you very much!!!
This product works!! Used as described, my feet remained smooth for almost 2 months without any scrubbing! Highly recommended!
I love this vacuum callus remover, it's like you've been to the nail and foot salon. You plug it in the usb port and you can use it then, or you can charge it and it doesn't take long at all.
Loved this and it worked great, but stopped working for no reason after only a few times. I was disappointed because I had finally found one I really liked. My husband even liked it too! Three stars because if it didn't break I would have continued buying more.
I like that it had two speeds and it was very easy to work. The one thing I don't like is that it doesn't stay charged for very long.
It does a good job! Great foot file. Product is as described at a fair price. My feet get really calloused on my heels. This takes care of the problem promptly. I am very pleased with this foot callus remover!
Just used and it works brilliantly. Great product.
Received in a good condition. Works well.
Very fast and everything is ok
Excellent product and very fast shipping, I will buy more to give away
This product is OK and does what we wanted it to which was to hold a 3rd gen dot on a computer desk. The level of tilt you can get is less the we would have liked (if flat parallel to the table is 0° and facing you perpendicular to the table is 90°, max you can get is somewhere between 30° and 40°). Would have liked a wider range up to maybe 75°). It’s easy to adjust and doesn’t move about too much due to the rubber feet on the bracket, however it is quite light so can move when trying to adjust it. All in all it’s a decent enough product, albeit a little lighter than expected.