Envíos
Estamos orgullosos de ofrecer servicios de envío internacional que actualmente operan en más de 200 países e islas en todo el mundo. Nada significa más para nosotros que brindar a nuestros clientes un gran valor y servicio. Continuaremos creciendo para satisfacer las necesidades de todos nuestros clientes, brindando un servicio más allá de todas las expectativas en cualquier parte del mundo.
¿Cómo se envían los paquetes?
Los paquetes de nuestro almacén en China serán enviados por ePacket o EMS dependiendo del peso y tamaño del producto. Los paquetes enviados desde nuestro almacén de EE. UU. Se envían a través de USPS.
¿Envían a todo el mundo?
Sí. Ofrecemos envío gratuito a más de 200 países de todo el mundo. Sin embargo, hay algunos lugares a los que no podemos enviar. Si se encuentra en uno de esos países, nos pondremos en contacto con usted.
¿Y la aduana?
No somos responsables de ninguna tarifa personalizada una vez que se hayan enviado los artículos. Al comprar nuestros productos, usted acepta que se le envíen uno o más paquetes y que reciba tarifas personalizadas cuando lleguen a su país.
¿Cuánto tiempo se tarda en enviar?
El tiempo de envío varía según la ubicación. Estas son nuestras estimaciones:
Ubicación |
*Tiempo estimado de envío |
Estados Unidos |
10-30 Días hábiles |
Canadá, Europa |
10-30 Días hábiles |
Australia, Nueva Zelanda |
10-30 Días hábiles |
América Central y del Sur |
15-30 Días hábiles |
Asia |
10-20 Días hábiles |
África |
15-45 Días hábiles |
*Esto no incluye nuestro tiempo de procesamiento de 2 a 5 días.
¿Proporcionan información de seguimiento?
Sí, recibirá un correo electrónico una vez que se envíe su pedido que contiene su información de seguimiento. Si no ha recibido información de seguimiento dentro de los 5 días, contáctenos.
Mi seguimiento dice "no hay información disponible en este momento".
Para algunas compañías navieras, la información de seguimiento demora de 2 a 5 días hábiles en actualizarse en el sistema. Si su pedido se realizó hace más de 5 días hábiles y aún no hay información sobre su número de seguimiento, contáctenos.
¿Se enviarán mis artículos en un paquete?
Por razones logísticas, los artículos en la misma compra a veces se enviarán en paquetes separados, incluso si ha especificado el envío combinado.
Si tiene alguna otra pregunta, contáctenos y haremos todo lo posible para ayudarlo.
Devoluciones
Cancelación de pedido
Todos los pedidos pueden cancelarse hasta que se envíen. Si su pedido ha sido pagado y necesita hacer un cambio o cancelar un pedido, debe comunicarse con nosotros dentro de las 12 horas. Una vez que el proceso de empaque y envío ha comenzado, ya no se puede cancelar.
Reembolsos
Su satisfacción es nuestra prioridad número 1. Por lo tanto, puede solicitar un reembolso o reenvío de productos pedidos si:
- Si lo hiciste no recibir el producto dentro del tiempo garantizado (45 días sin incluir el procesamiento de 2 a 5 días), puede solicitar un reembolso o un reenvío.
- Si recibió el artículo incorrecto, puede solicitar un reembolso o un reenvío.
- Si no desea el producto que recibió, puede solicitar un reembolso, pero debe devolver el artículo a su cargo y el artículo no debe utilizarse.
Hacemos no emitir el reembolso si:
- Su pedido no llegó debido a factores bajo su control (es decir, proporcionar la dirección de envío incorrecta)
- Su pedido no llegó debido a circunstancias excepcionales fuera del control de GRACCETO Online Store (es decir, no autorizado por la aduana, retrasado por un desastre natural).
- Otras circunstancias excepcionales fuera del control de https://gracceto.com
*Puede enviar solicitudes de reembolso dentro de los 15 días posteriores a la expiración del período garantizado de entrega (45 días). Puede hacerlo enviando un mensaje al Contáctanos página
Si se le aprueba un reembolso, su reembolso se procesará y se aplicará automáticamente un crédito a su tarjeta de crédito o método de pago original, dentro de los 14 días.
Intercambios
Si por alguna razón desea cambiar su producto, tal vez por un tamaño diferente en la ropa. Debe comunicarse con nosotros primero y lo guiaremos a través de los pasos.
No nos envíe su compra a menos que lo autoricemos a hacerlo.
Pagos
Los métodos de pago incluyen PayPal y tarjetas de crédito.
PayPal es una forma más segura y fácil de enviar y recibir dinero en línea. Cuando seleccione PayPal como método de pago, se le vinculará al sitio de PayPal donde puede realizar el pago.
PayPal se puede utilizar para comprar artículos con tarjeta de crédito (Visa, MasterCard, Discover y American Express), tarjeta de débito o cheque electrónico (es decir, utilizando su cuenta bancaria habitual).
1) Después de ver sus artículos en la página de su carrito de compras, puede hacer clic y pagar con PayPal. Luego saldrá de nuestro sitio e ingresará al sitio web de PayPal.
2) Puede iniciar sesión en su cuenta de PayPal o puede crear una nueva si no tiene una.
3) Puede usar PayPal como desee de acuerdo con las instrucciones en pantalla.
Por lo general, el cheque electrónico de PayPal tardará de 3 a 5 días hábiles en ser confirmado por PayPal.
Las razones por las que le sugerimos que utilice PayPal:
El pago es rastreable. Al usar su cuenta de PayPal, puede rastrear el estado de su pago.
Cuando realiza el pago de su pedido, no necesita usar su tarjeta de crédito en línea (puede transferir directamente desde su cuenta bancaria).
Cuando utiliza su tarjeta de crédito a través de PayPal, nadie verá su número de tarjeta de crédito, lo que minimizará el riesgo de uso no autorizado.
Unbelievable! Seems to work great in Hot weather! I’ve never seen such a cooler in my life! I used it everyday on my vacation! Still can’t believe it fits every size. Well done! Wish I would have picked up the 2 pack! Buying another for my husband!
Universal Buddy is so awesome - GREAT GIFT for all ages!! A++++ Company and product! Works great! I live in South Carolina so beer will warm up fast at the pool. I’ve set my drink down and forgot about it, come back 45 min later and it is till I’ve cold.
The price and the quality of this product is impressive! I wasn't sure if it would truly keep my beverages cold because the price was so cheap. But I took a chance and am so glad I did! I was specifically looking for a product to hold my tall skinny cans and it works perfectly! The cooler does not sweat, so no rings to worry about on the tables. I was initially disappointed that only the lid is dishwasher safe, but for this price and quality, I have no problem hand washing! I took this on our boat and was happy that it fit inside the cup holder! Another win! I will be purchasing more of these!
This stainless coolie cup will keep a can of anything cold for several hours! I'm not exaggerating. I left a cold can in one out overnight, and the next day it was still cold. It will maintain nearly the same temperature as the can was when pulled from it's cooler or fridge for well over an hour. After that it super slowly loses its cold. It would take literally hours to reach room temperature. I am amazed at how well this works.
This is the best purchase I've made in a while. I recently started drinking A LOT of club soda to help me kick the cola habit, and one thing about seltzer is that it's much less enjoyable when it gets a little warm or begins to lose its carbonation. This super-coozy keeps the cans cold for way longer than I expected, and while I haven't tested it personally, I can't imagine the other much more expensive brands can do better. It can be difficult to detect when it's empty because of the weighted bottom, but I love this thing.
So far, I've really enjoyed this can cooler. It does a great job keeping my drink cold, and holds the can in securely. With bottle, there is a little more wiggle room, but I found if you use on of the included coozies, you can put that around the bottle first, then put the bottle in the can cooler and it creates a more secure fit. So far it's been a great product at an excellent price. I would definitely buy again.
I don’t normally add a review when a product has this many 5-star reviews, but this product deserves another review. We are completely pleased with these coolers. They work exactly as advertised, in our case keeping bottled beer cold even in Florida temperatures. There was a slight learning curve before we realized that the rubber/plastic grommet thingie unscrewed to make it easy to insert or remove a beer bottle... but that was our problem, not the product’s. If you purchase this I do not think you will be disappointed.
Love these cups! They’re super cute and seemed to work well. Only thing I don’t like about them is that the white already has scratch marks on it. Wish the color held up a little better.
I was shocked by how well this product worked! Made a great gift and look forward to buying more!
its great!! Versatile!! Free shipping. Ordered and received in 2 days!!
I love how it will hold any can or bottle I drink.
Works well for bottles and cans - but it's leaks with liquid directly in the cup between the top lid and rubber ring. I also imagine this will get worse over time if the rubber stretches at all causing the top lid to seal less. Which is unfortunate as I bought it to directly hold liquid while floating in the pool. I like the color and it shipped earlier than expected.
Super fast shipping. Love the product!!!!
Works like a charm! Keeps my drinks cold while I make supper and take care of the kids.
They look exactly as depicted on the website, they came very quickly, and they appear to be of good quality.
Keeps my beer ice cold and looks great. The threads for top portion can be a little tricky to start right.
I love these can coolers! We have a few and they keep our bottles cold for hours! And our hands dry
I absolutely love it. I live in SWFl n it doesn't matter if your drinking water or beer, your drink will stay ice cold from start to finish
This cooler keeps your drinks cold for so long! The best part about it is that it fits all sizes of cans and bottles.
A littler bit taller would be better.
Love this drink holder. I use it for the skinny cans & bottles too. I have even bought a few for gifts for my friends that are drinking out of the skinny cans now.
Best cooler ever! My boyfriend has one too. We both love them. They keep things cold for a VERY long time. They fit really nice in cup holders also. We are thinking of buying these for gifts for our entire family.
Haven’t gotten to test the time it keeps a drink cool when outside, I live in FL. But I am SO HAPPY this fits a 12oz bottle of beer, a 12oz can of beer and my slim cans such as White Claw. The fact that I can use this for all my drinks it’s so awesome. I would highly recommend it.
I find that this works well for keeping my soda's colder, longer. It does the job i needed it for. The only I took a star off, was the rubber holder at the top. On mine, when i push the can in, the rubber grip at the top actually rises up due to the pressure of the escaping air. Whatever was used to keep the rubber grip in place appears to be sub-par, as it doesn't stay in place. Other than that, works to keep the drinks cold.
Fits all normal size cans, bottles and thin cans. Great for the beach or sitting outside in the summer!
Great can cooler! It keeps my Bush heavy as cold as your mother in laws heart.
Finally I got this for my canned drinks. It's been keeping my drinks cold for few hours... Tried and tested. I don't like putting ice cubes in my drinks as ice will dilute it.
Used this several times, it does keep canned drinks cool, also like that it can be used with other plastic drink containers with the provided insert. Bought one as a gift too
Keeps our beverages very cold. When sitting out in the HOT sun to sunbathe, it keeps a beer cold for over 20 minutes. I place the beer in the shade under my lawn chair though. Highly recommended to keep any beverage cold. Holds the beverage very snug.
Nice! helps me a lot
I bought this set for my daughter and her boyfriend. I added their names to it from another vendor. They hold bottles and cans. My daughters drink was left out on the table overnight, and it was still cold.
I really wanted a nice coozie for pounders... this one is "almost" perfect. Construction is sound, it keeps beverages cold, threaded cap looks like it will last. The only problem is that there is excess play laterally inside the coozie. I traced the opening and cut a piece of cardboard to fit. Problem solved with a little leg work.
Nice product. Works well. Only downside is when you put the top on it turns the can around so it’s hard to predict where the finger grooves will end up. I’d still recommend and would buy again.
My favorite new cup! I actually got this for my husband but have borrowed it a ton too! He loves it to keep his cans cool in style, but I love it for my coffee! The design is amazing and it serves so many purposes. It's small and compact, which is awesome for traveling.