Envíos
Estamos orgullosos de ofrecer servicios de envío internacional que actualmente operan en más de 200 países e islas en todo el mundo. Nada significa más para nosotros que brindar a nuestros clientes un gran valor y servicio. Continuaremos creciendo para satisfacer las necesidades de todos nuestros clientes, brindando un servicio más allá de todas las expectativas en cualquier parte del mundo.
¿Cómo se envían los paquetes?
Los paquetes de nuestro almacén en China serán enviados por ePacket o EMS dependiendo del peso y tamaño del producto. Los paquetes enviados desde nuestro almacén de EE. UU. Se envían a través de USPS.
¿Envían a todo el mundo?
Sí. Ofrecemos envío gratuito a más de 200 países de todo el mundo. Sin embargo, hay algunos lugares a los que no podemos enviar. Si se encuentra en uno de esos países, nos pondremos en contacto con usted.
¿Y la aduana?
No somos responsables de ninguna tarifa personalizada una vez que se hayan enviado los artículos. Al comprar nuestros productos, usted acepta que se le envíen uno o más paquetes y que reciba tarifas personalizadas cuando lleguen a su país.
¿Cuánto tiempo se tarda en enviar?
El tiempo de envío varía según la ubicación. Estas son nuestras estimaciones:
Ubicación |
*Tiempo estimado de envío |
Estados Unidos |
10-30 Días hábiles |
Canadá, Europa |
10-30 Días hábiles |
Australia, Nueva Zelanda |
10-30 Días hábiles |
América Central y del Sur |
15-30 Días hábiles |
Asia |
10-20 Días hábiles |
África |
15-45 Días hábiles |
*Esto no incluye nuestro tiempo de procesamiento de 2 a 5 días.
¿Proporcionan información de seguimiento?
Sí, recibirá un correo electrónico una vez que se envíe su pedido que contiene su información de seguimiento. Si no ha recibido información de seguimiento dentro de los 5 días, contáctenos.
Mi seguimiento dice "no hay información disponible en este momento".
Para algunas compañías navieras, la información de seguimiento demora de 2 a 5 días hábiles en actualizarse en el sistema. Si su pedido se realizó hace más de 5 días hábiles y aún no hay información sobre su número de seguimiento, contáctenos.
¿Se enviarán mis artículos en un paquete?
Por razones logísticas, los artículos en la misma compra a veces se enviarán en paquetes separados, incluso si ha especificado el envío combinado.
Si tiene alguna otra pregunta, contáctenos y haremos todo lo posible para ayudarlo.
Devoluciones
Cancelación de pedido
Todos los pedidos pueden cancelarse hasta que se envíen. Si su pedido ha sido pagado y necesita hacer un cambio o cancelar un pedido, debe comunicarse con nosotros dentro de las 12 horas. Una vez que el proceso de empaque y envío ha comenzado, ya no se puede cancelar.
Reembolsos
Su satisfacción es nuestra prioridad número 1. Por lo tanto, puede solicitar un reembolso o reenvío de productos pedidos si:
- Si lo hiciste no recibir el producto dentro del tiempo garantizado (45 días sin incluir el procesamiento de 2 a 5 días), puede solicitar un reembolso o un reenvío.
- Si recibió el artículo incorrecto, puede solicitar un reembolso o un reenvío.
- Si no desea el producto que recibió, puede solicitar un reembolso, pero debe devolver el artículo a su cargo y el artículo no debe utilizarse.
Hacemos no emitir el reembolso si:
- Su pedido no llegó debido a factores bajo su control (es decir, proporcionar la dirección de envío incorrecta)
- Su pedido no llegó debido a circunstancias excepcionales fuera del control de GRACCETO Online Store (es decir, no autorizado por la aduana, retrasado por un desastre natural).
- Otras circunstancias excepcionales fuera del control de https://gracceto.com
*Puede enviar solicitudes de reembolso dentro de los 15 días posteriores a la expiración del período garantizado de entrega (45 días). Puede hacerlo enviando un mensaje al Contáctanos página
Si se le aprueba un reembolso, su reembolso se procesará y se aplicará automáticamente un crédito a su tarjeta de crédito o método de pago original, dentro de los 14 días.
Intercambios
Si por alguna razón desea cambiar su producto, tal vez por un tamaño diferente en la ropa. Debe comunicarse con nosotros primero y lo guiaremos a través de los pasos.
No nos envíe su compra a menos que lo autoricemos a hacerlo.
Pagos
Los métodos de pago incluyen PayPal y tarjetas de crédito.
PayPal es una forma más segura y fácil de enviar y recibir dinero en línea. Cuando seleccione PayPal como método de pago, se le vinculará al sitio de PayPal donde puede realizar el pago.
PayPal se puede utilizar para comprar artículos con tarjeta de crédito (Visa, MasterCard, Discover y American Express), tarjeta de débito o cheque electrónico (es decir, utilizando su cuenta bancaria habitual).
1) Después de ver sus artículos en la página de su carrito de compras, puede hacer clic y pagar con PayPal. Luego saldrá de nuestro sitio e ingresará al sitio web de PayPal.
2) Puede iniciar sesión en su cuenta de PayPal o puede crear una nueva si no tiene una.
3) Puede usar PayPal como desee de acuerdo con las instrucciones en pantalla.
Por lo general, el cheque electrónico de PayPal tardará de 3 a 5 días hábiles en ser confirmado por PayPal.
Las razones por las que le sugerimos que utilice PayPal:
El pago es rastreable. Al usar su cuenta de PayPal, puede rastrear el estado de su pago.
Cuando realiza el pago de su pedido, no necesita usar su tarjeta de crédito en línea (puede transferir directamente desde su cuenta bancaria).
Cuando utiliza su tarjeta de crédito a través de PayPal, nadie verá su número de tarjeta de crédito, lo que minimizará el riesgo de uso no autorizado.
This worked so well for draining beef grease from my large 12" fry pan. There was no leaking what so ever like I was afraid of. It poured perfectly into a small cup. I also used it to drain hot water from boiling noodles for the same dinner! I had tried everything to drain fat, from spooning it out, turkey bastering it, and most recently trying to scoop it out and pat it dry. This is a lifesaver! I cannot wait to use it again!
I cannot say enough good about this strainer. It fits all my pots from small to huge, even frying pans! I have strainers, colondars, every kind of lid converter...........This strainer is the best ever. When the pot is too heavy for me to hold to drain off the water, with this I can still hold on with both hands, and then when it is mostly drained, I set the pot in the sink to continue to drain (fidigity pastas) Washes up like a dream, or toss in the dishwasher. I do not know how I lived without this strainer. Now I can get rid of probably 20 items out of my kitchens!
This item is fantastic! The primary pot on which I use the SNAP'N STRAIN is a non-stick stock pot that has a somewhat unusual "lipped" edge. Thus, I was a bit apprehensive that the SNAP'N STRAIN would not snap securely in place. Although it's a bit of a tight fit, it does snap in place and hold securely to the non-stick sides of the pot. I can now strain pasta from the boiling pot by simply holding the pot's handles and not have to hold a strainer in place - no more burned hands! I just received the product, so I can't really attest to its durability. However, I have other silicon cooking utensils and know that they hold up extremely well to high temperatures and extensive usage (unlike my previous PLASTIC strainer that simply cracked and fell apart after a couple years of use).
With a discount, is a great offer. Loved the seller attitude! I was surprised at how well it worked! I can use it with grease to drain meat. I can drain water, or really whatever I want that's been in a pan. Wide mouth pans that are shallow once and a while spit things from the top if your not careful. But thats the only type of pan I have had to "babysit" the strainer. Very good buy for a simpler way to strain multiple things.
This works pretty much as advertised. I live alone in a small apartment with a small kitchen that has very little storage space, and I often eat pasta. Using a colander means one more thing I have to wash (& store & put away). I have a couple of hand strainers, but that makes things awkward, especially since I have a condition that makes it even more so. This little guy has made things so much easier! Its small size makes it easy to wash (by hand, for me) and then just bung in a drawer. It's sturdy, even the clips, so I don't feel I have to be gentle with it. I'm not too keen on the colours, but I didn't buy it for decoration, so no points off. It does NOT fit my Instant Pot pot, but then it never really claimed to, & the IP pot is its own design, so again - no points off. I'm pleased with my purchase, and would recommend it highly, provided people actually read the description & not go solely by the photo plus what they want it to be above & beyond. (I hoped it would fit the IP, but it does fit all my "normal" pots & pans, so I feel it was a reasonable description. Haven't tried it on the cast-iron skillet yet....)
Why didn't I discover this earlier??? I am not a fan of cooking, really, but I have to with a family of 5. This helps cut down on a mundane process. You know you're an adult when...you get excited about kitchen gadgets. There are reviews that say it won't fit over pots or pans with 'lips' but I've used it just fine with those types. You have to just really wiggle it in there slowly. It's snug, but u want that! Otherwise, you'll end up with a mess if it fits easily, because that means that it will slide out easily also. It would make a great gift for anyone that cooks even periodically. The ONLY thing that I'd change or enhance is the height of it (when in a tilting position to pour). If I have a lot of food in a bigger pan I do have to pour more slowly to make sure that nothing comes tumbling out. But I would definitely but it again!
This makes it so much easier to dump out water when making pasta of any type. Fits very well to most sized pans and dishwasher safe. My 9 yr old granddaughter can now dump the water out of the Mac and cheese easily. This is a must have for people who make Pastas of any kind that require dumping out hot water. It is made out of a type of rubber so I’m not sure if I would use it for hot grease, but it may be ok for that too since a lot of spatulas etc are made from similar material
We use this as our default strainer now for all cooking, and we cook a lot. The only time we need to bust out the huge colanders is when we're cooking with our pot that has a large curved lip/flange all around the top that's about 1/2" wide. This only clips on to normal, thin pot rims. This fits very flexibly on large and small pots, and has held up great in the dishwasher, and takes up sop much less space in use, in cleaning, and in storage than the big colanders. Just great!
Thanks a lot to store!! This is the best kitchen gadget i've purchased in a long time! I've tried it on several sized pots and pans and it's worked great each time. The first time i used it, I did tip the pan too fast and lost a couple of ravoli, so start draining your water slowly then when its almost out, tilt your pan more to get the remaining water out to avoid the issue of having food spill out with the water. Its so much easier than a traditional colander!! Even my skeptical husband loves it now. I've used it with Pasta, rice and even to drain grease out of meat-- works great each time! We use it so much that we recently bought more as gifts for family and friends because it's become our go-to item. I use it nearly everyday and it's holding up great.
I am so happy I purchased this strainer. I was really tired of trying to lure an unsuspecting (yet hungry) family member to hold the strainer so I didn't burn my hands or dump the pasta or vegetables into the sink. This strainer is a time and aggravation saver. It's kind of small, so I wasn't sure I would like it, but it even works on my large (8 qt & up) pots. I have some Revere pots with the rolled lid and Kitchenaid that flare out a bit. The strainer works great on both. I have used this several times and it has never slipped off. I usually cook 1 pound of pasta at a time and it holds up well. I like the flexibility of the strainer to work with varied sizes .The other good thing is that this hardly takes up any space at all. There is some exposed metal (the clips). I have been hand washing immediately, vigorously shaking the water off and drying the exposed metal to prevent rusting. A worthwhile purchase!
Great purchase. This Silicone Pot Strainer can be used in many recipes
must-have for a small kitchen, very useful and easy to wash
I waited awhile to give my review. I wasn't sure how often I would use this but turns out " a lot". It strains hot foods very easily. I first used it for my pinto beans and then I tried it on Spaghetti. I was really amazed that I didn't lose 1 single noodle to the sink. Would not use it for rice as the slots are to wide. I used to use the lid to drain but would burn my fingers or lose food down the sink. This is perfect.
Silicone Pot Strainer came very quickly, within two weeks. Thank You!!
Product is super! Thank you very much!
I wasn't really sure about this gadget, but the spouse was always draining some fat from meats in a frying pan so I thought I'd help him out with a fun thing. Turns out I use it more than him and for all my pastas, potatoes, etc. I pretty much gave up on my colanders and other strainers unless it is something very fine I must strain. The thing sticks on pretty much any pot or pan I have and will mostly hold the items in if it isn't too full, even my large pot for noodles. The reason I use it instead of everything else is how easy it is to use and then to clean. My sink doesn't need to be empty to accommodate setting a strainer in it, this tool basically rinses clean with hot water and does not leave pasta bits and potato starches all over like the steel colander or the foldable one I have made of pretty much the same material. Certainly some water is left behind if there is a large volume of stuff in the pot, but setting it back on the hot burner that is now cooling takes care of this perfectly. The compact size of it makes it easy to store and again, to clean! Bonus: it fits the Instant Pot too
Great quality silicone - not just useful, but also eco-friendly
Quick delivery and fun color of strainer to make some accents in the kitchen.
I absolutely love this strainer. It works on pots and pans with or without a rim perfectly. For pots with a rim or lip, you just need to hook it into place by opening the clip and sort of sliding it over/around the rim. The clips don't open wide but I prefer that because it makes the strainer more secure. For anyone worried about it scratching your pans - This strainer is a thick, soft silicone and the clips are covered as well, so no metal will touch your cookware. I've used this on non-stick saucepans, stainless skillets and pans, stockpots and cast iron, an enameled dutch oven, and soup bowls with zero issues.
Great processing time, no complaints! Highly recommended!!
The strainer is just perfect! I like it! Thanks!
great packaging, i got product in great condition. Thanks. Recommend.
it looks exactly like the picture and i know for sure my best friend will love it!
great strainer for a past cooking class
The items are in great condition. I'm really satisfied with the product!
Fantastic Silicone Pot Strainer!
better quality, than I expected
Nice thing for a cooking moms, time saving
thanks a bunch! great aid in my kitchen
can't wait to try my new silicone pot strainer. looks promising
Perfect! Everything was fine
All the reviews made me realize it's great value for money
corresponds 100% to the description. thanks!