Envíos
Estamos orgullosos de ofrecer servicios de envío internacional que actualmente operan en más de 200 países e islas en todo el mundo. Nada significa más para nosotros que brindar a nuestros clientes un gran valor y servicio. Continuaremos creciendo para satisfacer las necesidades de todos nuestros clientes, brindando un servicio más allá de todas las expectativas en cualquier parte del mundo.
¿Cómo se envían los paquetes?
Los paquetes de nuestro almacén en China serán enviados por ePacket o EMS dependiendo del peso y tamaño del producto. Los paquetes enviados desde nuestro almacén de EE. UU. Se envían a través de USPS.
¿Envían a todo el mundo?
Sí. Ofrecemos envío gratuito a más de 200 países de todo el mundo. Sin embargo, hay algunos lugares a los que no podemos enviar. Si se encuentra en uno de esos países, nos pondremos en contacto con usted.
¿Y la aduana?
No somos responsables de ninguna tarifa personalizada una vez que se hayan enviado los artículos. Al comprar nuestros productos, usted acepta que se le envíen uno o más paquetes y que reciba tarifas personalizadas cuando lleguen a su país.
¿Cuánto tiempo se tarda en enviar?
El tiempo de envío varía según la ubicación. Estas son nuestras estimaciones:
Ubicación |
*Tiempo estimado de envío |
Estados Unidos |
10-30 Días hábiles |
Canadá, Europa |
10-30 Días hábiles |
Australia, Nueva Zelanda |
10-30 Días hábiles |
América Central y del Sur |
15-30 Días hábiles |
Asia |
10-20 Días hábiles |
África |
15-45 Días hábiles |
*Esto no incluye nuestro tiempo de procesamiento de 2 a 5 días.
¿Proporcionan información de seguimiento?
Sí, recibirá un correo electrónico una vez que se envíe su pedido que contiene su información de seguimiento. Si no ha recibido información de seguimiento dentro de los 5 días, contáctenos.
Mi seguimiento dice "no hay información disponible en este momento".
Para algunas compañías navieras, la información de seguimiento demora de 2 a 5 días hábiles en actualizarse en el sistema. Si su pedido se realizó hace más de 5 días hábiles y aún no hay información sobre su número de seguimiento, contáctenos.
¿Se enviarán mis artículos en un paquete?
Por razones logísticas, los artículos en la misma compra a veces se enviarán en paquetes separados, incluso si ha especificado el envío combinado.
Si tiene alguna otra pregunta, contáctenos y haremos todo lo posible para ayudarlo.
Devoluciones
Cancelación de pedido
Todos los pedidos pueden cancelarse hasta que se envíen. Si su pedido ha sido pagado y necesita hacer un cambio o cancelar un pedido, debe comunicarse con nosotros dentro de las 12 horas. Una vez que el proceso de empaque y envío ha comenzado, ya no se puede cancelar.
Reembolsos
Su satisfacción es nuestra prioridad número 1. Por lo tanto, puede solicitar un reembolso o reenvío de productos pedidos si:
- Si lo hiciste no recibir el producto dentro del tiempo garantizado (45 días sin incluir el procesamiento de 2 a 5 días), puede solicitar un reembolso o un reenvío.
- Si recibió el artículo incorrecto, puede solicitar un reembolso o un reenvío.
- Si no desea el producto que recibió, puede solicitar un reembolso, pero debe devolver el artículo a su cargo y el artículo no debe utilizarse.
Hacemos no emitir el reembolso si:
- Su pedido no llegó debido a factores bajo su control (es decir, proporcionar la dirección de envío incorrecta)
- Su pedido no llegó debido a circunstancias excepcionales fuera del control de GRACCETO Online Store (es decir, no autorizado por la aduana, retrasado por un desastre natural).
- Otras circunstancias excepcionales fuera del control de https://gracceto.com
*Puede enviar solicitudes de reembolso dentro de los 15 días posteriores a la expiración del período garantizado de entrega (45 días). Puede hacerlo enviando un mensaje al Contáctanos página
Si se le aprueba un reembolso, su reembolso se procesará y se aplicará automáticamente un crédito a su tarjeta de crédito o método de pago original, dentro de los 14 días.
Intercambios
Si por alguna razón desea cambiar su producto, tal vez por un tamaño diferente en la ropa. Debe comunicarse con nosotros primero y lo guiaremos a través de los pasos.
No nos envíe su compra a menos que lo autoricemos a hacerlo.
Pagos
Los métodos de pago incluyen PayPal y tarjetas de crédito.
PayPal es una forma más segura y fácil de enviar y recibir dinero en línea. Cuando seleccione PayPal como método de pago, se le vinculará al sitio de PayPal donde puede realizar el pago.
PayPal se puede utilizar para comprar artículos con tarjeta de crédito (Visa, MasterCard, Discover y American Express), tarjeta de débito o cheque electrónico (es decir, utilizando su cuenta bancaria habitual).
1) Después de ver sus artículos en la página de su carrito de compras, puede hacer clic y pagar con PayPal. Luego saldrá de nuestro sitio e ingresará al sitio web de PayPal.
2) Puede iniciar sesión en su cuenta de PayPal o puede crear una nueva si no tiene una.
3) Puede usar PayPal como desee de acuerdo con las instrucciones en pantalla.
Por lo general, el cheque electrónico de PayPal tardará de 3 a 5 días hábiles en ser confirmado por PayPal.
Las razones por las que le sugerimos que utilice PayPal:
El pago es rastreable. Al usar su cuenta de PayPal, puede rastrear el estado de su pago.
Cuando realiza el pago de su pedido, no necesita usar su tarjeta de crédito en línea (puede transferir directamente desde su cuenta bancaria).
Cuando utiliza su tarjeta de crédito a través de PayPal, nadie verá su número de tarjeta de crédito, lo que minimizará el riesgo de uso no autorizado.
Love this set! This purchase was inspired by Home Chef meal kids I’ve been getting for over two years and have guessed or caused extra dishes on the olive oil volume the entire time. Everything else comes pre-measured. This is SO much quicker and easier to use! The only thing I don’t like is the number of pieces to take apart and reassemble to clean. My first purchase I never got it back together and it didn’t work. Second purchase was never received. This time the stars aligned and I absolutely LOVE this product!!
The dispensers are really drip-free and look beautiful. I checked the measurements and measured my cabinet before ordering. The dispensers are only supposed to pour out the amount you squeezed into the top reservoir as long as you keep the two squeeze holes on the silicone press covered. But when you start pouring, the oil continues to come out of the bottom part into the top reservoir and you'll end up pouring more than the amount you want.
Love it. I purchased this set to use with a different oil that I use two to three times a day. The original bottle it came in was large and glass and hard to hang onto. It's also not cheap so the last thing I wanted was for it to hit the tile floor. This bottle works perfectly. Easy to grip, measures the exact amount with a very simple squeeze with easy ry read measurements on the side and pours perfectly. No muss, no fuss. I'm ordering another set for my olive oil.
Very useful product easy to use. Does not spill a drop. Easy to clean and handle. Keeps my kitchen clean. I use oil for cooking everyday and this is really useful. One for vegetable oil and another for olive oil. For cleaning I just put these in dishwasher. Nice way to keep hand clean while cooking
I purchased this item because I wanted to finally learn how to make different dressings. My husband initially was reluctant to use it when the item was originally delivered, but after a couple of tries he realized how simple it was to utilize. We love it. You have to press both buttons on the sides to fill the reservoir and dispense the product, but it works great. It has excellent measuring capabilities for cooking and baking, and that we would definitely recommend the product.
Love this dispenser! This purchase was inspired by Home Chef meal kids I’ve been getting for over two years and have guessed or caused extra dishes on the olive oil volume the entire time. Everything else comes pre-measured. This is SO much quicker and easier to use! I love that it can be cleaned in dishwasher, hate washing oily bottles. This time the stars aligned and I absolutely LOVE this product!!
Very useful product easy to use. Does not spill a drop. Easy to clean and handle. Keeps my kitchen clean. I use oil for cooking everyday and this is really useful. One for vegetable oil and another for olive oil. For cleaning I just put these in dishwasher. Nice way to keep hand clean while cooking.
Nice and easy to use. Drip free and also looks good. Good value for money.
this works great in controlling the amount of oil you're pouring out. It's easy to refill. It's a little tricky getting the top section to fit just right to use the first time, but no problems since. I don't know how my daughter did this, but she broke one of the tops so now we have two bottoms and one top.
Good quality ! Looks amazing!
everything's up to standard
This is a really great product. I use it for avocado oil and olive oil. You just pump the amount of oil you want and pour it out. I cook with avocado oil and put olive oil on my salad or bread and the ability just to pour it out is really convenient. If you use oil for cooking or on salads this is what you want. I'm pleased that I bought this product and this is the only oil dispensing system I will ever need.
this works great in controlling the amount of oil you're pouring out. It's easy to refill. It's a little tricky getting the top section to fit just right to use the first time, but no problems since. I don't know how my daughter did this, but she broke one of the tops so now we have two bottoms and one top.
Fast shipping. Good quality. Five stars to this store.
Oh my!! Am in love with these dispensers!! Easy to use and dripless. Just a squeeze on top at both sides, front and back, and good to go!!
This dispenser with the scale looks damn cool!! LOVE IT! thanks to store!
Very happy with quick delivery - just in time for the holidays
I received dispenser with the scale within a couple of weeks. Like it so much.
it's always cool to get a new kitchen utensil without any additional expenses. thanks for the free shipping!
I love this... arrived in really good condition! No defects! Thanks!
Gotta love the seller, it's always fun and productive to have a chat
Love the dispenser with the scale. Thank you very much!!
Really helps in kitchen. Unfortunately, it's not air-tights.
Thank u! I was a little worried how the bottle will be treated during the shipment, but the item is perfect!
Got two of them, both orked great, I use the small one for oil and the large one for cooking wine.
Never thought buying online can be such fun. Thanks to the seller, my expectations are more than met! Easy to use. Squeeze up what you want and drizzle. Do not overfill the bottle or it will keep pouring until the liquid level no longer covers the bottom opening of the tube. Not air tight: This shouldn't be used for perishable oils like flax.
I like oil. I use these for Olive oil and toasted sesame oil. They took a minute to figure out how to get the damn pull into the top, but once I did I love them. Slight issue with a bit more oil coming out when I pour if i rely on their measurements. But honestly why measures oil. Oil is life. Had slight issue with dripiage but it's cool
I have tossed out no less than half a dozen oil dispensers because they leaked or the nozzle didn't fit the bottle tight enough. At last...after years of hunting, I have found the absolute best oil dispenser on this planet. Do you wonder...is she exaggerating? My answer, No. The engineering in this set of two dispensers is a scientific feet in itself...with careful prototyping to refine the design to achieve such mastery. Bravo! This set is my new favorite kitchen item....truly 'drip free' and will measure precise measurement from a teaspoon up to a tablespoon with a gentle squeeze. Awesome! Ten stars in my book...yes, a perfect 10!
These are fantastic and do exactly what they say. We use one for olive oil and one for avacado oil. Being able to quickly measure out the amount to be used is very helpful. Also, the fact that they do not drip or leak oil like so many oil containers have done on us in the past. They also look nice enough to leave out next to the stove. Would recommend to anyone who cooks often and uses oil.
got it for my cousin. no drawbacks noted, 4 stars
Over all, I am pleased with this item. The bottles are of good quality and they are simple to use. I did double check the accuracy of the measurements against a traditional measuring spoon and found the measurements to be inaccurate though, so double check before relying on the marked measurements. I found them to be approximately 1 tsp to large (the tablespoon measure on these bottles actually equals about 4 teaspoons or 1.33 tablespoons. 5 stars if the measurements were accurate, but I would absolutely recommend this product without hesitation.