Envíos
Estamos orgullosos de ofrecer servicios de envío internacional que actualmente operan en más de 200 países e islas en todo el mundo. Nada significa más para nosotros que brindar a nuestros clientes un gran valor y servicio. Continuaremos creciendo para satisfacer las necesidades de todos nuestros clientes, brindando un servicio más allá de todas las expectativas en cualquier parte del mundo.
¿Cómo se envían los paquetes?
Los paquetes de nuestro almacén en China serán enviados por ePacket o EMS dependiendo del peso y tamaño del producto. Los paquetes enviados desde nuestro almacén de EE. UU. Se envían a través de USPS.
¿Envían a todo el mundo?
Sí. Ofrecemos envío gratuito a más de 200 países de todo el mundo. Sin embargo, hay algunos lugares a los que no podemos enviar. Si se encuentra en uno de esos países, nos pondremos en contacto con usted.
¿Y la aduana?
No somos responsables de ninguna tarifa personalizada una vez que se hayan enviado los artículos. Al comprar nuestros productos, usted acepta que se le envíen uno o más paquetes y que reciba tarifas personalizadas cuando lleguen a su país.
¿Cuánto tiempo se tarda en enviar?
El tiempo de envío varía según la ubicación. Estas son nuestras estimaciones:
Ubicación |
*Tiempo estimado de envío |
Estados Unidos |
10-30 Días hábiles |
Canadá, Europa |
10-30 Días hábiles |
Australia, Nueva Zelanda |
10-30 Días hábiles |
América Central y del Sur |
15-30 Días hábiles |
Asia |
10-20 Días hábiles |
África |
15-45 Días hábiles |
*Esto no incluye nuestro tiempo de procesamiento de 2 a 5 días.
¿Proporcionan información de seguimiento?
Sí, recibirá un correo electrónico una vez que se envíe su pedido que contiene su información de seguimiento. Si no ha recibido información de seguimiento dentro de los 5 días, contáctenos.
Mi seguimiento dice "no hay información disponible en este momento".
Para algunas compañías navieras, la información de seguimiento demora de 2 a 5 días hábiles en actualizarse en el sistema. Si su pedido se realizó hace más de 5 días hábiles y aún no hay información sobre su número de seguimiento, contáctenos.
¿Se enviarán mis artículos en un paquete?
Por razones logísticas, los artículos en la misma compra a veces se enviarán en paquetes separados, incluso si ha especificado el envío combinado.
Si tiene alguna otra pregunta, contáctenos y haremos todo lo posible para ayudarlo.
Devoluciones
Cancelación de pedido
Todos los pedidos pueden cancelarse hasta que se envíen. Si su pedido ha sido pagado y necesita hacer un cambio o cancelar un pedido, debe comunicarse con nosotros dentro de las 12 horas. Una vez que el proceso de empaque y envío ha comenzado, ya no se puede cancelar.
Reembolsos
Su satisfacción es nuestra prioridad número 1. Por lo tanto, puede solicitar un reembolso o reenvío de productos pedidos si:
- Si lo hiciste no recibir el producto dentro del tiempo garantizado (45 días sin incluir el procesamiento de 2 a 5 días), puede solicitar un reembolso o un reenvío.
- Si recibió el artículo incorrecto, puede solicitar un reembolso o un reenvío.
- Si no desea el producto que recibió, puede solicitar un reembolso, pero debe devolver el artículo a su cargo y el artículo no debe utilizarse.
Hacemos no emitir el reembolso si:
- Su pedido no llegó debido a factores bajo su control (es decir, proporcionar la dirección de envío incorrecta)
- Su pedido no llegó debido a circunstancias excepcionales fuera del control de GRACCETO Online Store (es decir, no autorizado por la aduana, retrasado por un desastre natural).
- Otras circunstancias excepcionales fuera del control de https://gracceto.com
*Puede enviar solicitudes de reembolso dentro de los 15 días posteriores a la expiración del período garantizado de entrega (45 días). Puede hacerlo enviando un mensaje al Contáctanos página
Si se le aprueba un reembolso, su reembolso se procesará y se aplicará automáticamente un crédito a su tarjeta de crédito o método de pago original, dentro de los 14 días.
Intercambios
Si por alguna razón desea cambiar su producto, tal vez por un tamaño diferente en la ropa. Debe comunicarse con nosotros primero y lo guiaremos a través de los pasos.
No nos envíe su compra a menos que lo autoricemos a hacerlo.
Pagos
Los métodos de pago incluyen PayPal y tarjetas de crédito.
PayPal es una forma más segura y fácil de enviar y recibir dinero en línea. Cuando seleccione PayPal como método de pago, se le vinculará al sitio de PayPal donde puede realizar el pago.
PayPal se puede utilizar para comprar artículos con tarjeta de crédito (Visa, MasterCard, Discover y American Express), tarjeta de débito o cheque electrónico (es decir, utilizando su cuenta bancaria habitual).
1) Después de ver sus artículos en la página de su carrito de compras, puede hacer clic y pagar con PayPal. Luego saldrá de nuestro sitio e ingresará al sitio web de PayPal.
2) Puede iniciar sesión en su cuenta de PayPal o puede crear una nueva si no tiene una.
3) Puede usar PayPal como desee de acuerdo con las instrucciones en pantalla.
Por lo general, el cheque electrónico de PayPal tardará de 3 a 5 días hábiles en ser confirmado por PayPal.
Las razones por las que le sugerimos que utilice PayPal:
El pago es rastreable. Al usar su cuenta de PayPal, puede rastrear el estado de su pago.
Cuando realiza el pago de su pedido, no necesita usar su tarjeta de crédito en línea (puede transferir directamente desde su cuenta bancaria).
Cuando utiliza su tarjeta de crédito a través de PayPal, nadie verá su número de tarjeta de crédito, lo que minimizará el riesgo de uso no autorizado.
These work brilliantly! I hate to contribute to landfill and have tried a couple of refillable pods with less than satisfactory results. These are PERFECT for use in my Nescafe Dolce Gusto Experta coffee brewer. I grind my own dark roast coffee beans to a medium/fine (right on the line) grind, which I have found is the best, lightly packed, not pressed into the pod. This has been most successful to my taste. Too fine and all the grounds are not wetted, too coarse and the water goes through too rapidly to produce a satisfactory cup. There are no instructions included with the pods, which might be helpful for the first time buyer experimenting with these reusable pods. I have owned other type of pod machines (soft pods) and made my own for years after the branded products became scarce and expensive, so I have had experience with how to fill the pods and the type of grind that works best. Not everyone has had this experience and might need some hints.
It is the best deal you will find, it is good to have many so if here is people at your house that dont know how to use them you can get may ready and them refill them yourself. They have a mesh inside so no cofee particles will go through even from very fine ground cofee. The build quality is really good and looks like they will last very long, only thing to take care of is the mesh inside, don't scratch it with fingernails or spoons, just wash them and reuse.
I love my coffee maker and I love using these refillable pods. I can use Cafe Bustelo or mix with any specialty coffee if I want. I grind it between fine and espresso. After brewing, dump the grinds in the trash, rinse and fill them up again. I use two scoops and tamp down the grinds lightly using the provided scoop. There's no tiny filter inside that can fall out as its part of the cup. The coffee is great! I don't feel wasteful and I'm saving money without giving up flavorful delicious coffee on demand. Since I cut out sugar, these are perfect. I still get the cappucino pods for company though : )
Works great. Takes some experimenting to figure out how to load but after a pound, I figured it out. Use these to save money
This product has worked very well, and for the first time I made coffee with my Dolce Gusto machine that was really good, another just ok. It easy to fill and clean these reusable capsules. Don't over-fill, and don't press the coffee down too much. There are some YouTube videos made by users, so check there if you're not sure. The capsules are sturdy and well made. I'm very satisfied with my purchase, and I'm doing a cup of freshly made coffee made with fresh ground, high quality coffee beans as I write this.
They are easy to use and very well made. The only reason why I am purchasing them again, is because I lost 3 of them, since my relatives thought they were non-reusable and disposed of them and one fell down on the garbage disposal. So I am down to two. I have saved a lot of money on dulce gusto capsules and have all options on coffee selection. Great product!
These capsules work perfectly with my Nescafe Dolce Gusto! Just remember to line up the hole on the capsule top with where the needle will go down as you pull down the handle to lock in the capsule. I have used it over 20 times and still works perfectly as it did the first day I tried it! Thank you for selling these!! Now, I'm not limited to the coffee capsules made by Nescafe!
Some do not rate this product highly but I do. It is easy to load and easy to clean. To get a good pull you need a very fine grind and it needs to be tamped firmly with the filler/measuring cup. The cup measure is not enough for a lungo pull. My wife and I have found that you need to use two capsules for our taste. To me this has proven to be a money saver. We do grind our own coffee from a local Philippine blended bean. Well pleased with this capsule.
These work great with my Kimbo coffee! The top is a bit tedious to clean but the included brush helps a lot. I like that the box comes with multiple capsules so I can go for several days and then wash them all at once. I love that I’m not throwing away pods every day.
....save some bucks using your Dolce Gusto by purchasing this set of refillable pods. Best to have at least half dozen if you drink a lot of coffee so you don't have to clean out until the end of the day. Just do it. I find that using a good quality espresso grind gives the best taste and crema.
Originally bought for a different machine but didn't work in nespresso one I bought it for, so retuned machine and got an original line. Netspresso is a pain to outfit and don't want to have pods that are throw aways, happy to have this option
Incredible! However the brush could be stronger it's tedious but worth it because i like a specific coffee and it doesn't come in pods and now it does!!! Wonderful
Super easy to use to make your own espresso pods with your favorite coffee. Washes easily in the dishwasher (I put it.in the silverware holder)
I love nespresso and I know they recycle but I didn't want to take the risk and I bought this reusable capsules for my office. We are trying to cut down the waste and this is a great way to do it. They are easy to handle and clean. Every time iIdrink my cappuccino in the morning I feel good knowing I am producing minimal waste.
After some experimenting I’ve believe I’m using the correct amount of coffee and timing on the pour. The crema is perfect! Frustrating at first was cleaning the pods! The brush supplied is not stiff enough so I’m cleaning them with a water sprayer connected in the laundry room utility sink, works like a charm and it takes just a few seconds.
I own a Nespresso D50 "U" machine. Older. I have used it only on special occasions because I felt guilty about the waste. But, not anymore! I am using it every morning with my refillable capsules. What has worked for me is one scoop (not quite level/full) of Turkish ground coffee (very fine grind). I do not press the coffee in - I leave it loose.
Works well with my Nespresso. Use the brush to clean the screens. Use the scoop bottom to pack the coffee grinds into the reusable capsule. Also, the reusable capsule could be a little bigger; to take the full one tablespoon of fine coffee grinds. It’s going to take a couple of tries to figure out how to work the reusable capsules.
Product fits neatly in my Nesspresso machine. Looks well made and came with a scoop/tamp and a cleaning brush. After a couple of attempts at getting the right amount of coffee in the pods, I was able to produce a proper cup of espresso. Will buy again!
I been using it for a wile now, they are great, but it will depend on the strength of the coffee for having a small cup or bigger one, you must try some cups to see the best result for you desire
Incredible! However the brush could be stronger it's tedious but worth it because i like a specific coffee and it doesn't come in pods and now it does!!! Wonderful
After some experimenting I’ve believe I’m using the correct amount of coffee and timing on the pour. The crema is perfect! Frustrating at first was cleaning the pods! The brush supplied is not stiff enough so I’m cleaning them with a water sprayer connected in the laundry room utility sink, works like a charm and it takes just a few seconds.
Originally bought for a different machine but didn't work in nespresso one I bought it for, so retuned machine and got an original line. Netspresso is a pain to outfit and don't want to have pods that are throw aways, happy to have this option
Used them the I received them they work perfectly. My only complaint is my nesspresso machine doesn’t extract them I have to remember to manually removed used pod before dropping next pod into place.
Used them the I received them they work perfectly. My only complaint is my nesspresso machine doesn’t extract them I have to remember to manually removed used pod before dropping next pod into place.
Delicious array of different brews and all wonderful. I will definitely pick and choose my favorites for my next order. Order with confidence. Great, reliable seller.
Really like them. I just need to remember to clean them sooner. If they get left in the machine and dry they are harder to clean.
absolutely true to the picture. my sibling is happier than ever :-)
best online is being sold here i guess. waiting for my parcel to come, gotta check it myself
I have use them probably 5 or 6 times so far they do the works on that time, and the last time I used it the cap got stuck on my machine and after that I decide to not try it anymore because I was afraid that my machine get broken.
Really like them. I just need to remember to clean them sooner. If they get left in the machine and dry they are harder to clean.
To buy online on such a reasonable price is more of a miracle :-) thanks to the seller!
Fast shipping, decent quality
Thanks a lot! Arrived fast and safe! I'm suuuuper happy!
The quality of the product was good.The shipment was faster than I expected, I thought it would take about a month but it didn't.
Well, that was truly a bargain. My order is in the post already, can't wait to collect it and give it a good try at home
My order is in the post already, can't wait to collect it and give it a good try at home
Thank you for great and fast shipping! `ll order again from this store!