Envíos
Estamos orgullosos de ofrecer servicios de envío internacional que actualmente operan en más de 200 países e islas en todo el mundo. Nada significa más para nosotros que brindar a nuestros clientes un gran valor y servicio. Continuaremos creciendo para satisfacer las necesidades de todos nuestros clientes, brindando un servicio más allá de todas las expectativas en cualquier parte del mundo.
¿Cómo se envían los paquetes?
Los paquetes de nuestro almacén en China serán enviados por ePacket o EMS dependiendo del peso y tamaño del producto. Los paquetes enviados desde nuestro almacén de EE. UU. Se envían a través de USPS.
¿Envían a todo el mundo?
Sí. Ofrecemos envío gratuito a más de 200 países de todo el mundo. Sin embargo, hay algunos lugares a los que no podemos enviar. Si se encuentra en uno de esos países, nos pondremos en contacto con usted.
¿Y la aduana?
No somos responsables de ninguna tarifa personalizada una vez que se hayan enviado los artículos. Al comprar nuestros productos, usted acepta que se le envíen uno o más paquetes y que reciba tarifas personalizadas cuando lleguen a su país.
¿Cuánto tiempo se tarda en enviar?
El tiempo de envío varía según la ubicación. Estas son nuestras estimaciones:
Ubicación |
*Tiempo estimado de envío |
Estados Unidos |
10-30 Días hábiles |
Canadá, Europa |
10-30 Días hábiles |
Australia, Nueva Zelanda |
10-30 Días hábiles |
América Central y del Sur |
15-30 Días hábiles |
Asia |
10-20 Días hábiles |
África |
15-45 Días hábiles |
*Esto no incluye nuestro tiempo de procesamiento de 2 a 5 días.
¿Proporcionan información de seguimiento?
Sí, recibirá un correo electrónico una vez que se envíe su pedido que contiene su información de seguimiento. Si no ha recibido información de seguimiento dentro de los 5 días, contáctenos.
Mi seguimiento dice "no hay información disponible en este momento".
Para algunas compañías navieras, la información de seguimiento demora de 2 a 5 días hábiles en actualizarse en el sistema. Si su pedido se realizó hace más de 5 días hábiles y aún no hay información sobre su número de seguimiento, contáctenos.
¿Se enviarán mis artículos en un paquete?
Por razones logísticas, los artículos en la misma compra a veces se enviarán en paquetes separados, incluso si ha especificado el envío combinado.
Si tiene alguna otra pregunta, contáctenos y haremos todo lo posible para ayudarlo.
Devoluciones
Cancelación de pedido
Todos los pedidos pueden cancelarse hasta que se envíen. Si su pedido ha sido pagado y necesita hacer un cambio o cancelar un pedido, debe comunicarse con nosotros dentro de las 12 horas. Una vez que el proceso de empaque y envío ha comenzado, ya no se puede cancelar.
Reembolsos
Su satisfacción es nuestra prioridad número 1. Por lo tanto, puede solicitar un reembolso o reenvío de productos pedidos si:
- Si lo hiciste no recibir el producto dentro del tiempo garantizado (45 días sin incluir el procesamiento de 2 a 5 días), puede solicitar un reembolso o un reenvío.
- Si recibió el artículo incorrecto, puede solicitar un reembolso o un reenvío.
- Si no desea el producto que recibió, puede solicitar un reembolso, pero debe devolver el artículo a su cargo y el artículo no debe utilizarse.
Hacemos no emitir el reembolso si:
- Su pedido no llegó debido a factores bajo su control (es decir, proporcionar la dirección de envío incorrecta)
- Su pedido no llegó debido a circunstancias excepcionales fuera del control de GRACCETO Online Store (es decir, no autorizado por la aduana, retrasado por un desastre natural).
- Otras circunstancias excepcionales fuera del control de https://gracceto.com
*Puede enviar solicitudes de reembolso dentro de los 15 días posteriores a la expiración del período garantizado de entrega (45 días). Puede hacerlo enviando un mensaje al Contáctanos página
Si se le aprueba un reembolso, su reembolso se procesará y se aplicará automáticamente un crédito a su tarjeta de crédito o método de pago original, dentro de los 14 días.
Intercambios
Si por alguna razón desea cambiar su producto, tal vez por un tamaño diferente en la ropa. Debe comunicarse con nosotros primero y lo guiaremos a través de los pasos.
No nos envíe su compra a menos que lo autoricemos a hacerlo.
Pagos
Los métodos de pago incluyen PayPal y tarjetas de crédito.
PayPal es una forma más segura y fácil de enviar y recibir dinero en línea. Cuando seleccione PayPal como método de pago, se le vinculará al sitio de PayPal donde puede realizar el pago.
PayPal se puede utilizar para comprar artículos con tarjeta de crédito (Visa, MasterCard, Discover y American Express), tarjeta de débito o cheque electrónico (es decir, utilizando su cuenta bancaria habitual).
1) Después de ver sus artículos en la página de su carrito de compras, puede hacer clic y pagar con PayPal. Luego saldrá de nuestro sitio e ingresará al sitio web de PayPal.
2) Puede iniciar sesión en su cuenta de PayPal o puede crear una nueva si no tiene una.
3) Puede usar PayPal como desee de acuerdo con las instrucciones en pantalla.
Por lo general, el cheque electrónico de PayPal tardará de 3 a 5 días hábiles en ser confirmado por PayPal.
Las razones por las que le sugerimos que utilice PayPal:
El pago es rastreable. Al usar su cuenta de PayPal, puede rastrear el estado de su pago.
Cuando realiza el pago de su pedido, no necesita usar su tarjeta de crédito en línea (puede transferir directamente desde su cuenta bancaria).
Cuando utiliza su tarjeta de crédito a través de PayPal, nadie verá su número de tarjeta de crédito, lo que minimizará el riesgo de uso no autorizado.
I used to buy these a decade ago at gas stations to keep in my purse. No where sells them now due to hand sanitizer I’m pretty sure. Sometimes hand sanitizer doesn’t cut it though. Like after using a public restroom and the dispensers are out of soap or a road trip where your kid pukes in the backseat and you have to clean it up. Hand sanitizer ain’t cutting it lol. These have no smell other than like a basic Castille soap smell kind of. One sheet produces a ton of suds with very little water. Like VERY LITTLE WATER. which is nice in case all you have is a bottle of water in the car or whatever. My hands rinse clean and feel really soft. This pack has a ton of sheets. I give packs to random family members to keep in their purses too because I can’t use them all in a timely fashion.
I bought a 5-pack of these in preparation for a family trip to India. One each in my wife's, my two daughters' and my bags, as access to clean water and soap can be difficult in many areas we planned to travel. This product is not overly complicated: Open up the case, slide out a sheet, wet hands and the sheet, rub hands vigorously and then rinse. I can attest these work as intended, and as a result my hands are (or were) clean. I found them to be a useful item to carry along with us, as they were lightweight, included a case and got the job done. Having returned from our travels, I combined the remaining sheets into 3 cases, then placed one each in our vehicles. I recognize one doesn't need to travel abroad to benefit from this product. So, I plan to keep some of these around for when some clean-up is necessary and the means are not made readily available from other sources. I recommend these to anyone traveling abroad or wishing to provide themselves with an option when they're out and about. Good product at a reasonable cost.
I ordered these for a trip to Israel. The bathrooms in Europe are sometimes questionable and not always well stocked. They were perfect! Small enough for pocket or purse and certainly works well in a backpack. The paper turns to soap as soon as liquid hits it so be careful not to get the pack wet. You could keep it in a ziplock bag if camping, hiking or near water The soap rinses well and didn't seem to dry my hands out as much as other soaps do, although I always use moisturizer after washing.
My Sister ordered for her birthday trip to China and blessed me with one of the disposable soaps. My daughter went to a restroom that was out of soap and I was able to use it. Perfect to have no matter where you are in the world.
This is SO good. I love that the sheets of soap are so thin! It is definitely going to be a repeat buy. I live in a major city and it is critical to wash hands frequently [even pre pandemic]. The quality is good. There is no scent, really. If you need to wash your hands on the go, just take a water bottle and maybe one of those water activated towels. But, this is small enough to fit inside your purse, not a wallet.
Love these!!! Sturdy package and they close without a problem. Only thing I was meh on is the smell... It's very much a classic soap bar smell. Not bad in any way, but I prefer more perfumey or floral scents.
Smooth, pleasant kind of container. Snaps well. Inside the soap. When water gets "melts". No smell.
Very competitively priced, I love the scent, and it’s useful for anything that needs washing: clothes, dishes, hands, body, hair, etc. the portable size means you can carry one around anywhere, and since they’re not liquid, they’re TSA compliant. The different colors of the containers are fun, and can be used to identify which belongs to whom. I really like these and will buy again.
They come in handy when you travel a lot. I would recommend it to everyone.
Very handy to have when traveling
Really like these portable soap containers.
Just perfect for our campers and fishermen and mom with little ones
Compact and easy to use. Fits great in pocketbook
Love these for your purse or pocket!
It is the useful thing to have in your purse, so convenient when you travel or you find yourself in a place without soap and there are plenty of them. I really recommend this item and this shop.
This will come in handy when there no soap in Public places.
Very compact and useful. I recommend the store and the goods!!
All OK, number of petals 20 PCs. very foamy. Easy to wash off. Thank you, I recommend.
It came without damage, everything is packed. soap is nice, odorless.
Everything is well packed. Nice smell. Very convenient thing. Went a little over a month
Not immediately melts, but in general it is convenient. The lid opens and snaps back
They work as advertised. Keep product in the plasic "bag" inside if you live in a humid area..
It got it today and it works great I love it just like the picture
The idea is good, but I did not really like soap.
These are perfect they lather up well I’ve had call to use them as there is not always any hand wash in public toilets
Very nice soap. Hot water is well washed off. Compact, suitable even for a small handbag. Convenient in shopping centers or polyclinics.
The soap sheets work well, as described My only complaint is that they are way too expensive, in my opinion. I would have liked at least 10 mini boxes.
I bought this since I was traveling to the Philippines and some bathrooms there did not have soap. Small and compact and light so easy to carry in my bag. The only problem I had with this was that it was hard to dissolve so took longer for you to fully was all the soap off your hands.
Bought these for our "go bags" - hands must be DRY to get a sheet out of the case, otherwise they'll all mush together.
I advise!! Delivery two and a half weeks!! Everything corresponds to the description!! I will order more!! Recommend!!
Soap is cool. Smells like classic baby soap. Soap Dish is easily opened and closed. Snaps hard. It will fit standard road soap when these soap runs out. Very satisfied with the purchase. The goods are quality.
I thought it would come in multiple different colors
You have to wash your hands quite a long time to disolve the soap. I have tried others that work much better but other than that they work ok.
Convenient and small. Easy to use. I keep a pack in my car together with a bottle of water so that I can wash my hands when I get back into my car After doing groceries to disinfect my hands. The sheets can get stuck together sometimes. So that’s the 4 star rating.
This is a great product took lots of water to get all the soap off for all 4 members of my family. However it did a great just washing just Stuck to your hand in a spot of two that required additional water to scrub off where it was stuck. Get to use when we are out and about these and a bottle of water.
Nice product. Doesn't have any fragrance though
It works the way it says it would, but it smelled pretty weird. But would still be convenient in an emergency I guess.
Very fast shipping. Soap paper smells nice. Thank you for a great product and an unbeatable price.