Envíos
Estamos orgullosos de ofrecer servicios de envío internacional que actualmente operan en más de 200 países e islas en todo el mundo. Nada significa más para nosotros que brindar a nuestros clientes un gran valor y servicio. Continuaremos creciendo para satisfacer las necesidades de todos nuestros clientes, brindando un servicio más allá de todas las expectativas en cualquier parte del mundo.
¿Cómo se envían los paquetes?
Los paquetes de nuestro almacén en China serán enviados por ePacket o EMS dependiendo del peso y tamaño del producto. Los paquetes enviados desde nuestro almacén de EE. UU. Se envían a través de USPS.
¿Envían a todo el mundo?
Sí. Ofrecemos envío gratuito a más de 200 países de todo el mundo. Sin embargo, hay algunos lugares a los que no podemos enviar. Si se encuentra en uno de esos países, nos pondremos en contacto con usted.
¿Y la aduana?
No somos responsables de ninguna tarifa personalizada una vez que se hayan enviado los artículos. Al comprar nuestros productos, usted acepta que se le envíen uno o más paquetes y que reciba tarifas personalizadas cuando lleguen a su país.
¿Cuánto tiempo se tarda en enviar?
El tiempo de envío varía según la ubicación. Estas son nuestras estimaciones:
Ubicación |
*Tiempo estimado de envío |
Estados Unidos |
10-30 Días hábiles |
Canadá, Europa |
10-30 Días hábiles |
Australia, Nueva Zelanda |
10-30 Días hábiles |
América Central y del Sur |
15-30 Días hábiles |
Asia |
10-20 Días hábiles |
África |
15-45 Días hábiles |
*Esto no incluye nuestro tiempo de procesamiento de 2 a 5 días.
¿Proporcionan información de seguimiento?
Sí, recibirá un correo electrónico una vez que se envíe su pedido que contiene su información de seguimiento. Si no ha recibido información de seguimiento dentro de los 5 días, contáctenos.
Mi seguimiento dice "no hay información disponible en este momento".
Para algunas compañías navieras, la información de seguimiento demora de 2 a 5 días hábiles en actualizarse en el sistema. Si su pedido se realizó hace más de 5 días hábiles y aún no hay información sobre su número de seguimiento, contáctenos.
¿Se enviarán mis artículos en un paquete?
Por razones logísticas, los artículos en la misma compra a veces se enviarán en paquetes separados, incluso si ha especificado el envío combinado.
Si tiene alguna otra pregunta, contáctenos y haremos todo lo posible para ayudarlo.
Devoluciones
Cancelación de pedido
Todos los pedidos pueden cancelarse hasta que se envíen. Si su pedido ha sido pagado y necesita hacer un cambio o cancelar un pedido, debe comunicarse con nosotros dentro de las 12 horas. Una vez que el proceso de empaque y envío ha comenzado, ya no se puede cancelar.
Reembolsos
Su satisfacción es nuestra prioridad número 1. Por lo tanto, puede solicitar un reembolso o reenvío de productos pedidos si:
- Si lo hiciste no recibir el producto dentro del tiempo garantizado (45 días sin incluir el procesamiento de 2 a 5 días), puede solicitar un reembolso o un reenvío.
- Si recibió el artículo incorrecto, puede solicitar un reembolso o un reenvío.
- Si no desea el producto que recibió, puede solicitar un reembolso, pero debe devolver el artículo a su cargo y el artículo no debe utilizarse.
Hacemos no emitir el reembolso si:
- Su pedido no llegó debido a factores bajo su control (es decir, proporcionar la dirección de envío incorrecta)
- Su pedido no llegó debido a circunstancias excepcionales fuera del control de GRACCETO Online Store (es decir, no autorizado por la aduana, retrasado por un desastre natural).
- Otras circunstancias excepcionales fuera del control de https://gracceto.com
*Puede enviar solicitudes de reembolso dentro de los 15 días posteriores a la expiración del período garantizado de entrega (45 días). Puede hacerlo enviando un mensaje al Contáctanos página
Si se le aprueba un reembolso, su reembolso se procesará y se aplicará automáticamente un crédito a su tarjeta de crédito o método de pago original, dentro de los 14 días.
Intercambios
Si por alguna razón desea cambiar su producto, tal vez por un tamaño diferente en la ropa. Debe comunicarse con nosotros primero y lo guiaremos a través de los pasos.
No nos envíe su compra a menos que lo autoricemos a hacerlo.
Pagos
Los métodos de pago incluyen PayPal y tarjetas de crédito.
PayPal es una forma más segura y fácil de enviar y recibir dinero en línea. Cuando seleccione PayPal como método de pago, se le vinculará al sitio de PayPal donde puede realizar el pago.
PayPal se puede utilizar para comprar artículos con tarjeta de crédito (Visa, MasterCard, Discover y American Express), tarjeta de débito o cheque electrónico (es decir, utilizando su cuenta bancaria habitual).
1) Después de ver sus artículos en la página de su carrito de compras, puede hacer clic y pagar con PayPal. Luego saldrá de nuestro sitio e ingresará al sitio web de PayPal.
2) Puede iniciar sesión en su cuenta de PayPal o puede crear una nueva si no tiene una.
3) Puede usar PayPal como desee de acuerdo con las instrucciones en pantalla.
Por lo general, el cheque electrónico de PayPal tardará de 3 a 5 días hábiles en ser confirmado por PayPal.
Las razones por las que le sugerimos que utilice PayPal:
El pago es rastreable. Al usar su cuenta de PayPal, puede rastrear el estado de su pago.
Cuando realiza el pago de su pedido, no necesita usar su tarjeta de crédito en línea (puede transferir directamente desde su cuenta bancaria).
Cuando utiliza su tarjeta de crédito a través de PayPal, nadie verá su número de tarjeta de crédito, lo que minimizará el riesgo de uso no autorizado.
The size of these atomizers are great. They fit in your pocket. They even fit in my jeans change pocket. They have not leaked. They are easy to fill. The window lets you see how much juice you have left. One of the complaints people have about perfumes or colognes is the longevity. With these atomizers it's easy reapply your fragrance when you need. The actual spray is very fine and covers a wide area. It's not a stream, it's a fine mist. For the price, and with the performance they provide, these atomizers are a great value and a great product.
Everything came as ordered. There is a spray, the bottle volume is not large, but it is very convenient to put in a small handbag. I really liked these. If you just need to reapply a spritz of cologne of perfume through the day, or if you’re traveling and can’t take anything more than three ounces on the plane. I found myself just carrying one around every day. They’re easy to fill, easy to see the volume level with the window, and easy to carry and use. Super product!!!
This product 100% delivers on its purpose. Its simple and easy to use. I love the option of being able to carry around my favorite scents that I’m wearing to retouch throughout the day. This product has totally gotten rid of the need to buy those roller ball sizes for your perfume or cologne. I haven’t had any issues with leakage or any issues with difficulty getting the perfume in the bottom. It was shipped well and arrived without any flaws.
It's perfect. It has a very nice color, the perfect size and is very easy to fill. What a great find ! I was very hesistant and questioned if these atomizers would really work, but they work great ! Great for travel and now I put them in my backpack to use post-gym. The process to load the fragrance is very easy too .
Wanted to bring my favorite perfume with me, but it had to be in a 2-ounce-container to bring on an airplane. This worked perfectly and didn’t leak
I was scared that it would leak but it didn’t! I tested it laying down on its side and also standing up, so see if it would leak. To pump it, it was super easy and liked very quickly. Great purchase
This refillable bottles are easy to fill and it's size is smaller tan a regular lipstick, so it take no space in your purse or pocket.Different colors allows you to identify what's in each one easily. Came well packaged and was fast delivered. I'm pleased and will buy again.
I bought these atomizers to use when I go traveling. They are easy to use but they didn’t work with all of my perfumes. Some perfumes can’t remove the top so it doesn’t work with that. Otherwise, these portable perfume bottles are awesome.
Good deal. Good quality. Love the colors.
I really like this product! I love the colors! I thought they were going to be a little but bigger but they do work for traveling. My only problem with them was that when I put perfume into them it got a bit messy and perfume started dripping on me. I'm pretty sure I was doing it correctly and I still go perfume into them but at some points it was messier then I would've hoped.
Really easy to use
These are perfect for traveling or keeping in the office/work/car. Really small but really useful. Easy to use. I will get more as soon as I can to give to my family.
I like the fact they came and varying colors so I know which scent goes with which perfume. They're made fairly well and they're great for traveling. I waited a while to write a review cuz I wanted to see if they were going to leak at all. I've had not one leak! But I haven't had them at the bottom of my purse traveling around for any amount of time so take that into consideration. These are a great invention! You're like me you've lost will head to one of your perfumes and well had to rig it with another perfumes lid and lost a lot of the perfume in doing so. Well this is the item for you! You want to split a bottle of perfume with her friend well this is a way to do it! Need a gift for a friend? Well what I did when I was broke and needed a gift for a friend I just took some of my own perfume and a new atomizer. filled it up with what I believe would be her favorite scent put it in a cute box and she loved it. In fact she said " for my birthday will you refill it for me"?
Very easy to use!! It’s perfect for travel! I’m so glad I found this product!!!
I like these you can put one in your purse or wallet and have your favorite perfume with you at all times
Perfect size, lovely colors and the mos practical thing to use in your purse daily or for travel. Very happy!
These were great and easy to fill. I’ve carried them on planes and on cruises, never leaked
they don't attach to all perfume bottles so I sat there pumping and nothing was happening except the perfume pumping on to the table. But for portability they are easy to bring anywhere but be sure they work for you to fill them.
I haven’t had any issues with leaking. The product is cute and easy to use. I will repurchase.
I used half for perfume & half for Poopouri. So far they are holding up pretty well & I haven't had any leaking of the liquid which I've had with previous similar items. My only real issue was that I couldn't figure out right away how to get it open. It does not come with any instructions. I was twisting it for several seconds, trying to get the top off so I could put the liquid in but it would not come off. Most atomizers I've purchased previously open this way. I finally figured out that you just pull it straight out & the top pops off. Other small suggestion I would have is to include a small funnel but I don't find it necessary, just a nice perk. Overall, good value for the money.
Very easy to fill. Great for travel, less weight in you suitcase.
I was skeptical if this would work. But, it does!!
I filled these up yesterday and am impressed at how easy and great they are.
Easy to use perfume bottles. I like to take these little perfume viles for when I travel. No need to carry around big bottles that can possibly break on you in your suitcase. Easy to fill too.
I am so happy with these!! They are super easy to fill and speay better than my actial perfume bottles. My bf, loves ir because he can travel on the airplane with it. I gifted to my lil sister and mother in law; they both are fans
I'm too happy to be able to carry my favorite perfume with me always. I'll definitely buy more :)
I received the order quickly. Made neatly, does not look cheap. I 've already made up my spirits. Works. ))) I liked it
As in the photo, beautiful and intense color, pleasant touch, works perfect, the valve does not lose or leak, good size. 100% recommended
I travel quite a bit, and use cologne daily. This is a great solution if you don't want to drag entire bottle with you. For the price I was impressed with the built quality. all aluminum, glass container, good mist, very fine spray. . . . Easy enough, it transfers from source to these bottles without getting exposed to air by removing the spray cap and pumping it directly into these bottles. Well it transfers sorta... I could only get 1/10th of cologne into these bottles (See photo), rest of the pump started running to the outside. Bottom has a rubber gasket that does leak a little, so wherever you place these bottles; that area will smell from it. Having said that, I don't mind smelling the place where I store them, it smells nice, and although bottle does not store its full potential, I am able to get few days out of each bottle!
Nice piece and great idea! All girlfriends wanted to. I'll order another one!
Beautiful, pleasant to the touch, easy to fill with multiple presses base on the perfume tube without spray. I liked, thank the store, recommend!
Love that we don't have to worry about breaking the full sized bottles of cologne while travelling. Also, they're small enough to go through TSA checks in carry-on.I have seen versions of this and are more expensive. These look to be the save and they work great. So far i have not had any issues with leaking and i have traveled with them at least 3 round trips on planes with them without issue. I do put them in zip lock bags in my travel bag to be safe and that zip lock back does smell like my cologne but dont notice any liquid in the bag. Highly recommend this product to travel with rather than bringing the full big bottle of expensive cologne.