Envíos
Estamos orgullosos de ofrecer servicios de envío internacional que actualmente operan en más de 200 países e islas en todo el mundo. Nada significa más para nosotros que brindar a nuestros clientes un gran valor y servicio. Continuaremos creciendo para satisfacer las necesidades de todos nuestros clientes, brindando un servicio más allá de todas las expectativas en cualquier parte del mundo.
¿Cómo se envían los paquetes?
Los paquetes de nuestro almacén en China serán enviados por ePacket o EMS dependiendo del peso y tamaño del producto. Los paquetes enviados desde nuestro almacén de EE. UU. Se envían a través de USPS.
¿Envían a todo el mundo?
Sí. Ofrecemos envío gratuito a más de 200 países de todo el mundo. Sin embargo, hay algunos lugares a los que no podemos enviar. Si se encuentra en uno de esos países, nos pondremos en contacto con usted.
¿Y la aduana?
No somos responsables de ninguna tarifa personalizada una vez que se hayan enviado los artículos. Al comprar nuestros productos, usted acepta que se le envíen uno o más paquetes y que reciba tarifas personalizadas cuando lleguen a su país.
¿Cuánto tiempo se tarda en enviar?
El tiempo de envío varía según la ubicación. Estas son nuestras estimaciones:
Ubicación |
*Tiempo estimado de envío |
Estados Unidos |
10-30 Días hábiles |
Canadá, Europa |
10-30 Días hábiles |
Australia, Nueva Zelanda |
10-30 Días hábiles |
América Central y del Sur |
15-30 Días hábiles |
Asia |
10-20 Días hábiles |
África |
15-45 Días hábiles |
*Esto no incluye nuestro tiempo de procesamiento de 2 a 5 días.
¿Proporcionan información de seguimiento?
Sí, recibirá un correo electrónico una vez que se envíe su pedido que contiene su información de seguimiento. Si no ha recibido información de seguimiento dentro de los 5 días, contáctenos.
Mi seguimiento dice "no hay información disponible en este momento".
Para algunas compañías navieras, la información de seguimiento demora de 2 a 5 días hábiles en actualizarse en el sistema. Si su pedido se realizó hace más de 5 días hábiles y aún no hay información sobre su número de seguimiento, contáctenos.
¿Se enviarán mis artículos en un paquete?
Por razones logísticas, los artículos en la misma compra a veces se enviarán en paquetes separados, incluso si ha especificado el envío combinado.
Si tiene alguna otra pregunta, contáctenos y haremos todo lo posible para ayudarlo.
Devoluciones
Cancelación de pedido
Todos los pedidos pueden cancelarse hasta que se envíen. Si su pedido ha sido pagado y necesita hacer un cambio o cancelar un pedido, debe comunicarse con nosotros dentro de las 12 horas. Una vez que el proceso de empaque y envío ha comenzado, ya no se puede cancelar.
Reembolsos
Su satisfacción es nuestra prioridad número 1. Por lo tanto, puede solicitar un reembolso o reenvío de productos pedidos si:
- Si lo hiciste no recibir el producto dentro del tiempo garantizado (45 días sin incluir el procesamiento de 2 a 5 días), puede solicitar un reembolso o un reenvío.
- Si recibió el artículo incorrecto, puede solicitar un reembolso o un reenvío.
- Si no desea el producto que recibió, puede solicitar un reembolso, pero debe devolver el artículo a su cargo y el artículo no debe utilizarse.
Hacemos no emitir el reembolso si:
- Su pedido no llegó debido a factores bajo su control (es decir, proporcionar la dirección de envío incorrecta)
- Su pedido no llegó debido a circunstancias excepcionales fuera del control de GRACCETO Online Store (es decir, no autorizado por la aduana, retrasado por un desastre natural).
- Otras circunstancias excepcionales fuera del control de https://gracceto.com
*Puede enviar solicitudes de reembolso dentro de los 15 días posteriores a la expiración del período garantizado de entrega (45 días). Puede hacerlo enviando un mensaje al Contáctanos página
Si se le aprueba un reembolso, su reembolso se procesará y se aplicará automáticamente un crédito a su tarjeta de crédito o método de pago original, dentro de los 14 días.
Intercambios
Si por alguna razón desea cambiar su producto, tal vez por un tamaño diferente en la ropa. Debe comunicarse con nosotros primero y lo guiaremos a través de los pasos.
No nos envíe su compra a menos que lo autoricemos a hacerlo.
Pagos
Los métodos de pago incluyen PayPal y tarjetas de crédito.
PayPal es una forma más segura y fácil de enviar y recibir dinero en línea. Cuando seleccione PayPal como método de pago, se le vinculará al sitio de PayPal donde puede realizar el pago.
PayPal se puede utilizar para comprar artículos con tarjeta de crédito (Visa, MasterCard, Discover y American Express), tarjeta de débito o cheque electrónico (es decir, utilizando su cuenta bancaria habitual).
1) Después de ver sus artículos en la página de su carrito de compras, puede hacer clic y pagar con PayPal. Luego saldrá de nuestro sitio e ingresará al sitio web de PayPal.
2) Puede iniciar sesión en su cuenta de PayPal o puede crear una nueva si no tiene una.
3) Puede usar PayPal como desee de acuerdo con las instrucciones en pantalla.
Por lo general, el cheque electrónico de PayPal tardará de 3 a 5 días hábiles en ser confirmado por PayPal.
Las razones por las que le sugerimos que utilice PayPal:
El pago es rastreable. Al usar su cuenta de PayPal, puede rastrear el estado de su pago.
Cuando realiza el pago de su pedido, no necesita usar su tarjeta de crédito en línea (puede transferir directamente desde su cuenta bancaria).
Cuando utiliza su tarjeta de crédito a través de PayPal, nadie verá su número de tarjeta de crédito, lo que minimizará el riesgo de uso no autorizado.
Heavy duty! Don’t believe the bad reviews! Just don’t go crazy with the knife spear attachment. This thing has serious mass to it! It comes with a Phillips and flat head attachment,it has a saw, a fire starting flint that actually works, and a shovel that has triple uses. One use is as a chopping axe, a saw, & of course a shovel and a hoe! And it even has two spots to be able to tighten or loosen bolts, of course they would have to be away from any blocking obstacles. And it also has a glass breaker at the end of the handle, a whistle. I believe it has one more uses but it skips my mind at the moment. Obviously this can be used as a weapon in a couple of different ways. Oh yes, it looks like it has a couple of bottle openers. I have yet to use it but because of its sheer girth and mass it’s seems to be heavy duty enough to do extreme jobs and the grooves for screwing the handles on and off seem to be machined very well!
Here you see the shovel in its spear configuration. I'd say this is probably the most intimidating weapon configuration. The shovel itself has a blade on one side but it lacks intimidation because it just looks like an ordinary shovel. I think if you wielded the spear blade in self-defense you can avoid a confrontation altogether. Shy of them having a gun you would clearly have the reach advantage. The shovel has several other tricks up its sleeve in terms of hidden weaponry. As far as a shovel goes...well it does that too which was the original intent of this purchase.
This is a great all in one tool! I go fishing all the time and this is great for making your way through the wilderness. It’s great to find bait. Feels incredibly sturdy! I recommend it!
Bought this for a birthday present for my father. He loves his survival equipment and he didn't have a shovel for his backpack. He loves it.
So I've been watching these videos all the time and not by choice.lol. they looked incredible but like most things you see advertised online constantly is usually poor quality. This product I must say is really nice. Now that I've had it in my hands playing with it I feel as though I want to go camping and build stuff .lol. the tiny box it came in made me kinda laugh and think omg what's this. I guess I was expecting a box with a fully assembled tool in it. It was a nice surprise to see the sheath it comes with and how compact this thing can be. I can literally fold it and shorten it and put it in my glove box .
My trusty tri-fold shovel won't stay straight anymore, so I was in the market for a new shovel. I do a lot of dispersed camping and you know what that means! I dig a hole at least once a day. This shovel has been perfect so far - very sturdy and due to the rubber washers it stays solid when in use. I tried the farro rod (or flint and steel) and it makes a great spark. Overall, very decent product. Looks cool too.
This thing helped me survive my snowy camping trip. I was hammering stakes into the snow and taking them out when I was ready to leave. The blade is very sharp and does cut thru branches just like on the video. I don’t want to try and cut thru a brick because I want to keep it sharp. Whoever was talking crap about the carrying case is a moron. The carrying case was very well made and a very nice touch.
Our family likes to go camping and hiking and I have to admit, Im drawn to multifunctional tools like this. This one possibly does more then I will ever need or use but it's nice to know the option is there. This tool is made out of a sturdy steel. It's lightweight enough it doesnt weigh down your backpack and weighs less then 2lbs. It measures 9 * 6.5 * 1.8 inches when folded up and extends to 29”.
Got this for my brother who loves to camping. Such a cool gadget.. Although the mixed reviews had me torn - I decided to try for myself.. very happy I did, such an awesome gift idea.. he loves it, it’s sturdy durable and easy to use.. Ultimate survivors kit. Compact and easy to store away. Has come in handy many times already.. very happy with this purchase, worth the price!
I saw this and it piqued my curiosity, so I figured since I can blow 40 bucks on dinner, I’d give it a shot. I was honestly surprised at the sturdiness of the handle and blade. Not too sure about the knife and screwdriver, they may get you out of a pinch once or twice, but I don’t really care about that, I’ve got my real knife and tools in the bug out bag already. But the actual shovel part itself I felt was definitely worth the money.
Product was as described it worked great. It was easy to take apart and little more difficult to put back together but once you learn how... it works great!
This survival tool is seriously awesome. It's easy to assemble and has multiple uses. I can start a fire using the Flint and dig a hole for the fire to sit in too. It's easy to assemble and great quality. It's nice and solid so it should have no problems holding up to whatever we subject it to, and for the price you can't beat it. Happy campers here
This little kit packs alot of different tools into one. If you are an outdoors person like I am, this is a must have. Perfect for camping, overlanding, off roading or anything in between. The quality and value can't be beat. This is a must have!
I'm surprised with how sturdy it feels. And water proof gaskets on each section is a nice touch. The knife is much smaller than it looks in the pictures, but still a useful tool. Thanks!
This is one of those purchases that you think is really cool and super awesome and you would be right. Really study, I like the weight to it. Its such a awesome tool to take camping or just you know, killing zombies, lol. It's really cool!
I love how compact it gets. I have not used it extensively yet but so far so good. It is indeed able to cut rope easily and dig a small fire pit. I will be buying one for every vehicle.
The product came quickly but is missing the top part of the handle. However, it appears to be a great product.
We were a little bummed that the bag it came with was black instead of camo but that's the worst thing we can say about it for now. Hubby put it together and played around with it. Now he can't wait until we go on our next ride to give it a try.
Bought this thing for emergency for my bug out bag. Had it in the back of my jeep and just happened to get stuck in the snow right as a blizzard was blowing in. This thing was easy to put together and a absolute amazing tool in a pinch. It definitely saved my booty that day.
I absolutely love it! I thought i wouldn't need it that much unless I was camping or shoveling..but, i used it a couple times already after just receiving it a few days ago for screwing a new cargo carrier together and the knife for cutting up thick card board for recycling.
This thing is built to last!! The quality of it is so nice and it feels indestructible! All the tools inside are good quality and useful! It’s definitely worth it and I highly recommend! I love it! Just remember the knife is inside one of the pieces and you have to tap it out. Customer service is great!
Revised review, moved from 3 stars to 5 stars. Good compact shovel. Knife is so well hidden I thought it wasnt included. After a few weeks and some use heard some rattling, opened her up and Knife. 5stars never leave home without it.
This is a pretty cool shovel! When I ordered it I was thinking it would be smaller than I expected, but it's a standard survival shovel size. The tools tucked away in the handle are super useful. I carry it to help with foraging, keep it in my truck (weekend camper) for odd jobs, and keep it around for bugout purposes. I'm pretty happy with it.
This shovel is the perfect add on to any Jeep, truck, farm, or camping set up. There are so many tools with it and it all compacts very nicely. Love all of the tools and how well they screw in together to make a long shovel handle. Would recommend to anyone.
Never know what you are missing until you get this shovel! It is so handy to have around the home. Seems to be very well constructed. It has so many hidden features including philips and flat head screwdrivers. Versatile for garden and camping. I expect this to last me for many, many years.
Bought to add to our camping gear. It's a great set. Very sturdy and well made. All the items fits into each other for one piece or can be used separately for multiple tools and it all fits into a bag that comes with the set that can be tethered to a backpack or nicely organized in a container.
This shovel is far sturdier than I imagined. While I probably would not add it to my backpack for hiking it is a great addition to the camping gear. Had decided to give it as a gift to my nephew but my husband insist we keep it. Great tool with valuable extras even for the car.
This shovel can literally do everything! My husband has been wanting one and I am glad we got this one . It is made extremely well. Very sturdy. Not made of cheep materials. I highly recommend it.
This thing is heavy and is made like a tank. I’m not going to complain because it was built to last. I purchase this to use while out camping and hiking which this item might be too heavy for my backpack. Other than it weight, it’s a good product and does what is advertised.
Seems legit has a good study feel to it could def be useful good length when together! Does really have multiple uses decent weight not to heavy if you’re gonna put it on ur tac bag overall decent product
I bought this for my husband. He loves it. Its not that light but it is durable. The durability makes up for it being heavyweight. Would definitely purchase more
I was impressed with the overall product; it was lightweight, a lot sturdier than I expected, and very easy to assemble. I used it as a chopping tool for firewood while camping and it worked great! Thanks to the seller!
Bang for the buck on a multi-tools plus a shovel. Must have tool for camping. Everything fits snugly inside once assembled, no worries about missing something might comes handy. Very sturdy for what it is, thick enough to handle to heavy weight, possibly could use as a leverage too.
I just recieved this this shovel so I can't attested for its functionality and durability. However I am impressed with its quality for its price! It all threads together snugly and will clearly be a useful and durable tool.
We like outdoor and a lots of outdoor activities. This is a perfect tool for us to have. It very compact, Sturdiness, and convenient tool. Very useful for outdoor. Definitely will recommend.
Okay, so overall this product met my expectations. I wanted something durable, but not too expensive. I came across this particular product and liked what I saw. It comes with a pouch so it can be carried more conveniently. The only problem I found was the compass. The compass only works at a certain angle. I don’t know if it’s just a bad design, but I wouldn’t depend on it. I am overall happy though. I still haven’t taken it out, but I intend to put it to use soon.
This shovel is awesome for the price I've used everything and no complaints
I love this little shovel. Its compact like many other, but i like i change the length, i took the shovel out to the garden and played with it. It works wonderfully, it chops, and cuts. Im putting it the vehicle and will be using it camping
Great camping/compact shovel. Very sturdy. The accessories are good and the shovel itself is great. I Would have given it 5 stars. I am impressed with the shovel, overly thrilled with the other accessories (knife, fire striker, screwdriver)
I was a bit skeptical when I ordered this but when I unboxed it, I was shocked at the quality of it! We will be using this entire tool while camping and hiking. It packs easy with all of it's multiple tools with it.
Great product for the price. Compact and sturdy. Comes in handy when camping or stuck in wildernesses.
Great for camping. Very strong and sturdy.
looks exactly how it described, good quality, will buy order from here again
I like this product! Shipping is very fast! Quality super!
Omg just beautiful