Envíos
Estamos orgullosos de ofrecer servicios de envío internacional que actualmente operan en más de 200 países e islas en todo el mundo. Nada significa más para nosotros que brindar a nuestros clientes un gran valor y servicio. Continuaremos creciendo para satisfacer las necesidades de todos nuestros clientes, brindando un servicio más allá de todas las expectativas en cualquier parte del mundo.
¿Cómo se envían los paquetes?
Los paquetes de nuestro almacén en China serán enviados por ePacket o EMS dependiendo del peso y tamaño del producto. Los paquetes enviados desde nuestro almacén de EE. UU. Se envían a través de USPS.
¿Envían a todo el mundo?
Sí. Ofrecemos envío gratuito a más de 200 países de todo el mundo. Sin embargo, hay algunos lugares a los que no podemos enviar. Si se encuentra en uno de esos países, nos pondremos en contacto con usted.
¿Y la aduana?
No somos responsables de ninguna tarifa personalizada una vez que se hayan enviado los artículos. Al comprar nuestros productos, usted acepta que se le envíen uno o más paquetes y que reciba tarifas personalizadas cuando lleguen a su país.
¿Cuánto tiempo se tarda en enviar?
El tiempo de envío varía según la ubicación. Estas son nuestras estimaciones:
Ubicación |
*Tiempo estimado de envío |
Estados Unidos |
10-30 Días hábiles |
Canadá, Europa |
10-30 Días hábiles |
Australia, Nueva Zelanda |
10-30 Días hábiles |
América Central y del Sur |
15-30 Días hábiles |
Asia |
10-20 Días hábiles |
África |
15-45 Días hábiles |
*Esto no incluye nuestro tiempo de procesamiento de 2 a 5 días.
¿Proporcionan información de seguimiento?
Sí, recibirá un correo electrónico una vez que se envíe su pedido que contiene su información de seguimiento. Si no ha recibido información de seguimiento dentro de los 5 días, contáctenos.
Mi seguimiento dice "no hay información disponible en este momento".
Para algunas compañías navieras, la información de seguimiento demora de 2 a 5 días hábiles en actualizarse en el sistema. Si su pedido se realizó hace más de 5 días hábiles y aún no hay información sobre su número de seguimiento, contáctenos.
¿Se enviarán mis artículos en un paquete?
Por razones logísticas, los artículos en la misma compra a veces se enviarán en paquetes separados, incluso si ha especificado el envío combinado.
Si tiene alguna otra pregunta, contáctenos y haremos todo lo posible para ayudarlo.
Devoluciones
Cancelación de pedido
Todos los pedidos pueden cancelarse hasta que se envíen. Si su pedido ha sido pagado y necesita hacer un cambio o cancelar un pedido, debe comunicarse con nosotros dentro de las 12 horas. Una vez que el proceso de empaque y envío ha comenzado, ya no se puede cancelar.
Reembolsos
Su satisfacción es nuestra prioridad número 1. Por lo tanto, puede solicitar un reembolso o reenvío de productos pedidos si:
- Si lo hiciste no recibir el producto dentro del tiempo garantizado (45 días sin incluir el procesamiento de 2 a 5 días), puede solicitar un reembolso o un reenvío.
- Si recibió el artículo incorrecto, puede solicitar un reembolso o un reenvío.
- Si no desea el producto que recibió, puede solicitar un reembolso, pero debe devolver el artículo a su cargo y el artículo no debe utilizarse.
Hacemos no emitir el reembolso si:
- Su pedido no llegó debido a factores bajo su control (es decir, proporcionar la dirección de envío incorrecta)
- Su pedido no llegó debido a circunstancias excepcionales fuera del control de GRACCETO Online Store (es decir, no autorizado por la aduana, retrasado por un desastre natural).
- Otras circunstancias excepcionales fuera del control de https://gracceto.com
*Puede enviar solicitudes de reembolso dentro de los 15 días posteriores a la expiración del período garantizado de entrega (45 días). Puede hacerlo enviando un mensaje al Contáctanos página
Si se le aprueba un reembolso, su reembolso se procesará y se aplicará automáticamente un crédito a su tarjeta de crédito o método de pago original, dentro de los 14 días.
Intercambios
Si por alguna razón desea cambiar su producto, tal vez por un tamaño diferente en la ropa. Debe comunicarse con nosotros primero y lo guiaremos a través de los pasos.
No nos envíe su compra a menos que lo autoricemos a hacerlo.
Pagos
Los métodos de pago incluyen PayPal y tarjetas de crédito.
PayPal es una forma más segura y fácil de enviar y recibir dinero en línea. Cuando seleccione PayPal como método de pago, se le vinculará al sitio de PayPal donde puede realizar el pago.
PayPal se puede utilizar para comprar artículos con tarjeta de crédito (Visa, MasterCard, Discover y American Express), tarjeta de débito o cheque electrónico (es decir, utilizando su cuenta bancaria habitual).
1) Después de ver sus artículos en la página de su carrito de compras, puede hacer clic y pagar con PayPal. Luego saldrá de nuestro sitio e ingresará al sitio web de PayPal.
2) Puede iniciar sesión en su cuenta de PayPal o puede crear una nueva si no tiene una.
3) Puede usar PayPal como desee de acuerdo con las instrucciones en pantalla.
Por lo general, el cheque electrónico de PayPal tardará de 3 a 5 días hábiles en ser confirmado por PayPal.
Las razones por las que le sugerimos que utilice PayPal:
El pago es rastreable. Al usar su cuenta de PayPal, puede rastrear el estado de su pago.
Cuando realiza el pago de su pedido, no necesita usar su tarjeta de crédito en línea (puede transferir directamente desde su cuenta bancaria).
Cuando utiliza su tarjeta de crédito a través de PayPal, nadie verá su número de tarjeta de crédito, lo que minimizará el riesgo de uso no autorizado.
These have been great for a number of projects in addition to having it hold my phone. I use a case on my phone and wireless charging. I used the Qi plate and, while I can get my phone to stay on it, I wouldn't say it would hold on the road though. If you are using a case and Qi like mine, you many not want to use it in your car. It works great if it's not being moved. Excellent 3M adhesive on the back of the magnets is greatly appreciated as cheap adhesive makes these things worthless. The stickiness of the metal plates is good enough to hold up a 7" Raspberry Pi touchscreen. Will buy more of these for more fun uses like that.
I'm absolutely in love! Thank you! Love this product. It’s so simple - stays on the dash nicely. The metal plate on your phone is thin. The fact that the magnet isn’t on the phone itself I feel is better for the phone. If you have a phone cover - you don’t even have to stick it to the phone. Rather just insert it between your phone and cover. The magnet is very strong and should hold.
I searched for a cost effective good product and received just that. The holder has powerful magnets holding my phone using a thick cell phone case. I was amazed how well it holds my phone. I am purchasing more as gifts. I know my family and friends will enjoy and use it.
I was not sure how well these were going to work, but they turned out to be amazing. I placed one on the dash of my 2020 Silverado, right underneath the climate control knob and it looks as if it was part of the dash and not an add-on. It hold my iPhone 11 Pro and my wife’s iPhone 8+ without any issues and the best part is that the phones look as if they are also part of the dash. The phones simply blend into the car and since the car has Car Play, I don’t ever need to hold or look at my phone at all during my drives. I ordered one more set for my parents. Very happy with my purchase.
These things are amazing! My job consists of driving a fuel truck and also a van when I’m doing servicE (both of which are bumpy rides) and these hold my phone no matter what. I ordered extra for my other trucks.
I really love this magnetic phone mount. I bought 1 pack for my husband and I to use on each of our cars (1 pack comes with 2 of the larger magnets that would stay in your car on the air vent and 4 of the slim magnets that would stick to your phone). I have been looking for a phone holder that does not stick to the dash and is not a huge bulky holder that is an eye sore and gets in the way when you install it. My husband and I both have Galaxy Note 8's and we haven't had any problems with the magnet strength. The phone stays in place when its placed vertically or horizontally. We really love the ease of just touching the phone to the magnet when we want the phone held and the ease of grabbing it off the magnet when I need to. As for the magnet piece that can stick on your phone, we just placed the magnet between the back of our phone and our phone case, we did not stick it to the phone, our phone case is tight enough that the magnet stays put and doesn't move at all. Works perfectly.
Car Phone Holder arrived in time, recommend. It holds my iPhone 6s+ great ... the magnet looks stylish and neat.
Strong magnets, holds my phone nicely. I like being able to have my phone on the dash in hands reach so I can follow the gps.
I bought this for my iPhone XR it’s awesome works perfect. Just what I need it.
looks damn cool!! LOVE IT! thanks to store! I have this stuck on top of my dash and use it to hold my radar detector whenever I need it...hold it firm, strong magnetic hold... adhesive for the magnet is strong... but the adhesive for the plate to use behind items isnt that good... looks good
High quality product. Holder is great and arrived in time!
Very sleek looking and the magnet is strong. I'd recommend this to anyone. I placed one in my car and haven't had an issues with it sliding or moving . I'd recommend this to anyone.
The magnet could have been a little stronger.
matches the picture in full. i'm pleased. This magnet is awesome! I stuck one to the back of my 15.6" touch screen display and now I can suspend it at head level to look up information while I'm working next to a whiteboard.
The first car holder was bought by my husband. I hate that it takes too much space. It doesn't look bad when it's not used. This product is much better, simple and beautiful. It doesn't take up space. It looks like a small decoration. Magnetic adsorption is great.
So cool! Allows you to strategically place you phone in the car as other vital equipment is located.
I love how small and almost unnoticable this mount is. It has strong magnets. The mount does move in all directions, making it possible for me to place it on my center dash while still being able to rotate it slightly toward me for a great view of the screen. The adhesive seems to be great. I live in a very hot place and it hasn't melted off so that's cool!
Adhesive isn't the strongest I've seen, but fairly strong. Solid metal construction is top notch though. Way better than any of the plastic ones that always break eventually.
Magnet is strong and love the concept but didn’t stick as well as I would have liked. Ended up using super glue and now it works great
I like it because it’s a great product
Works really good no problems
Even if it's not the cheapest Magnetic Car Phone Holder online, I recommend buying anyway. The quality is astonishing!
I really liked the Magnetic Holder, very nice quality and fast delivery
quick delivery, excellent quality, best seller I worked with!
Great product. I like that the base is slim which gives you more flexibility of where to put it on your dash as it needs a flat surface. I wished they would make the metal plate that adheres to your phone in silver instead of black.
no problems in use, just like i wanted
Bought on sale, never regretted the purchase
Because these are long and narrow, they work awesome to stick to the side of your computer monitor. Now I can mount my phone for zoom calls while working at my computer. I put both mounts so that I could easily adjust the height of my phone. So far adhesive seems to hold up well.
Sticks any where you want good products
Thank you soo much!! Quality really good! I'll give this store 5 stars.
Thanks! Because these are long and narrow, they work awesome to stick to the side of your computer monitor. Now I can mount my phone for zoom calls while working at my computer.
bought by a friend's reccommendation, it's just like i expected!
The magnetic force is super strong, and the mobile phone is very stable in the car. Wearing a Bluetooth headset, you no longer have to worry about the instability of driving and calling the mobile phone. Put it on my Accord car. It is beautiful, practical, easy to operate, cheap and reasonable. It has a wide range of uses, ready to buy again, put another on the toilet wall, awesome
this store asks the lowest price for magnetic car phone holder in the universe. had a fun time talking to the seller
The only issue I have with this mount is the design
So far so good...
This mount holds my iPhone XS max up on my dash no problem, no sliding down when I drive, and it’s small, it won’t interfere with my vision, and it’s very safe to use during driving.