Envíos
Estamos orgullosos de ofrecer servicios de envío internacional que actualmente operan en más de 200 países e islas en todo el mundo. Nada significa más para nosotros que brindar a nuestros clientes un gran valor y servicio. Continuaremos creciendo para satisfacer las necesidades de todos nuestros clientes, brindando un servicio más allá de todas las expectativas en cualquier parte del mundo.
¿Cómo se envían los paquetes?
Los paquetes de nuestro almacén en China serán enviados por ePacket o EMS dependiendo del peso y tamaño del producto. Los paquetes enviados desde nuestro almacén de EE. UU. Se envían a través de USPS.
¿Envían a todo el mundo?
Sí. Ofrecemos envío gratuito a más de 200 países de todo el mundo. Sin embargo, hay algunos lugares a los que no podemos enviar. Si se encuentra en uno de esos países, nos pondremos en contacto con usted.
¿Y la aduana?
No somos responsables de ninguna tarifa personalizada una vez que se hayan enviado los artículos. Al comprar nuestros productos, usted acepta que se le envíen uno o más paquetes y que reciba tarifas personalizadas cuando lleguen a su país.
¿Cuánto tiempo se tarda en enviar?
El tiempo de envío varía según la ubicación. Estas son nuestras estimaciones:
Ubicación |
*Tiempo estimado de envío |
Estados Unidos |
10-30 Días hábiles |
Canadá, Europa |
10-30 Días hábiles |
Australia, Nueva Zelanda |
10-30 Días hábiles |
América Central y del Sur |
15-30 Días hábiles |
Asia |
10-20 Días hábiles |
África |
15-45 Días hábiles |
*Esto no incluye nuestro tiempo de procesamiento de 2 a 5 días.
¿Proporcionan información de seguimiento?
Sí, recibirá un correo electrónico una vez que se envíe su pedido que contiene su información de seguimiento. Si no ha recibido información de seguimiento dentro de los 5 días, contáctenos.
Mi seguimiento dice "no hay información disponible en este momento".
Para algunas compañías navieras, la información de seguimiento demora de 2 a 5 días hábiles en actualizarse en el sistema. Si su pedido se realizó hace más de 5 días hábiles y aún no hay información sobre su número de seguimiento, contáctenos.
¿Se enviarán mis artículos en un paquete?
Por razones logísticas, los artículos en la misma compra a veces se enviarán en paquetes separados, incluso si ha especificado el envío combinado.
Si tiene alguna otra pregunta, contáctenos y haremos todo lo posible para ayudarlo.
Devoluciones
Cancelación de pedido
Todos los pedidos pueden cancelarse hasta que se envíen. Si su pedido ha sido pagado y necesita hacer un cambio o cancelar un pedido, debe comunicarse con nosotros dentro de las 12 horas. Una vez que el proceso de empaque y envío ha comenzado, ya no se puede cancelar.
Reembolsos
Su satisfacción es nuestra prioridad número 1. Por lo tanto, puede solicitar un reembolso o reenvío de productos pedidos si:
- Si lo hiciste no recibir el producto dentro del tiempo garantizado (45 días sin incluir el procesamiento de 2 a 5 días), puede solicitar un reembolso o un reenvío.
- Si recibió el artículo incorrecto, puede solicitar un reembolso o un reenvío.
- Si no desea el producto que recibió, puede solicitar un reembolso, pero debe devolver el artículo a su cargo y el artículo no debe utilizarse.
Hacemos no emitir el reembolso si:
- Su pedido no llegó debido a factores bajo su control (es decir, proporcionar la dirección de envío incorrecta)
- Su pedido no llegó debido a circunstancias excepcionales fuera del control de GRACCETO Online Store (es decir, no autorizado por la aduana, retrasado por un desastre natural).
- Otras circunstancias excepcionales fuera del control de https://gracceto.com
*Puede enviar solicitudes de reembolso dentro de los 15 días posteriores a la expiración del período garantizado de entrega (45 días). Puede hacerlo enviando un mensaje al Contáctanos página
Si se le aprueba un reembolso, su reembolso se procesará y se aplicará automáticamente un crédito a su tarjeta de crédito o método de pago original, dentro de los 14 días.
Intercambios
Si por alguna razón desea cambiar su producto, tal vez por un tamaño diferente en la ropa. Debe comunicarse con nosotros primero y lo guiaremos a través de los pasos.
No nos envíe su compra a menos que lo autoricemos a hacerlo.
Pagos
Los métodos de pago incluyen PayPal y tarjetas de crédito.
PayPal es una forma más segura y fácil de enviar y recibir dinero en línea. Cuando seleccione PayPal como método de pago, se le vinculará al sitio de PayPal donde puede realizar el pago.
PayPal se puede utilizar para comprar artículos con tarjeta de crédito (Visa, MasterCard, Discover y American Express), tarjeta de débito o cheque electrónico (es decir, utilizando su cuenta bancaria habitual).
1) Después de ver sus artículos en la página de su carrito de compras, puede hacer clic y pagar con PayPal. Luego saldrá de nuestro sitio e ingresará al sitio web de PayPal.
2) Puede iniciar sesión en su cuenta de PayPal o puede crear una nueva si no tiene una.
3) Puede usar PayPal como desee de acuerdo con las instrucciones en pantalla.
Por lo general, el cheque electrónico de PayPal tardará de 3 a 5 días hábiles en ser confirmado por PayPal.
Las razones por las que le sugerimos que utilice PayPal:
El pago es rastreable. Al usar su cuenta de PayPal, puede rastrear el estado de su pago.
Cuando realiza el pago de su pedido, no necesita usar su tarjeta de crédito en línea (puede transferir directamente desde su cuenta bancaria).
Cuando utiliza su tarjeta de crédito a través de PayPal, nadie verá su número de tarjeta de crédito, lo que minimizará el riesgo de uso no autorizado.
I like how it makes the page glow instead of having a hanging light above your book which is more noticeable in a room you wish to keep dark where others might be sleeping. A couple of things I was curious about... First, off I thought I might be able to place the panel behind the page I was reading so that it would glow thru essentially, but that did not work the best. You really need to place the panel ON TOP of the page you’re reading. But the good thing is you really don’t need to flip the panel from left to the right page, I found that keeping the panel on the right side it would still provide sufficient lighting to the left side. So you don’t have to move the panel as much. And for larger books, the panel may not cover the entire page but the lighting fans out so it will adequately illuminate the entire page so I found the size of the panel to be just fine. I really like this light :)
This is a fantastic light wedge all the little features add up a well thought out useful product for reading paperback books in low light or in bed. I sustained a neck injury in a car accident and could no longer read in bed at night. This light wedge enabled me is to sit in bed In the proper position for my neck. It's rechargeable ( I still added batteries); has a clip you more to the top of the light bar to stabilize the light on the book, has several levels of light to chose from, and a hand/ thumb holding area at the bottom of the device. It takes a little learning curve to get used to turning the pages and moving the light wedge. I hope they make a larger model for books bigger than a paperback.
I used this during evening services in Christian Orthodox Lent when everything is dark except for a few candles near the icons at the front. It seemed to compare in output to the several Kindles I saw near me. I love how the whole page is lit rather than having to adjust a clip-on. Much less distracting to others than a standard book light. Also, easier to handle when turning pages than unclipping a book light. (I've dropped many a book light.)
My favorite book light! Three brightness settings, easy to hold with a thumb grip. Very neat that it comes in its own soft bag - I keep the charging cable in their as well as the light so my cats won't step on it during the day. It I a smaller light, which I knew based on product dimensions, but I read a large paperback edition of War and Peace and the book light definitely illuminates enough for large books. The clip that attaches to the top helps make it more hands-free if needed.
The light is good. One can adjust it to be very bright or low light. The magnifying is minimal when holding the device near the page, or great when holding it farther above the print. The only negative is that one must hold the magnifier. Holding the book, magazine or newspaper with one hand and the magnifier with the other makes ones' hand, arm and even shoulder tired. But I can think of no way to remedy this. I read sitting in an easy chair or in bed. If sitting at a table perhaps one could prop the magnifier above the page, but sitting at a table is not a comfortable, restful place to relax and read. All considerations, the device is wonderful!
I love this thing. Works great, bright light, holds a charge good long time, the choice of brightness settings is pretty nice, as is the little sleeve/bag it comes with. Fits mass-market paperbacks just about perfectly, my only complaint is that I can't find a bigger version for my bigger books. I can still use this one on them, but not nearly as comfortable. Apart from that, great purchase.
Perfect! Gives off a LITTLE bit of a glow around the edges, but otherwise, it's perfectly convenient and doesn't keep my fiancee up at all. It's easy to use, too.
I had one of those reading light that fliped up like a lamp and used the button batteries. Well, that was a pain to get the page illuminated correctly and to install the batteries when they went dead. But this one illuminates the pages uniformly and you don't have to worry about changing the batteries because you can charge it with its micro USB socket.
I just got my order, have it between my paperback book, and love it! Plus only three AAA batteries! They also threw in a cloth case for free!
I like it. You can adjust the light level; it lasts a long time before needing to charge it. It took a little getting used to as far as moving it from page to page, but I like it better than any I've used.
I got this for my husband who likes to read if he wakes up in the night, but doesn't want to turn on the light and disturb me. He uses it often and is very pleased with it.
This perfectly met the needs of my husband who prefers to hold a book rather than a e-book!
Nice size, works great. I take it in my purse everywhere and need to get a second to keep by my bedside.
I absolutely love this light. So glad I bought it. Definitely better than those clip-on lights!
Perfect replacement for my old one that got scratched up with use. This one is better and provides choices.
Excellent! Arrived on time as promised. Better than the book light it replaced. Recommend it to everyone. Don't wait, get one now!
Very cool gadget for the night reading. Light is quite strong, but it doesn`t blind my eyes. Very convenient to use! Highly recommend!
The item works perfectly, but the plastic is really scratched
I`m this fan of reading, it`s a gadget for me! I love this device, now I can read lying in bed and not spoil my eyes!
I thought the panel would be bigger, but I’m happy it’s on the smaller side and handy. I had to insert batteries. Works perfectly!
The parcel came well packed and in perfect condition. Thank you. It`s a gift for my sister, she loves reading!
Plastic screen, odorless, batteries need to be bought separately. Convenient for reading. I`m fully satisfied with this purchase!
Great for reading at night - even if the hubby doesn't love the extra light in the room :) 3 brightness settings are nice.
Good illumination. Delivery was fast. Thank you!
Spectacular! It's going super good!!! I'm delighted!
A good lamp, comfortable and bright. Everything corresponds to the description
Reader arrived ahead of time. Quality is excellent!
Adore this led reader. Thanks to the store!
it can be very useful for people who likes evening and night reading. You can take it and read everywhere, even during a trip on communication like train or bus. It don't fit to every size of books, but it's not a big problem.
This is lightweight and easy to handle. You will have to hold it in one hand, but for something being read on a table or desk, it's perfect. We bought it for my mom to use when she's working at her desk. The lights are bright and easy to dim. I like that it's not made of flimsy material. I thought the email from the manufacturer was a nice touch. It is smaller than I originally thought, but I don't think I read it carefully enough.
This is really good for reading when it is dark. The packing wasn't good, so there is a little scratch but I really like it! Thanks :)
It arrived in good condition, I was hoping it would be a little bigger by the image, but its size is fine and enough to illuminate the whole sheet. Its light is powerful, so it will be perfect for reading at night. It arrived quickly. Recommended.
Received. Thank You Very Much. Beautiful and not expensive .
Good product, a little small for the size of books I read, but perfectly functional
Need to buy 3 AAA batteries. The frame is made of plastic, not glass, illuminates the page well, but does not increase. Those who read at night, without interfering with others-the very thing.
Shines well, the idea is cool, very nice to read in the dark.
It looks great! Delighted to finally be able to use this LED plate, works perfectly