Envíos
Estamos orgullosos de ofrecer servicios de envío internacional que actualmente operan en más de 200 países e islas en todo el mundo. Nada significa más para nosotros que brindar a nuestros clientes un gran valor y servicio. Continuaremos creciendo para satisfacer las necesidades de todos nuestros clientes, brindando un servicio más allá de todas las expectativas en cualquier parte del mundo.
¿Cómo se envían los paquetes?
Los paquetes de nuestro almacén en China serán enviados por ePacket o EMS dependiendo del peso y tamaño del producto. Los paquetes enviados desde nuestro almacén de EE. UU. Se envían a través de USPS.
¿Envían a todo el mundo?
Sí. Ofrecemos envío gratuito a más de 200 países de todo el mundo. Sin embargo, hay algunos lugares a los que no podemos enviar. Si se encuentra en uno de esos países, nos pondremos en contacto con usted.
¿Y la aduana?
No somos responsables de ninguna tarifa personalizada una vez que se hayan enviado los artículos. Al comprar nuestros productos, usted acepta que se le envíen uno o más paquetes y que reciba tarifas personalizadas cuando lleguen a su país.
¿Cuánto tiempo se tarda en enviar?
El tiempo de envío varía según la ubicación. Estas son nuestras estimaciones:
Ubicación |
*Tiempo estimado de envío |
Estados Unidos |
10-30 Días hábiles |
Canadá, Europa |
10-30 Días hábiles |
Australia, Nueva Zelanda |
10-30 Días hábiles |
América Central y del Sur |
15-30 Días hábiles |
Asia |
10-20 Días hábiles |
África |
15-45 Días hábiles |
*Esto no incluye nuestro tiempo de procesamiento de 2 a 5 días.
¿Proporcionan información de seguimiento?
Sí, recibirá un correo electrónico una vez que se envíe su pedido que contiene su información de seguimiento. Si no ha recibido información de seguimiento dentro de los 5 días, contáctenos.
Mi seguimiento dice "no hay información disponible en este momento".
Para algunas compañías navieras, la información de seguimiento demora de 2 a 5 días hábiles en actualizarse en el sistema. Si su pedido se realizó hace más de 5 días hábiles y aún no hay información sobre su número de seguimiento, contáctenos.
¿Se enviarán mis artículos en un paquete?
Por razones logísticas, los artículos en la misma compra a veces se enviarán en paquetes separados, incluso si ha especificado el envío combinado.
Si tiene alguna otra pregunta, contáctenos y haremos todo lo posible para ayudarlo.
Devoluciones
Cancelación de pedido
Todos los pedidos pueden cancelarse hasta que se envíen. Si su pedido ha sido pagado y necesita hacer un cambio o cancelar un pedido, debe comunicarse con nosotros dentro de las 12 horas. Una vez que el proceso de empaque y envío ha comenzado, ya no se puede cancelar.
Reembolsos
Su satisfacción es nuestra prioridad número 1. Por lo tanto, puede solicitar un reembolso o reenvío de productos pedidos si:
- Si lo hiciste no recibir el producto dentro del tiempo garantizado (45 días sin incluir el procesamiento de 2 a 5 días), puede solicitar un reembolso o un reenvío.
- Si recibió el artículo incorrecto, puede solicitar un reembolso o un reenvío.
- Si no desea el producto que recibió, puede solicitar un reembolso, pero debe devolver el artículo a su cargo y el artículo no debe utilizarse.
Hacemos no emitir el reembolso si:
- Su pedido no llegó debido a factores bajo su control (es decir, proporcionar la dirección de envío incorrecta)
- Su pedido no llegó debido a circunstancias excepcionales fuera del control de GRACCETO Online Store (es decir, no autorizado por la aduana, retrasado por un desastre natural).
- Otras circunstancias excepcionales fuera del control de https://gracceto.com
*Puede enviar solicitudes de reembolso dentro de los 15 días posteriores a la expiración del período garantizado de entrega (45 días). Puede hacerlo enviando un mensaje al Contáctanos página
Si se le aprueba un reembolso, su reembolso se procesará y se aplicará automáticamente un crédito a su tarjeta de crédito o método de pago original, dentro de los 14 días.
Intercambios
Si por alguna razón desea cambiar su producto, tal vez por un tamaño diferente en la ropa. Debe comunicarse con nosotros primero y lo guiaremos a través de los pasos.
No nos envíe su compra a menos que lo autoricemos a hacerlo.
Pagos
Los métodos de pago incluyen PayPal y tarjetas de crédito.
PayPal es una forma más segura y fácil de enviar y recibir dinero en línea. Cuando seleccione PayPal como método de pago, se le vinculará al sitio de PayPal donde puede realizar el pago.
PayPal se puede utilizar para comprar artículos con tarjeta de crédito (Visa, MasterCard, Discover y American Express), tarjeta de débito o cheque electrónico (es decir, utilizando su cuenta bancaria habitual).
1) Después de ver sus artículos en la página de su carrito de compras, puede hacer clic y pagar con PayPal. Luego saldrá de nuestro sitio e ingresará al sitio web de PayPal.
2) Puede iniciar sesión en su cuenta de PayPal o puede crear una nueva si no tiene una.
3) Puede usar PayPal como desee de acuerdo con las instrucciones en pantalla.
Por lo general, el cheque electrónico de PayPal tardará de 3 a 5 días hábiles en ser confirmado por PayPal.
Las razones por las que le sugerimos que utilice PayPal:
El pago es rastreable. Al usar su cuenta de PayPal, puede rastrear el estado de su pago.
Cuando realiza el pago de su pedido, no necesita usar su tarjeta de crédito en línea (puede transferir directamente desde su cuenta bancaria).
Cuando utiliza su tarjeta de crédito a través de PayPal, nadie verá su número de tarjeta de crédito, lo que minimizará el riesgo de uso no autorizado.
I wanted to get a few extra inches of heigh when going back to my hometown after a few years. And these heel cushions were lifesavers. I wore them for several weeks and never had any skin irritation. They gave me pretty good cushioning, although at the beginning I was a bit worried if it's possible to wear them a full day, especially if I'm out with friends moving from one place to the other. It did give me a boost of confidence, especially when meeting my old crash))
Was very surprised by these cushions-socks. I read a couple of reviews about them being tight, not sure what they're talking about cuz these stretch enough to where u can put both feet in 1! They are soft and not tight at all. The other thing I liked was the holes in the heel area, it really adds ventilation which is super important if you don't want your feet to sweat like crazy!
These gel insoles was unbelievable. At first, I thought the item was not going to fit my foot but this gel really stretches and fits comfortably. I bought this to have a bit of extra height for special occasions, and so far it worked well. I usually wear them with flats or sport shoes, and my feet do not get any tired or uncomfortable. Easy to wash, which is very important to me, I have high hygiene standards!
Bought these for my son who had a pair of shoes that were a little large in the heel area, and he also wanted to try those height incremental insoles. We tried the stick on fillers, but these heel protectors actually worked better for him. They worked perfectly for that purpose.
The heel socks are great, it is a bit sticky, (yes, as others have noted here) -- but a bit of powder can help this issue. This is an excellent set otherwise, very supportive of one's feet when worn. I don't feel any discomfort even if I wear it for a full day.
These are quite nice. They are easy to get on, although at first look, I thought I wouldn't be able to do so, but they are very pliable and are not too tight around your ankle area, so can probably be worn all day (I have not tried that).
The product did what it needed to do which was to raise my heal as recommended by my orthopeadic practitioner for an achilles tendon condition. It was comfortable and provided relief from the discomfort of walking.
Used for my kid who needed half an inch to ensure he could go on a ride. And yes, he was safe and tall enough already, but since he was the exact right minimum height, I didn't want to deal with the nitpicking at the ride entrance. The insole seemed comfortable for a lot of walking, but we only used it for the largest ride that he was tall enough for without them. He was very pleased with his heigh increased and was asking to keep the socks for the entire day. I let him wear these cushions from time to time on special occasions, don't see andy inconvenience for him.
It really works. There is an immediate elevation when I wear these insoles ( i would rather call them socks). It is soft and provides nice amortization, which is good if you have shoes with thin sole. Can absolutely recommend them.
buying for the third time, love the way they make me appear taller and so comfortable plus invisible, I have used mine time and time again and only now they are showing a bit of wear and tear. good value for money! recommend you try these!
These are pretty amazing. The cup-fit of the heel kept my foot in place and the arch support fit in my natural rise
They are awesome, provide lots of support for my back and my pronation issues. I've used this in both athletic shoes and dress shoes!
I have been using it for more than two weeks and I can feel the difference clearly. It's soft and adds some inches to my height instantly!
I'm 5'11.2⁄3" in the morning and ~5'11" (± 0.2") in the night. So I'm not exactly tall, but I'm not short either. However, coming to the US (back home I was taller than 80-90% of men, so almost always seen as tall), I noticed that the implication/implicit speech/underlying notion is that 6' and above is tall, anything under is short. It's like a hard line created when in reality it's a spectrum. Somebody somewhere mentioned shoe lifts and I have no background on what those are or may look like and then I googled it, viewed some images, saw one similar to this product, found it not too expensive, and thought "Hey! I can see what's so special about being 6' wearing this! Why not!?". So I bought the smallest one there is (1 inch), used it for one day, and: It's so awkward walking on it, it reminds me of when I was a little kid walking in my mom's heels. But I'm sure that with practice, my gait would look more natural! Also, I have palmoplantar hyperhydrosis and so having this on makes it sooo slippery (my palms literally just started sweating right now remembering and writing about this!), and therefore that may be the reason why it painful to the heel. Speaking of pain/comfort, don't wear this with lower/tighter shoes as I did, it's gonna hurt your instep, especially if you've got a larger instep. In addition, I don't feel like my height looks any different at all with this on although I do know for sure that it must've increased my height by at least 0.75", but it doesn't look like it at all (So I guess I can pass for a 6' man hahaha?)! As for the way this thing looks with socks on, it looks natural with higher arches, but probably not so with flat feet, so it depends on you, though keep in mind that I bought the smallest size there was, I'm sure it wouldn't look natural at all if I'd went a size or two up. Overall, a very interesting experiment. Was it worth buying? For experimentation's sake, yes. But am I going to be using this (again/a second time)? I don't think so.
I only wear one but it helped a lot with my gait. since my hips are slanted, this helped straighten them out a tad bit. They were comfortable for allotrope bit however if you wear them too long or they have bunched up they pinch, your heel feels bruised but I could just be a heavy walker.
Just what I needed. My heel has to be high because of achilles tendonitis and I do not want to wear heels. These fit perfectly in my sneakers.
Decently comfortable for a peice of plastic in silicone. Need shoes with a higher shaft to wear. No super low tops
They lift you up as state and increase your height but more importantly they a like walking on clouds. Extremely comfortable. So much so I ordered two more pair. One person found this helpful
I have one leg too short by 1/2 inch from a motorcycle screw up ---but bought this item and put on one foot ...now i am very happy and is helping with back problems
I wear lifts in my flat shoes not because I'm short, but because a bit of lift releases the tension on that tendon and calms my heel spurs. These work great. I've been wearing them everyday in my sneakers for 2 months.
I ordered these for my wedding next month. I'm 6' tall but my fiancee is 5'10" and she'll be wearing heels, so I got these to wear in the wedding pictures. They're very comfortable, very well made and they really do work!
Okay these are pretty great. They are very comfortable and they make me about 3/4 of an inch taller!
I got the soles delivered smoothly. I appreciate it. These are cooler than expected!
Not expensive. Durable, cleanable, comfortable. Instant height increase!
I'm 6"- 5" and broke my right leg above the ankle, After two operations, my leg was about 3/4" shorter then the left. These socks work out just fine and I can use both for my right foot.
I brought this to help with my posture as apparently my right leg is shorter than my left! It works fine
These inserts are pretty basic but are very comfortable and feel natural after a few seconds. I used these in my tux shoes for my wedding as my wife wore tremendous heals to keep the height differential, and had no issues
These insoles are simply great!! They're super comfortable and have lasted me over 2 years now. They do move around a little as you take off your shoes but it's never happened so much that it annoyed me. It only happens once in a while for me. Still deserve 5 stars from me. Buy them with confidence!
These are super comfortable...and not only do they add a bit of height, but they also help posture.
Very comfortable can work out and jog with them
I use these actually for ankle support when I am on my Onewheel but they do make me look much taller I don’t mention I’m wearing these but people do you think I’m 6’5 so keep it DL
This item is good for flat feet more than a bit more height. It increases less height than other more traditional products. I reduced the rating because is prone to cause athlete's foot and odor if you sweat at work. Not breathable. A workaround for this is to wear socks first, then wear this product in top of socks, then add extra socks in top of this product. 4 socks in total. This trick also gives better support while walking.
Very comfy especially if you have heel issues like spurs. The cushioning is exceptional.
Needed them for one event and they worked exactly as needed. The price was right and they fit in my shoes with no problem.
Excellent. makes solid shoes very comfortable
Has it's Pros and Cons. The Pros are: Slips on very easy Gives me the added height that I needed for my left leg Very comfortable to wear. I wore it around the house with my sock over it. Stays in place It took a few hours to get use to actually walking without a limp because my legs were now even. And the Cons: Even though it is not super tight on my foot it was just barely too tight and it caused my lower foot to swell up. It really does not feel tight at all when wearing it but that slightly snug fit made my foot swell. I will keep wearing it because it really does straighten me out and causes less pain in my hip and lower back.