Envíos
Estamos orgullosos de ofrecer servicios de envío internacional que actualmente operan en más de 200 países e islas en todo el mundo. Nada significa más para nosotros que brindar a nuestros clientes un gran valor y servicio. Continuaremos creciendo para satisfacer las necesidades de todos nuestros clientes, brindando un servicio más allá de todas las expectativas en cualquier parte del mundo.
¿Cómo se envían los paquetes?
Los paquetes de nuestro almacén en China serán enviados por ePacket o EMS dependiendo del peso y tamaño del producto. Los paquetes enviados desde nuestro almacén de EE. UU. Se envían a través de USPS.
¿Envían a todo el mundo?
Sí. Ofrecemos envío gratuito a más de 200 países de todo el mundo. Sin embargo, hay algunos lugares a los que no podemos enviar. Si se encuentra en uno de esos países, nos pondremos en contacto con usted.
¿Y la aduana?
No somos responsables de ninguna tarifa personalizada una vez que se hayan enviado los artículos. Al comprar nuestros productos, usted acepta que se le envíen uno o más paquetes y que reciba tarifas personalizadas cuando lleguen a su país.
¿Cuánto tiempo se tarda en enviar?
El tiempo de envío varía según la ubicación. Estas son nuestras estimaciones:
Ubicación |
*Tiempo estimado de envío |
Estados Unidos |
10-30 Días hábiles |
Canadá, Europa |
10-30 Días hábiles |
Australia, Nueva Zelanda |
10-30 Días hábiles |
América Central y del Sur |
15-30 Días hábiles |
Asia |
10-20 Días hábiles |
África |
15-45 Días hábiles |
*Esto no incluye nuestro tiempo de procesamiento de 2 a 5 días.
¿Proporcionan información de seguimiento?
Sí, recibirá un correo electrónico una vez que se envíe su pedido que contiene su información de seguimiento. Si no ha recibido información de seguimiento dentro de los 5 días, contáctenos.
Mi seguimiento dice "no hay información disponible en este momento".
Para algunas compañías navieras, la información de seguimiento demora de 2 a 5 días hábiles en actualizarse en el sistema. Si su pedido se realizó hace más de 5 días hábiles y aún no hay información sobre su número de seguimiento, contáctenos.
¿Se enviarán mis artículos en un paquete?
Por razones logísticas, los artículos en la misma compra a veces se enviarán en paquetes separados, incluso si ha especificado el envío combinado.
Si tiene alguna otra pregunta, contáctenos y haremos todo lo posible para ayudarlo.
Devoluciones
Cancelación de pedido
Todos los pedidos pueden cancelarse hasta que se envíen. Si su pedido ha sido pagado y necesita hacer un cambio o cancelar un pedido, debe comunicarse con nosotros dentro de las 12 horas. Una vez que el proceso de empaque y envío ha comenzado, ya no se puede cancelar.
Reembolsos
Su satisfacción es nuestra prioridad número 1. Por lo tanto, puede solicitar un reembolso o reenvío de productos pedidos si:
- Si lo hiciste no recibir el producto dentro del tiempo garantizado (45 días sin incluir el procesamiento de 2 a 5 días), puede solicitar un reembolso o un reenvío.
- Si recibió el artículo incorrecto, puede solicitar un reembolso o un reenvío.
- Si no desea el producto que recibió, puede solicitar un reembolso, pero debe devolver el artículo a su cargo y el artículo no debe utilizarse.
Hacemos no emitir el reembolso si:
- Su pedido no llegó debido a factores bajo su control (es decir, proporcionar la dirección de envío incorrecta)
- Su pedido no llegó debido a circunstancias excepcionales fuera del control de GRACCETO Online Store (es decir, no autorizado por la aduana, retrasado por un desastre natural).
- Otras circunstancias excepcionales fuera del control de https://gracceto.com
*Puede enviar solicitudes de reembolso dentro de los 15 días posteriores a la expiración del período garantizado de entrega (45 días). Puede hacerlo enviando un mensaje al Contáctanos página
Si se le aprueba un reembolso, su reembolso se procesará y se aplicará automáticamente un crédito a su tarjeta de crédito o método de pago original, dentro de los 14 días.
Intercambios
Si por alguna razón desea cambiar su producto, tal vez por un tamaño diferente en la ropa. Debe comunicarse con nosotros primero y lo guiaremos a través de los pasos.
No nos envíe su compra a menos que lo autoricemos a hacerlo.
Pagos
Los métodos de pago incluyen PayPal y tarjetas de crédito.
PayPal es una forma más segura y fácil de enviar y recibir dinero en línea. Cuando seleccione PayPal como método de pago, se le vinculará al sitio de PayPal donde puede realizar el pago.
PayPal se puede utilizar para comprar artículos con tarjeta de crédito (Visa, MasterCard, Discover y American Express), tarjeta de débito o cheque electrónico (es decir, utilizando su cuenta bancaria habitual).
1) Después de ver sus artículos en la página de su carrito de compras, puede hacer clic y pagar con PayPal. Luego saldrá de nuestro sitio e ingresará al sitio web de PayPal.
2) Puede iniciar sesión en su cuenta de PayPal o puede crear una nueva si no tiene una.
3) Puede usar PayPal como desee de acuerdo con las instrucciones en pantalla.
Por lo general, el cheque electrónico de PayPal tardará de 3 a 5 días hábiles en ser confirmado por PayPal.
Las razones por las que le sugerimos que utilice PayPal:
El pago es rastreable. Al usar su cuenta de PayPal, puede rastrear el estado de su pago.
Cuando realiza el pago de su pedido, no necesita usar su tarjeta de crédito en línea (puede transferir directamente desde su cuenta bancaria).
Cuando utiliza su tarjeta de crédito a través de PayPal, nadie verá su número de tarjeta de crédito, lo que minimizará el riesgo de uso no autorizado.
For years, I would carry a large portable radio to the Volleyball Court on the beach. It was heavy and took up a lot of room. Last year, I switched to a small bluetooth speaker, but it didn't have the power I needed, and the battery crapped out after about two hours. THIS year, I bought this one, and had it cranked on high for over three hours. Great sound out of such a small package and it clips right to the bottom of the net or a beach umbrella. I couldn't be more pleased.
I did a lot of research before purchasing a new Bluetooth speaker, and based on reviews from multiple websites and YouTube videos, I landed on this one. I've only had it for a day, but so far I am impressed. The sound quality is clear and at full volume, it can be heard through the whole house. It gets LOUD. The bass is nice, especially for such a relatively small device. I will say, since the bass comes from both ends, you definitely get more coming through when you hang the speaker up or put it on its side. It has a nice weight to it, feels and looks very high quality. I also really wanted to find a speaker with responsive lights and this does not disappoint. So far, I'm really happy with my purchase! For the price, I couldn't be more pleased with the overall quality of this little device.
This speaker goes with me everywhere. It’s small enough to fit in my purse or backpack. The sound is exceptionally good for how small it is. The blue tooth connectivity is flawless. I love using it all the time, everyday and everywhere. It’s my new best little friend. And although I have three other blue tooth speakers It’s just so portable.
Wow. This speaker beyond exceeded my expectations, as far these reviews saying it has no bass, you guys must be hooked up to a different speaker cause this thing is BOOMING. As small as it is it gets plenty loud and the bass even has vibration to it, great product its just as good as my HK Onyx Mini if not better!
I went and compared 3 similar portable speakers with each other (same price of around $100 each): - Best quality sound of the 3 - Strongest/deepest bass (my table was shaking on max volume) - Very loud max volume
The speaker is excellent, came quickly and the main whole, 70 percent of the charge was, so tried at once. The radio does not play very much without a wire, but I connected and seems to have found a couple of stations, so great!! So far satisfied, thank the store for the fast shipment))
Sounds good and battery lasts long enough for me. Super portable, I can hook it to a belt loop and walk with it. Bass is acceptable considering it's low power consumption. Outdoors it's not great but inside it's great and a great shower speaker if you can find a place to hook it.
This little box is full of vibe. While not the most powerful, the quality of sound is good and will be a perfect addition to the patio, on the golf cart, at the beach, or in the boat. It is so small that it would fit in a pocket or purse.
I bought this speaker to have in my bathroom so I can listen to music, podcasts, and youtube videos while I take showers. It does the job perfectly. The sound is loud enough to fill the entire bathroom and the quality is surprisingly clear. It does not sound tinny and distorted even on the higher volumes.
Very nice and good quality
Product work and sound great with my iphone . My only disappointment lies on the fact that they Cannot be use through the usb while charging on a pc only through aux. cannot charge while in aux. constant unplugging and plugging the provided usb cables. (that itself cause premature wear on any device) my pc also connects to not one of them on Bluetooth and once I follow the proper paring method ,provided in the box , it paired but still only one single speaker works. They also don’t reconnect automatically and I have to remove the device and re pair it. Bit of a hassle. These speakers are more for mobile devices
Awesome speaker to have around pretty much anywhere. Big & loud enough to have around a small to medium-size gathering as in bbq's, poolside, camping.....etc. definitely recommend this speaker.
Well packed, good quality
I wanted some speakers for my wife and I bought these. They work well but are kind of tiney. My wife was a bit disappointed because she wanted Bose like I have. I got her the Bose and she is very happy. These are still good speakers. I will use them in my garage.
liked everything! Thank you so much
The speaker is excellent, checked immediately everything you can, it ends with the phone. The sound is excellent, FM works, how to include looked at YouTube. On the phone. The call also answers. Advise.
Highly Recommend. super fast shipping.
So far its been a great bluetooth speaker. I think the look is better than the more expensive bluetooth speakers because of the color lights that this speaker has and the other ones don't. The color lights is half the reason why I purchased it. The other half reason is the price! So in comparison to quality the more expensive speakers probably win but maybe not if you compared to price.
Very fast delivery. Beautiful design.
This is the best bluetooth that I have owned in quite some time. I am very happy with the quality of sound. I have not tested the waterproof part yet but I have faith it will hold up. Battery life is good so far, loving the light show and I can't say enough about the sound quality. Happy customer!
Sound is good, quick connect with a phone, no damages
very good wireless speaker has a great duration in its battery which makes me listen to my favorite music for hours, also with a great range of its bluetooth and its led light accompanies this impressive device I get very well it has a great sound and a large volume
A song played by Bluetooth speaker in dim light, you immersing yourself in intertexture of romanticism and yellowish light. What a transparent sound. I fancy it.
This speaker surprised me!! the battery life hasn't been put to the test yet but im confident that it will last. The sound is amazing!! I bought this to replace an old bluetooth speaker that was not doing so well after having it for a few yrs.. but i didnt expect this one to blow it out of the water. its a great product for the price and i highly recommend it. I've seen higher priced ones and i dont think they have the power this one has. so if you are looking for a new speaker this is the one.
I bought these because I thought the changing lights were cool. I was NOT expecting the sound quality that these little guys put out! I can't comment on battery quality because I haven't had to charge them yet! Granted, I don't use them every day, but I'm very impressed! It might be the acoustics in our home, but if I turn the volume up over half way on my phone? Nobody can hear what anyone else says if there's music being played! So, I maintain a lower volume setting and all is well! I don't think you'll be disappointed by these little guys! 👍😊👍
Wonderful for its price!
I really like this speaker because its sound is incredible. It alsp has a party light show that I really love it. You can see my video to see how it's cool!
I've been using the speaker for a few days now and it has been doing very well. So far I've only used it for audiobooks, so I can't speak to whether the lights enhance the experience (they do work though, changing as the reader speaks). Volume is good; I can listen to an audiobook without issue while showering (my water is very loud) and has had no issues from the humidity. I can't say much more about the water resistance as I haven't taken the opportunity to stress test it. I haven't had to charge it yet. My phone said it was about 60% charged when I first connected it, and it hasn't dropped much. I haven't been able to go more than 15-20 feet away without audio issues, though that could be due to the material my house is made of. There are a couple of wifi dead zones, which means the bluetooth might also be limited. So far, I'm pleased overall. Hopefully I won't need to update down the road with negative comments.
These speakers are great! They're very cute and can be brought pretty much anywhere. The only recommendation I would make is to make the sound louder. The quality is great and the lights are very cute. I would definitely recommend these speakers.
I'm not impressed at all. Yes, they're small, cute, lightning up,but sound is poor,very poor. Im returning them.
Super)))
Good speaker, play loud, with the phone paired quickly, communication does not lose
The column got it, it works. Expected a cleaner and louder sound, but for its price will go (for use by children and when going to nature).
Excellent. Good sound, but charge better from the outlet, not from the computer.
Super. Compact, for the child is the most.
The column is excellent, it plays cleanly. For the cottage was taken to hang out.
The speaker works very well. Sound is not mind blowing but it’s great as a travel speaker.