Envíos
Estamos orgullosos de ofrecer servicios de envío internacional que actualmente operan en más de 200 países e islas en todo el mundo. Nada significa más para nosotros que brindar a nuestros clientes un gran valor y servicio. Continuaremos creciendo para satisfacer las necesidades de todos nuestros clientes, brindando un servicio más allá de todas las expectativas en cualquier parte del mundo.
¿Cómo se envían los paquetes?
Los paquetes de nuestro almacén en China serán enviados por ePacket o EMS dependiendo del peso y tamaño del producto. Los paquetes enviados desde nuestro almacén de EE. UU. Se envían a través de USPS.
¿Envían a todo el mundo?
Sí. Ofrecemos envío gratuito a más de 200 países de todo el mundo. Sin embargo, hay algunos lugares a los que no podemos enviar. Si se encuentra en uno de esos países, nos pondremos en contacto con usted.
¿Y la aduana?
No somos responsables de ninguna tarifa personalizada una vez que se hayan enviado los artículos. Al comprar nuestros productos, usted acepta que se le envíen uno o más paquetes y que reciba tarifas personalizadas cuando lleguen a su país.
¿Cuánto tiempo se tarda en enviar?
El tiempo de envío varía según la ubicación. Estas son nuestras estimaciones:
Ubicación |
*Tiempo estimado de envío |
Estados Unidos |
10-30 Días hábiles |
Canadá, Europa |
10-30 Días hábiles |
Australia, Nueva Zelanda |
10-30 Días hábiles |
América Central y del Sur |
15-30 Días hábiles |
Asia |
10-20 Días hábiles |
África |
15-45 Días hábiles |
*Esto no incluye nuestro tiempo de procesamiento de 2 a 5 días.
¿Proporcionan información de seguimiento?
Sí, recibirá un correo electrónico una vez que se envíe su pedido que contiene su información de seguimiento. Si no ha recibido información de seguimiento dentro de los 5 días, contáctenos.
Mi seguimiento dice "no hay información disponible en este momento".
Para algunas compañías navieras, la información de seguimiento demora de 2 a 5 días hábiles en actualizarse en el sistema. Si su pedido se realizó hace más de 5 días hábiles y aún no hay información sobre su número de seguimiento, contáctenos.
¿Se enviarán mis artículos en un paquete?
Por razones logísticas, los artículos en la misma compra a veces se enviarán en paquetes separados, incluso si ha especificado el envío combinado.
Si tiene alguna otra pregunta, contáctenos y haremos todo lo posible para ayudarlo.
Devoluciones
Cancelación de pedido
Todos los pedidos pueden cancelarse hasta que se envíen. Si su pedido ha sido pagado y necesita hacer un cambio o cancelar un pedido, debe comunicarse con nosotros dentro de las 12 horas. Una vez que el proceso de empaque y envío ha comenzado, ya no se puede cancelar.
Reembolsos
Su satisfacción es nuestra prioridad número 1. Por lo tanto, puede solicitar un reembolso o reenvío de productos pedidos si:
- Si lo hiciste no recibir el producto dentro del tiempo garantizado (45 días sin incluir el procesamiento de 2 a 5 días), puede solicitar un reembolso o un reenvío.
- Si recibió el artículo incorrecto, puede solicitar un reembolso o un reenvío.
- Si no desea el producto que recibió, puede solicitar un reembolso, pero debe devolver el artículo a su cargo y el artículo no debe utilizarse.
Hacemos no emitir el reembolso si:
- Su pedido no llegó debido a factores bajo su control (es decir, proporcionar la dirección de envío incorrecta)
- Su pedido no llegó debido a circunstancias excepcionales fuera del control de GRACCETO Online Store (es decir, no autorizado por la aduana, retrasado por un desastre natural).
- Otras circunstancias excepcionales fuera del control de https://gracceto.com
*Puede enviar solicitudes de reembolso dentro de los 15 días posteriores a la expiración del período garantizado de entrega (45 días). Puede hacerlo enviando un mensaje al Contáctanos página
Si se le aprueba un reembolso, su reembolso se procesará y se aplicará automáticamente un crédito a su tarjeta de crédito o método de pago original, dentro de los 14 días.
Intercambios
Si por alguna razón desea cambiar su producto, tal vez por un tamaño diferente en la ropa. Debe comunicarse con nosotros primero y lo guiaremos a través de los pasos.
No nos envíe su compra a menos que lo autoricemos a hacerlo.
Pagos
Los métodos de pago incluyen PayPal y tarjetas de crédito.
PayPal es una forma más segura y fácil de enviar y recibir dinero en línea. Cuando seleccione PayPal como método de pago, se le vinculará al sitio de PayPal donde puede realizar el pago.
PayPal se puede utilizar para comprar artículos con tarjeta de crédito (Visa, MasterCard, Discover y American Express), tarjeta de débito o cheque electrónico (es decir, utilizando su cuenta bancaria habitual).
1) Después de ver sus artículos en la página de su carrito de compras, puede hacer clic y pagar con PayPal. Luego saldrá de nuestro sitio e ingresará al sitio web de PayPal.
2) Puede iniciar sesión en su cuenta de PayPal o puede crear una nueva si no tiene una.
3) Puede usar PayPal como desee de acuerdo con las instrucciones en pantalla.
Por lo general, el cheque electrónico de PayPal tardará de 3 a 5 días hábiles en ser confirmado por PayPal.
Las razones por las que le sugerimos que utilice PayPal:
El pago es rastreable. Al usar su cuenta de PayPal, puede rastrear el estado de su pago.
Cuando realiza el pago de su pedido, no necesita usar su tarjeta de crédito en línea (puede transferir directamente desde su cuenta bancaria).
Cuando utiliza su tarjeta de crédito a través de PayPal, nadie verá su número de tarjeta de crédito, lo que minimizará el riesgo de uso no autorizado.
With my new job I went from having to use a laptop at work for 25% of my day to 90% of my day and my eyes were always puffy, strained and fatigued at the end of the day. After 1 day of wearing these glasses I already notice a huge difference. I feel like there has been a 90% improvement on the strain my eyes were experiencing it was definitely worth the purchase.
Been having issues with my eyes due to the many screens I work from. Someone suggested it might be the blue light omitted from the computer screen. So I purchased these glasses and guess what. Problem had drastically been reduced. Slightly surprised at how easy the fix is. Looking for to using these glasses for many times to come. Thank you for making these glasses.
I have to say that at first glance I was sold, these glasses in person are just perfect for the “I need a pair just to read” glasses that double as a blue blocker. I got two pair, one magnified for iPad as I’m on that quite a bit in the evening and a plain glass pair for tv watching. I have only had them for a week or so but right off the bat I can definitely feel better able to sleep at bed time. I didn’t know about this process until I was complaining recently and a friend who uses them religiously said to try, I did and aside from forgetting to put them on occasionally, they work, and look great to boot. Excellent all around. Cheers
Only issue I have with them is they fit a bit tight on the bridge of the nose which took sometime to get used to. They 100% greatly reduce eye strain. I spend upwards of 12 hours looking at a computer monitor while I stream. Once I got off my eyes would be super irritated. Even into the next day sometimes but with these glasses I get none of that. Would and have recommended to everyone. Great product!
It definitely makes me feel different. I havent used them enough yet to say that they 100% work but I see that my eyes don't hurt anymore from any kind of screen that I have and it really eases the "pain" of the light of the screen when I'm gaming at night. I recommend them especially to people that already have some problems with their eyes. My eyes are perfectly healthy and I'm sure with these glasses they are gonna keep being healthy. Thank you for this great product guys.
I work at a desk staring and 4 screens 9-10hrs a day and I also have a sensitivity to fluorescent lights. I used to get headaches regularly and would get dizzy when in places with fluorescent lights such as grocery stores. I have had these glasses for about 4 months and they have made such a huge difference! I love love love them! They have cut my head aches way down and I don’t get dizzy from fluorescent lights when wearing them. I have gotten 2 of my office lady’s to order a pair also since they were having issues with headaches and they love them as well. I suggest them to everyone. I would definitely recommend these. They are 100% worth the money.
I had been thinking about getting a pair as I am a developer and spend immense amount of time in front of the screen when I came across an Instagram ad for 50% off and thought why not! I had a great ordering experience, super fast to checkout, delivery was extremely fast, the price was awesome. Now I can't make claims to how much they will help with eye strain, headaches etc, yet! But they fit great and are super comfortable plus my wife thinks they make me look sexy, so I'll take that any day! Thanks for making a great product!
I love my glasses!🤗 Best addition to any gaming purchase! My eye strain and just focusing issues have been less of an issue since I've been wearing blue light filtered lenses! The designs are super cute and sleek as well!
I used to think gaming glasses were a gimmick awhile back just a way for companies to make money. All that changed once I got a pair of Victory Series! Once I put them on it felt like it put everything in HD. I was super impressed. For the skeptics this is definitely a product true to their word!
I do not wear glasses or contacts to begin with, but these were comfortable, light, and do what they are supposed to do. However I did find that they get smudges and dirt on them very easily, even just sitting on my desk for a few hours I would need to clean them. Maybe its just the not glasses owner in me, its annoying. Other than having to clean them and that static they seem to produce when cleaning them so every little fiber sticks to them, they are great glasses overall.
These glasses right here are the Pinnacle of gaming glasses. I strongly recommend picking up a pair of these glasses. They keep your eyes in check . they don't dry up your eyes. They don't get heavy and to me thats the most important part.
I wear them everyday and the day I forgot them before I left for work I genuinely noticed the difference. As someone who’s spent way too much time looking at blue light from work and recreational gaming I was starting to get blurred vision from it and ever since I started wearing them it’s helped dramatically
I received the item today. The seller is an awesome person, helped me a lot to make a decision and responded to my messages very quickly. Thanks for everything.
It really need a lot of cleaning maintenance. Even after washing it with water, the glasses still feel a bit muddy. Occasionally, I would take it off and clean it again. In the end, I opt for using f.lux more often than wearing glasses. If you are into glasses and want a bit more physical protection, then this one is not bad. Keep in mind though, if you are a headphone user, using your headphone along with the glasses can hurt the side of your ears if you put them on for certain period of time.
My main concern was the magnification. When I received these glasses they did have a magnification, from previous experience with magnification glasses I would start seeing double numbers (like speed limit signs it would say 45, I would see a second set along side) This of course would be after wearing these type of glasses for hours on end and weeks on end. Once I stopped the problem went away. These glasses might work, I do not doubt that. Just for me magnification is very important.
I'm extremely happy with these glasses. I've purchased other pairs for work, and found these to outperform others I've tried. -Sturdiness: the lenses and frames are both well made and do NOT feel flimsy at all. Spring hinges are a great feature as well. -Case/Shipping: the glasses were shipped in the shell case, which I'm also grateful for. I've had other glasses be rendered unusable during shipping. Case is very nice too. -Blue light filtering! These have the best blue light filtering ability for non Amber-tinted lenses. Tint is very mild and doesn't district. You can see the indigo/blue reflection on the picture as well. All that said, I'm looking to get a second pair for my girlfriend when we play a console game or watch TV together. They're stylish enough to be used casually at home for nighttime tech use, but also worn at the office for work (and I receive compliments on how nice they look!). I'm always happy to recommend a good product/company, so I hope this helps!
These glasses work. I have noticed less eye strain and ease of falling asleep after gaming. I usually sit for 3-4 hours on the long side and less than an hour in the short side. The cloth they come with doesn’t seem to clean them well, luckily I have plenty of microfiber towels. They work much better
Love these glasses. I wear contacts when streaming so my eyes always get irritated. I’ve noticed less irritation while wearing these glasses. Definitely a must have if you are in front of screens for multiple hours a day
I love it! That’s so cool, i never thought i would be so comfy with these glasses. No headaches anymore!
After playing 6 hours of gaming noticed I had a little red eye and the next day when i got my eye where no red eye no fatigue I felt great to lay my head down and go to sleep with no eye strain and blurry vision! Awesome product! 💪
Way more comfortable than I anticipated. I have been wearing them for 8+ hours a day and I forget I'm even wearing them. I definitely recommend!
Quality and well made product. Have already passed on the link to a few others and their orders should already be on the way. Very happy customer.
This is not something I know much about, been playing video games for years and never really thought about maybe wearing something to help reduce the stress on my eyes. I know for me this has helped a little and can tell a difference looking at my tv without them on and then putting them on. So on the matter of these glasses I see a difference and not sure how big of a difference it actually makes on the stress for my eyes.
The goods arrived in perfect condition. The glasses are very good. The glasses are perfect. I thank you for the perfect shipment!
Very nice lenses, good quality, look expensive
Excellent! I highly recommend the seller. The glasses are beautiful! Happy for the purchase, fast shipping.
The glasses are super, the eyes get tired really much less. I advise you.
Super glasses, perfectly packed, came very quickly. Recommend!!!