Envíos
Estamos orgullosos de ofrecer servicios de envío internacional que actualmente operan en más de 200 países e islas en todo el mundo. Nada significa más para nosotros que brindar a nuestros clientes un gran valor y servicio. Continuaremos creciendo para satisfacer las necesidades de todos nuestros clientes, brindando un servicio más allá de todas las expectativas en cualquier parte del mundo.
¿Cómo se envían los paquetes?
Los paquetes de nuestro almacén en China serán enviados por ePacket o EMS dependiendo del peso y tamaño del producto. Los paquetes enviados desde nuestro almacén de EE. UU. Se envían a través de USPS.
¿Envían a todo el mundo?
Sí. Ofrecemos envío gratuito a más de 200 países de todo el mundo. Sin embargo, hay algunos lugares a los que no podemos enviar. Si se encuentra en uno de esos países, nos pondremos en contacto con usted.
¿Y la aduana?
No somos responsables de ninguna tarifa personalizada una vez que se hayan enviado los artículos. Al comprar nuestros productos, usted acepta que se le envíen uno o más paquetes y que reciba tarifas personalizadas cuando lleguen a su país.
¿Cuánto tiempo se tarda en enviar?
El tiempo de envío varía según la ubicación. Estas son nuestras estimaciones:
| Ubicación |
*Tiempo estimado de envío |
| Estados Unidos |
10-30 Días hábiles |
| Canadá, Europa |
10-30 Días hábiles |
| Australia, Nueva Zelanda |
10-30 Días hábiles |
| América Central y del Sur |
15-30 Días hábiles |
| Asia |
10-20 Días hábiles |
| África |
15-45 Días hábiles |
*Esto no incluye nuestro tiempo de procesamiento de 2 a 5 días.
¿Proporcionan información de seguimiento?
Sí, recibirá un correo electrónico una vez que se envíe su pedido que contiene su información de seguimiento. Si no ha recibido información de seguimiento dentro de los 5 días, contáctenos.
Mi seguimiento dice "no hay información disponible en este momento".
Para algunas compañías navieras, la información de seguimiento demora de 2 a 5 días hábiles en actualizarse en el sistema. Si su pedido se realizó hace más de 5 días hábiles y aún no hay información sobre su número de seguimiento, contáctenos.
¿Se enviarán mis artículos en un paquete?
Por razones logísticas, los artículos en la misma compra a veces se enviarán en paquetes separados, incluso si ha especificado el envío combinado.
Si tiene alguna otra pregunta, contáctenos y haremos todo lo posible para ayudarlo.
Devoluciones
Cancelación de pedido
Todos los pedidos pueden cancelarse hasta que se envíen. Si su pedido ha sido pagado y necesita hacer un cambio o cancelar un pedido, debe comunicarse con nosotros dentro de las 12 horas. Una vez que el proceso de empaque y envío ha comenzado, ya no se puede cancelar.
Reembolsos
Su satisfacción es nuestra prioridad número 1. Por lo tanto, puede solicitar un reembolso o reenvío de productos pedidos si:
- Si lo hiciste no recibir el producto dentro del tiempo garantizado (45 días sin incluir el procesamiento de 2 a 5 días), puede solicitar un reembolso o un reenvío.
- Si recibió el artículo incorrecto, puede solicitar un reembolso o un reenvío.
- Si no desea el producto que recibió, puede solicitar un reembolso, pero debe devolver el artículo a su cargo y el artículo no debe utilizarse.
Hacemos no emitir el reembolso si:
- Su pedido no llegó debido a factores bajo su control (es decir, proporcionar la dirección de envío incorrecta)
- Su pedido no llegó debido a circunstancias excepcionales fuera del control de GRACCETO Online Store (es decir, no autorizado por la aduana, retrasado por un desastre natural).
- Otras circunstancias excepcionales fuera del control de https://gracceto.com
*Puede enviar solicitudes de reembolso dentro de los 15 días posteriores a la expiración del período garantizado de entrega (45 días). Puede hacerlo enviando un mensaje al Contáctanos página
Si se le aprueba un reembolso, su reembolso se procesará y se aplicará automáticamente un crédito a su tarjeta de crédito o método de pago original, dentro de los 14 días.
Intercambios
Si por alguna razón desea cambiar su producto, tal vez por un tamaño diferente en la ropa. Debe comunicarse con nosotros primero y lo guiaremos a través de los pasos.
No nos envíe su compra a menos que lo autoricemos a hacerlo.
Pagos
Los métodos de pago incluyen PayPal y tarjetas de crédito.
PayPal es una forma más segura y fácil de enviar y recibir dinero en línea. Cuando seleccione PayPal como método de pago, se le vinculará al sitio de PayPal donde puede realizar el pago.
PayPal se puede utilizar para comprar artículos con tarjeta de crédito (Visa, MasterCard, Discover y American Express), tarjeta de débito o cheque electrónico (es decir, utilizando su cuenta bancaria habitual).
1) Después de ver sus artículos en la página de su carrito de compras, puede hacer clic y pagar con PayPal. Luego saldrá de nuestro sitio e ingresará al sitio web de PayPal.
2) Puede iniciar sesión en su cuenta de PayPal o puede crear una nueva si no tiene una.
3) Puede usar PayPal como desee de acuerdo con las instrucciones en pantalla.
Por lo general, el cheque electrónico de PayPal tardará de 3 a 5 días hábiles en ser confirmado por PayPal.
Las razones por las que le sugerimos que utilice PayPal:
El pago es rastreable. Al usar su cuenta de PayPal, puede rastrear el estado de su pago.
Cuando realiza el pago de su pedido, no necesita usar su tarjeta de crédito en línea (puede transferir directamente desde su cuenta bancaria).
Cuando utiliza su tarjeta de crédito a través de PayPal, nadie verá su número de tarjeta de crédito, lo que minimizará el riesgo de uso no autorizado.
Came across these and decided to take a shot. Admittedly, I've never even heard of such a thing as these. They are awesome though. It basically vacuum-sealed food in, and they stack easy in the fridge as opposed to the random food packages strewn everywhere. I don't think I would put anything TOO thick in these to be safe, but the wrapping seems super durable. Happy with this buy for sure.
The stuff is good and the packaging is good, really good quality and low price. The first is the quality clearance, and the second is a long time before it is decided to buy it. In the case of quality clearance, the personal is still relatively preferred or the colors are carefully selected by yourself. If you have watched for a long time, do n’t hesitate It ’s time to start. Do n’t let yourself regret it. The quality of the stuff is still good.
I had really been wanting to try these trays for a while after seeing lots of advertisements for them. I tried a couple different brands and both met my hopes for their use. They are so convenient to use and nest together compactly. They take up even less space in your cupboard when not in use too. A great alternative to trying to store mis-matched Tupperware. I rarely fall for advertising gimmicks, but this storage concept was irresistible. I plan to use these for storing things like cold cuts and sliced cheese for easy access, while keeping air contact at a minimum. They offer the convenience of a lidded container with the minimal air contact of plastic wrap. It is as close as I can get to vacuum sealing without having to seal a bag every time I open it. I think they would be great for taking to parties as a cheese platter so things don’t shift in transit. The other containers I have reserved for lunch trays but these would be great for that too. They work well for anything up to about 2” thick, depending on how much you put in them, thinner if you plan to fill all the way to the edges and have it seal. Give them a try, you may love them as much as I do!
Its a very exciting product! My husband can never find anything in the refrigerator unless it has a see-throw lid so i usually use glass containers and they are rather bulky and take a lot of space. So i found these trays and gave them a shot. So far im happy with it. The lid has a built-in film in it, film looks thin but it Is definitely very strong and stretchy. Lid locks with two latches and stays secure on the bottom part. I really like the fact that you can stack trays one on top of another so it saves some room in the refrigerator. Easy to clean, film does not stretch out. Very promising product. And now i want to order more to be able to organize the whole freezer and refrigerator sections.
Love Love Love this product. Used it for the first time for leftover Christmas ham and two days later the ham was still as fresh as the day it was made. Best part about this product is the space saving it gives in the fridge!! Will definitely recommend this product for leftovers and even to take lunch in. Seals tight and can even stand on end if need be.
This is a really neat idea! I live in a small space with roommates and the fridge has always been a thing of disagreement. However, this little product is exactly what I was looking for! It’s easy to snap on and fits flat in my fridge so I can use the space for other things!
At first I was a little skeptical of the overall design and how it would work, but after trying it out for a couple days I love it. I don’t have to worry about putting things in multiple plastic bags. They keep everything fresh and take up minimal about of space they stretch so makes it convenient for different types of food items. The lids also lock securely in place so you don’t have to worry about spilling or shifting of items
I had been tempted by advertisements for these food preservation trays for a while and finally took the plunge. I think they are great! You can put an entire lunch in them or leftovers and they are much more compact than ziploc containers. The clear cover is stretchy so it can accommodate things with a bit of depth like a sandwich or a banana. They are neat because you can put your lunch in them and they take up about the same amount of space as a laptop in your bag. It slides easily in between your books. In the fridge, they nest together well. Instead of layering leftovers between wax paper, I can divide them up in separate trays and stack them. So far they wash well and return to their original shape after using them. I’m glad I tried them! I will be buying a couple more.
Good thing, especially around the remains a knuckle. Work great and sealing seal. This can be at me öfters in use. Recommended.
Keeps foods fresh. Stackable so takes up less room in my refrigerator. Easy to clean. Love the cloths that came with them, so many uses from cleaning my trays to cleaning my glasses. Planning to order more for putting up Thanksgiving left overs.
Nice space saver! keeps the veggies fresher longer. Great for packing the leftovers work, or just storing Left overs for next day. They snap together easily And save space for storage and dishwasher safe.
It's phenomenal, it's an invention, I recommend
I bought this pan for my daughter as a Christmas gift, as a replacement. She dropped the one she had and needed this one to fit into her set. She loves the set.
great container, especially for steaks
This is pretty great actually. It was stiff to snap closed (you’ll see me push hard to close it) but it is very secure. I show a peeled hard boiled egg in my video. The plastic did secure tightly while not ruining the egg.
I love fruits and always buy a lot of them at home. Sometimes we can’t finish the fruits after washing, so if we put them back to the fridge, the next day most of them are bad. This pack of trays, they really help us to avoid so much waste on fruits and keep them fresh. We really appreciate it.
I purchased this container to hold bacon. After opening bacon package there was no way to reclose. This container holds the whole package with no fluid leakage. Its neat and I can put it in my deli drawer and put stuff on top of it. Only thing I've noticed is the clear window seems to stretch. It's a great product.
I liked, the material is nice without smells, in the trays, of course just something flat will enter
This tray is perfect for meal prep. I marinate meats and then seat it off with the tray, let it marinate for a few days and it's good to go when I need it. I've also used it for cut up fruits and veggies and it keeps them fresh for a day or 2 until I need it.
Love this! Replaces a lot of disposable items.
I like this food tray. This tray is BPA free so it is safe in dish washer. This tray is very useful keep food fresh in the refrigerator and It can be used to freeze meat, fish, etc. also this tray can be reused.
These food preservation trays are so convenient, seal well, and are easy to clean! They come in a pack of two, and seal well. I turned them upside down and nothing came out. You can lay food nicely without squishing it as there is plenty of space on the tray. Thank you so much for a great, affordable product!
Just got these, didnt realize I needed them so bad and that it was missing in my life lol, figured they would be so cheap they would snap and break but no, they are built well, I used it on keeping a few slices of pizza for leftovers and it worked great. Easy to clean to.
Put frozen fish in and sealed it. Next day no fishy smell in my fridge. Fish was fresh looking not and ugly smell left behind. I'd buy it again. But the tray could be bigger anyway
I really love this, takes a bit to make sure your items fit but has been working very well. Don’t put any wrappers inside so you can avoid tearing. Make sure to hand wash with warm water
There are two free silicon pouch that come with it; however they are a pain in the neck to clean (even in the dishwasher) and the white powdery on them made me uncomfortable using them.
I purchased this container to hold bacon. After opening bacon package there was no way to reclose. This container holds the whole package with no fluid leakage. Its neat and I can put it in my deli drawer and put stuff on top of it. Only thing I've noticed is the clear window seems to stretch. It's a great product.
Love way these stack in freezer and frig. Easy to fill and easy to use.
When I used it the first time to save some bbq ribs leftovers. It closed and sealed just fine. All was well until I wante to open it back up. It was simple to open but the film came out of the frame. I could see the frame had 2 parts so I could put some more film in the frame. Should have done a better job of sealing the film in the frame. I would not buy it again.
Everyone's family needs these plates to store food and keep it fresh. I ordered these plates, this is my first time to order these, I am very satisfied. There are many fresh fruits and vegetables in my fridge, so I need to use them. The fresh-keeping effect is very good, I am very satisfied with this shopping.
We're really enjoying these. They're highly stackable and very easy to clean. They keep food fresh and are suitable for food presentation as well.
I liked the fact that I could use these in lieu of all the plastic bags for protecting my food. I love the fact that I can freeze many items without the use of plastic! I throw a couple of pork chops in, close the lid, lock it and throw it in the freezer. Love them! I would love it if could handle bulkier items too.
They are a bit smaller that I expected but still work great. Thank you, fast service!
easy to stack trays, great for cheese and craved meat or ham slices. Easy to clean much less space that tupperware would great if they were a bit bigger
Can’t hold much food in it