Envíos
Estamos orgullosos de ofrecer servicios de envío internacional que actualmente operan en más de 200 países e islas en todo el mundo. Nada significa más para nosotros que brindar a nuestros clientes un gran valor y servicio. Continuaremos creciendo para satisfacer las necesidades de todos nuestros clientes, brindando un servicio más allá de todas las expectativas en cualquier parte del mundo.
¿Cómo se envían los paquetes?
Los paquetes de nuestro almacén en China serán enviados por ePacket o EMS dependiendo del peso y tamaño del producto. Los paquetes enviados desde nuestro almacén de EE. UU. Se envían a través de USPS.
¿Envían a todo el mundo?
Sí. Ofrecemos envío gratuito a más de 200 países de todo el mundo. Sin embargo, hay algunos lugares a los que no podemos enviar. Si se encuentra en uno de esos países, nos pondremos en contacto con usted.
¿Y la aduana?
No somos responsables de ninguna tarifa personalizada una vez que se hayan enviado los artículos. Al comprar nuestros productos, usted acepta que se le envíen uno o más paquetes y que reciba tarifas personalizadas cuando lleguen a su país.
¿Cuánto tiempo se tarda en enviar?
El tiempo de envío varía según la ubicación. Estas son nuestras estimaciones:
Ubicación |
*Tiempo estimado de envío |
Estados Unidos |
10-30 Días hábiles |
Canadá, Europa |
10-30 Días hábiles |
Australia, Nueva Zelanda |
10-30 Días hábiles |
América Central y del Sur |
15-30 Días hábiles |
Asia |
10-20 Días hábiles |
África |
15-45 Días hábiles |
*Esto no incluye nuestro tiempo de procesamiento de 2 a 5 días.
¿Proporcionan información de seguimiento?
Sí, recibirá un correo electrónico una vez que se envíe su pedido que contiene su información de seguimiento. Si no ha recibido información de seguimiento dentro de los 5 días, contáctenos.
Mi seguimiento dice "no hay información disponible en este momento".
Para algunas compañías navieras, la información de seguimiento demora de 2 a 5 días hábiles en actualizarse en el sistema. Si su pedido se realizó hace más de 5 días hábiles y aún no hay información sobre su número de seguimiento, contáctenos.
¿Se enviarán mis artículos en un paquete?
Por razones logísticas, los artículos en la misma compra a veces se enviarán en paquetes separados, incluso si ha especificado el envío combinado.
Si tiene alguna otra pregunta, contáctenos y haremos todo lo posible para ayudarlo.
Devoluciones
Cancelación de pedido
Todos los pedidos pueden cancelarse hasta que se envíen. Si su pedido ha sido pagado y necesita hacer un cambio o cancelar un pedido, debe comunicarse con nosotros dentro de las 12 horas. Una vez que el proceso de empaque y envío ha comenzado, ya no se puede cancelar.
Reembolsos
Su satisfacción es nuestra prioridad número 1. Por lo tanto, puede solicitar un reembolso o reenvío de productos pedidos si:
- Si lo hiciste no recibir el producto dentro del tiempo garantizado (45 días sin incluir el procesamiento de 2 a 5 días), puede solicitar un reembolso o un reenvío.
- Si recibió el artículo incorrecto, puede solicitar un reembolso o un reenvío.
- Si no desea el producto que recibió, puede solicitar un reembolso, pero debe devolver el artículo a su cargo y el artículo no debe utilizarse.
Hacemos no emitir el reembolso si:
- Su pedido no llegó debido a factores bajo su control (es decir, proporcionar la dirección de envío incorrecta)
- Su pedido no llegó debido a circunstancias excepcionales fuera del control de GRACCETO Online Store (es decir, no autorizado por la aduana, retrasado por un desastre natural).
- Otras circunstancias excepcionales fuera del control de https://gracceto.com
*Puede enviar solicitudes de reembolso dentro de los 15 días posteriores a la expiración del período garantizado de entrega (45 días). Puede hacerlo enviando un mensaje al Contáctanos página
Si se le aprueba un reembolso, su reembolso se procesará y se aplicará automáticamente un crédito a su tarjeta de crédito o método de pago original, dentro de los 14 días.
Intercambios
Si por alguna razón desea cambiar su producto, tal vez por un tamaño diferente en la ropa. Debe comunicarse con nosotros primero y lo guiaremos a través de los pasos.
No nos envíe su compra a menos que lo autoricemos a hacerlo.
Pagos
Los métodos de pago incluyen PayPal y tarjetas de crédito.
PayPal es una forma más segura y fácil de enviar y recibir dinero en línea. Cuando seleccione PayPal como método de pago, se le vinculará al sitio de PayPal donde puede realizar el pago.
PayPal se puede utilizar para comprar artículos con tarjeta de crédito (Visa, MasterCard, Discover y American Express), tarjeta de débito o cheque electrónico (es decir, utilizando su cuenta bancaria habitual).
1) Después de ver sus artículos en la página de su carrito de compras, puede hacer clic y pagar con PayPal. Luego saldrá de nuestro sitio e ingresará al sitio web de PayPal.
2) Puede iniciar sesión en su cuenta de PayPal o puede crear una nueva si no tiene una.
3) Puede usar PayPal como desee de acuerdo con las instrucciones en pantalla.
Por lo general, el cheque electrónico de PayPal tardará de 3 a 5 días hábiles en ser confirmado por PayPal.
Las razones por las que le sugerimos que utilice PayPal:
El pago es rastreable. Al usar su cuenta de PayPal, puede rastrear el estado de su pago.
Cuando realiza el pago de su pedido, no necesita usar su tarjeta de crédito en línea (puede transferir directamente desde su cuenta bancaria).
Cuando utiliza su tarjeta de crédito a través de PayPal, nadie verá su número de tarjeta de crédito, lo que minimizará el riesgo de uso no autorizado.
I love it, even when I wasn't feeling good I put in Eucalyptus oil to breath better and it did the trick, however, watch out for some oils with strong odor that might be over powerful inside the car/SUV. With no oils and I want that humidity in the air it does the trick. Glad I bought 2 of them one for me and one for a gift. And they told me they love it too. Better quality than expected, Shipping was quite fast!
I love my aromatherapy air humidifier! It makes my car smell great and right now during the winter season we’re not constantly shocking ourselves due to static electricity! Lol I use it every time we’ in the car and we drive an hour one way every Sunday to visit family and it lasts the whole way there. I fill it back up with distilled water and oils and drive all the way home.
thanks a bunch! It's just a great, solid, dependable product. Everyone who rides in my car loves it and wants one. I Lyft in DC and constantly get compliments about the smell of the essential oil from the diffuser and how cool it looks.
The best thing about this item is its undeniably high quality! Im very very happy with this diffuser! I use it in my car daily and it is one powerful humidifier/diffuser! I can smell my essential oils throughout my entire car shoetly after powering it on. Its easy to use, easy to assemble and easy to clean and store. I would definitely recommend this brand of diffuser!
Bought on sale, never regretted the purchase! Just received and love it! I drive alot and I'm really going to enjoy a diffuser in my car. I like that it's adjustable (the water/diffuser portion swivels) so hopefully it would fit in any vehicle.
This is great Mini Air Purifier for Car! Beyond expectations! Quality is excellent! THANK YOU VERY MUCH!
looks beautiful, the condition is perfect! Not all things last forever. I use my car diffuser every day so I expected it to not last forever. The first one I purchased lasted almost 1 year, but I couldnt live without it so I stocked up and bought 2 more!
reasonably priced item with an excellent quality. That's a bargain! Works great 👍 Really liKe it 😁
Very beautiful! Arrived well packed and protected. Thanks! Easy to use, can tilt the steam in several directions so it's super versatile for different cars. I spend a lot of time in my car for work. Definitely a must during these cold winter months to keep my skin and eyes from drying out.
I liked how it's flexible for various plug positions. It was easy to fill and use. The container is small though. I almost missed the cute little power button on the top. Worked great. I was surprised by how much steam was coming out of it! The scent wasn't super strong, not sure if that's because of the filter or maybe I needed more essential oil. They include an extra filter, but I wasn't sure how to replace it.
If you are anything like I am, between transporting kids, trips to the grocery store, mall, and work, that “new car smell” hasn’t lasted in your family vehicle. For those of us who enjoy a relaxing drive home after a stressful day, or even a morning pick-me-up, this car Aromatherapy diffuser does the trick!
I absolutely love this item!!! It allows me to have the scent of my oils in my car while I’m driving!!!! It has 2 settings and put out the perfect amount of humidity. Love love love it
My car does not have a dashboard cigarette holder. My holders were in the glover compartment and under the arm rest between the two front sets. Unfortunately, when place in the holder under my armrest, I could not close the armrest. The features of mist and aroma worked fine. My rating would have been higher if the product could be better used in my car.
This product is amazing. It works perfectly. Easy to setup and fill. My only dislike is: it blows through the water so you need to refill often.
5 stars to the store! I am extremely satisfied with my purchase! This is super easy to use, fit in my car perfectly, and seems to be made of quality materials. It lasts for a long time if you fill it...probably 8 hours total. I love having calming essential oils diffusing in my car.
The store is the most awesome place where can I buy air purifier and have no doubts over its quality or condition
I really liked this little defuser. Depending on how much oil you put in and the scent it’s pleasant to smell. I used too much oil to start. But I’ve got it down now. Goes through water fast and I live in a very cold city so it did freeze. But I really like it.
Such a low priced mini air purifier is truly a bargain. Thanks to the seller!
It has a touch sensor with three different settings “continuous,” “intervals,” and “off.” We were able to use it for about 3 hours before it emptied. It works so. well. and reaches the entire car.
There's not much to say. This has worked for me so far exactly as advertised. As for some people saying 'no scent' that hasn't been my experience. Maybe try using a different oil. I don't know. My only "issue" is that the on/off button, it's not clear from the lights when the unit is on/off, and really only know if I see vapor. Not the end of the world, especially for twelve bucks. I'm hoping it continues to work as I've seen a number of reviews here that says it just stops working at any given point. But as of now, after about a dozen uses, it's all good.
arrived in time and there are no defects. Goods meet the expectations.
It comes with a wick stick that you place in the middle of the diffuser. I see this lasting a while but will eventually need changed — they have one replacement, but I don’t see anywhere that you could buy another to replace. I’ve only had it for one day, so I will update in a few weeks.
Just wish it diffused intermittently
I am in LOVE with this! If you are looking for an oil defuser for your car - just stop and order this one. It arrived so quickly, is bigger than i expected (this is a good thing), suuuuper easy to set up and use, and works perfectly! I love the two settings - I use the second one that sprays intermittent for aroma therapy. The stream is strong, on both settings, and with 49ml of water and half an ml of fragrance oil, the smell is perfect.
Everything very well made and very well designed. recommend!
My car ride to work today was extra lovely with this diffuser going! I added about 5 drops of essential oil and it plugs right in to my cigarette lighter . You can add any oil you want and it lets out a good amount of mist. Very happy with the quality and price and how simple it is to use.
I loved this diffuser but because it sits directly under my radio in my car I can’t use it. The mist affects my touchscreen...😩
I love this! I put a few drops of my favorite essential oil blend on the wick, and it distributes through my car so strongly! I love that you can choose between constant or intermittent mode, and I have to refill about twice a week from using it during my work commute. Just a PSA, don’t use sleep support oils in this diffuser, lol!
Very fast shipping, as described. I recommend this shop. Thank you very much :)))
cool
carefully packaged, looks fine
This product is great for the car but you need to buy the oils to diffuse separately. The humidifing portion is great.
This little air diffuser is great to have in your car. It beats having a regular car air freshener. I add scents that go with the season and it diffuses great. I keep a water bottle in my car so that when it has no water I can refill. There are reviews that says the diffuser stops working or there is a red light but the light is just saying that it’s off. Press the button once it turns green which means continuous . Twice it turns purple which means intermediate so every 8 seconds it will spray for a few seconds then turn off and three times it turns red which means off.
Absolutely amazing, 100% recommend for everyone!