Envíos
Estamos orgullosos de ofrecer servicios de envío internacional que actualmente operan en más de 200 países e islas en todo el mundo. Nada significa más para nosotros que brindar a nuestros clientes un gran valor y servicio. Continuaremos creciendo para satisfacer las necesidades de todos nuestros clientes, brindando un servicio más allá de todas las expectativas en cualquier parte del mundo.
¿Cómo se envían los paquetes?
Los paquetes de nuestro almacén en China serán enviados por ePacket o EMS dependiendo del peso y tamaño del producto. Los paquetes enviados desde nuestro almacén de EE. UU. Se envían a través de USPS.
¿Envían a todo el mundo?
Sí. Ofrecemos envío gratuito a más de 200 países de todo el mundo. Sin embargo, hay algunos lugares a los que no podemos enviar. Si se encuentra en uno de esos países, nos pondremos en contacto con usted.
¿Y la aduana?
No somos responsables de ninguna tarifa personalizada una vez que se hayan enviado los artículos. Al comprar nuestros productos, usted acepta que se le envíen uno o más paquetes y que reciba tarifas personalizadas cuando lleguen a su país.
¿Cuánto tiempo se tarda en enviar?
El tiempo de envío varía según la ubicación. Estas son nuestras estimaciones:
Ubicación |
*Tiempo estimado de envío |
Estados Unidos |
10-30 Días hábiles |
Canadá, Europa |
10-30 Días hábiles |
Australia, Nueva Zelanda |
10-30 Días hábiles |
América Central y del Sur |
15-30 Días hábiles |
Asia |
10-20 Días hábiles |
África |
15-45 Días hábiles |
*Esto no incluye nuestro tiempo de procesamiento de 2 a 5 días.
¿Proporcionan información de seguimiento?
Sí, recibirá un correo electrónico una vez que se envíe su pedido que contiene su información de seguimiento. Si no ha recibido información de seguimiento dentro de los 5 días, contáctenos.
Mi seguimiento dice "no hay información disponible en este momento".
Para algunas compañías navieras, la información de seguimiento demora de 2 a 5 días hábiles en actualizarse en el sistema. Si su pedido se realizó hace más de 5 días hábiles y aún no hay información sobre su número de seguimiento, contáctenos.
¿Se enviarán mis artículos en un paquete?
Por razones logísticas, los artículos en la misma compra a veces se enviarán en paquetes separados, incluso si ha especificado el envío combinado.
Si tiene alguna otra pregunta, contáctenos y haremos todo lo posible para ayudarlo.
Devoluciones
Cancelación de pedido
Todos los pedidos pueden cancelarse hasta que se envíen. Si su pedido ha sido pagado y necesita hacer un cambio o cancelar un pedido, debe comunicarse con nosotros dentro de las 12 horas. Una vez que el proceso de empaque y envío ha comenzado, ya no se puede cancelar.
Reembolsos
Su satisfacción es nuestra prioridad número 1. Por lo tanto, puede solicitar un reembolso o reenvío de productos pedidos si:
- Si lo hiciste no recibir el producto dentro del tiempo garantizado (45 días sin incluir el procesamiento de 2 a 5 días), puede solicitar un reembolso o un reenvío.
- Si recibió el artículo incorrecto, puede solicitar un reembolso o un reenvío.
- Si no desea el producto que recibió, puede solicitar un reembolso, pero debe devolver el artículo a su cargo y el artículo no debe utilizarse.
Hacemos no emitir el reembolso si:
- Su pedido no llegó debido a factores bajo su control (es decir, proporcionar la dirección de envío incorrecta)
- Su pedido no llegó debido a circunstancias excepcionales fuera del control de GRACCETO Online Store (es decir, no autorizado por la aduana, retrasado por un desastre natural).
- Otras circunstancias excepcionales fuera del control de https://gracceto.com
*Puede enviar solicitudes de reembolso dentro de los 15 días posteriores a la expiración del período garantizado de entrega (45 días). Puede hacerlo enviando un mensaje al Contáctanos página
Si se le aprueba un reembolso, su reembolso se procesará y se aplicará automáticamente un crédito a su tarjeta de crédito o método de pago original, dentro de los 14 días.
Intercambios
Si por alguna razón desea cambiar su producto, tal vez por un tamaño diferente en la ropa. Debe comunicarse con nosotros primero y lo guiaremos a través de los pasos.
No nos envíe su compra a menos que lo autoricemos a hacerlo.
Pagos
Los métodos de pago incluyen PayPal y tarjetas de crédito.
PayPal es una forma más segura y fácil de enviar y recibir dinero en línea. Cuando seleccione PayPal como método de pago, se le vinculará al sitio de PayPal donde puede realizar el pago.
PayPal se puede utilizar para comprar artículos con tarjeta de crédito (Visa, MasterCard, Discover y American Express), tarjeta de débito o cheque electrónico (es decir, utilizando su cuenta bancaria habitual).
1) Después de ver sus artículos en la página de su carrito de compras, puede hacer clic y pagar con PayPal. Luego saldrá de nuestro sitio e ingresará al sitio web de PayPal.
2) Puede iniciar sesión en su cuenta de PayPal o puede crear una nueva si no tiene una.
3) Puede usar PayPal como desee de acuerdo con las instrucciones en pantalla.
Por lo general, el cheque electrónico de PayPal tardará de 3 a 5 días hábiles en ser confirmado por PayPal.
Las razones por las que le sugerimos que utilice PayPal:
El pago es rastreable. Al usar su cuenta de PayPal, puede rastrear el estado de su pago.
Cuando realiza el pago de su pedido, no necesita usar su tarjeta de crédito en línea (puede transferir directamente desde su cuenta bancaria).
Cuando utiliza su tarjeta de crédito a través de PayPal, nadie verá su número de tarjeta de crédito, lo que minimizará el riesgo de uso no autorizado.
This is a very convenient tool! BUT READ THE INSTRUCTIONS BEFORE STARTING it really works easy if you follow them.
I watched loads of youtube reviews on it and decided to take the plunge. I got it today. Charged it for five hours and then got to work. To me, the device is not cumbersome or heavy the way some reviewers mentioned. Since I only wanted waves and not tight curls, I used the lowest heat at six seconds. My hair is fine and medium length. It only took me about fifteen minutes. I am so pleased! The battery appears to still have a full charge based on the icon but I guess I’ll see the next time I use it if the bars are reduced any. If you’re on the fence, get off and order this!!
I absolutely love that it charges making it cordless so I can take it to work and curl my hair before a meeting or even for touch ups. I've been on the hunt for a curling wand or iron or device that makes curling easy, achieves amazing looking curls, and helps me look super cute in minimal amount of time and this one does it. My mom saw me using mine and wanted one so I ordered her one for a early Mother's Day Gift.
I like the concept of automatic feeding of hair to this curler. I bought this for my 10yr daughter who like to curl her hair and she absolutely love it. The curling process is easy because you just put enough strands of your hair in the barrel and it will automatically feed and what you need to do is press the button and wait then voila! One full charge gives you enough battery to curl all your hair and it is very portable which is a great feature. The only thing I want to improve is to have an option of feeding more volume of hair strands so it can curl all your hair faster. Overall, this is a good product and I will highly recommend it to my family and friends.
My hair took 8 minutes to do. From start to finish. I had never used the device before and I thought I should time it. I did. I brushed my hair out, then separated it into sections using the clip. And in 8 minutes it was literal perfection. Pay attention to the temp settings and set according to what type of hair you have. I have fine hair but tons of it, so I set it at a medium level. The curls almost come out steamed - they look so shiny!
Pros: - you won’t burn yourself because the heating mechanism is inside (still use caution though!) - rechargeable, no tangled cords - lightweight - adjustable heat - adjustable direction (left or right) - nice design - machine does the curling for you Cons: - could have included images of how to use curling iron.. I wasn’t sure where to put my hair at first and how much hair to “feed” the machine / also great if they could include a video demo on this page - instruction manual could use improvement, did not really understand some of the directions
I have fine thin wavy medium length hair. I'm not the savviest when it comes to complicated devices, and this really shouldn't be one of them. But, when I'm looking in the mirror, trying to figure out how to get my unwieldy hair into the opening of this curler correctly, I just get lost. Plus, some of my hair is just not the length that this device is best suited for. I was able to get a few strands in the curler, and they came out with some cute spiral curls. I wish I had been able to get closer to my scalp, but that was impossible. When you change sides, you have to flip the curler upside down for the curls to go in the opposite direction. If your hair is a bit wild, and you are not great at doing precision tasks in the mirror that you have to do backward, you may the same problems with this curler as I did. I think this is meant for someone with straight hair, that is at least 10 to 12 inches long. If you have thick hair, it is going to take a bit of time to do your entire head, if that is your goal. You can only take very small sections of hair at a time. My best suggestion for the use of this curler would be for doing someone else's hair, a little girl's maybe. One where you can't get turned around, you have full control and are less likely for a tangling accident to occur. I will say that it does curl my hair. I just cannot seem to work with it and it is not meant for my type of hair, or brain. It's way too much trouble and aggravation for far too little, if any, payoff. 4 stars ✨ If you are going to be using this on someone else, or the right hair type, I think it would work ok.
This is a really cool innovative device. It was tricky to achieve the curls that I wanted on my hair, but I think it would work well on shorter hair. Or would be great for small touch ups on the go.
This product is very easy to use. I don’t know how to do hair Very well but I was able to get a cute style in a short amount of time.
Very good product! Does well its function. I liked 100%, highly recommended!
The item is OK, well packed though the box was a little hit, and put it in operation and it seems to work well, good store, thanks!
All perfect, super fast delivery. Leave some beautiful curls, I recommend.
I am so excited about this. A curling iron that I can charge with a USB cable to power!! Perfect for travel, I no longer need to carry converters.
Perfect, it works perfectly I am delighted. I recommend it
Easy to use and curls stay/last. Reordering a second one for my Mother.
Amazing, it really surprised me. My hair is very straight and curling has always been hell and they didn't last. With this machine it's simple and very fast and I 've lasted days. Only paste, the battery consumes fast and if you have a lot of hair, it ends up hurting the arm a little bit of holding the curler.
AMAZING All curling irons never work for me because I have really long hair and this one was so perfect!!
All perfect, super fast delivery. beautiful curls, I recommend.
This curler is cute, nice color and design. It is cordless and charged by USB, which is really convenient. It has multiple time and heat settings to choose from, for getting different curl results and different hair types. It is ergonomic, very comfortable to hold in hand. This wand is so portable to be taken to anywhere you go, such a wonderful beauty tool keeping you stylish all the time!
🙂 The Good 🙂 • Portable waves/ curls anywhere (!!!) • Easy to learn • One handed hairstyling • No snags (!!) • Outside stays completely cool 😕 The Not-So-Good 😕 • Poor battery life • Inconsistent results • Must use very small sections RESULTS | I used on my long, fine, frizzy hair that holds a curl reasonably well. I was able to achieve some curls as shown in the after photo, but it took quite a few redos of curling the same strands over because the initial curl either had a a flattened end or was more wavy then a curl. This is very easy to achieve waves with. Curls are a little bit more tricky, at least for long hair. I think this would be great for someone with short hair.
I got this for my wife and niece for curling their hair while traveling and it does not disappoint. It is a slight learning curve but once you figure out how to use it, it is great. We did have to watch some video tutorials to figure it out. Basically, you set the temperature to your desired temperature on the handle (there are three settings). Wait a few minutes for it to warm up and then you're good to go. You grab a strand of hair, the smaller the strand the better it curls in my opinion, and put the hair in the curler at the top of your hair strand closest to the scalp. You hold in the main button and it will pull your strand of hair in, wrapping it around the barrel on the inside. It will then start beeping to countdown the time that you also set on the handle. My wife has thick hair so I did it on the hottest setting and the longest timer setting. If you do it once it will give a beach like wave. If you push the button again without removing your hair and let the cycle repeat itself, it will do a nice tight curl. When you are done you just pull down on the curler and your hair comes right out. It does take a little longer than using a regular curling iron, but it has the benefit that it is cordless and can be used in the car or where there is no electricity available, and it is really hard to burn yourself because the outside stays cool and only the inside heats up so I feel safer using this on my nieces hair incase she moves. It also is rechargeable and comes with a usb cord. It lasts about an hour per charge and takes about 25 minutes to do my wifes long hair, but it depends on your hair length and the settings that you chose.
Super happy with the product!! Never had such a great curler! Good quality, cute design and fast shipping. Thanks to the seller, highly recommended!
This product is amazing. I've tried the curler among many others and I simply can't get the trick to curling my hair. I'm very uncoordinated with my hands and this worked so easily. Cordless is a huge bonus too!
I have long, thick hair that regular curling irons really don't work too well with. But this one is the bomb it actually curled my hair & it is easy to use once you read the directions. My 9 year old niece curled my hair last night. I loooovvveeeee it!
This thing is a freaking life saver. I have struggled with everything under the sun. From a straightener, to a curling iron, to the wand, to foam rollers, to a weird looking curling thing that just tangled and caught my hair. I read the instructions once and it was enough to give me the basics. I have mid back length hair and it curled it in 30 seconds or less. I loved the option and hint it gave you to curl L on the right side and R on the life and then it even has an option of mixed curls. If you are hair illiterate like myself, this thing is a major life saver!!
I love this thing. No cords laying around and only took me reading the instructions and a little practice to get it figured out. So much easier and quicker then curling my hair with a regular clip barrel or wand. Definitely recommend.
I was not sure what to expect from this cordless automatic curler. It is pretty small and compact and overall pretty inexpensive too. I have to say, now having tested it out, I am pretty impressed with this little powerhouse. Once fully charged you can easily do your entire hair. After you read the instructions it is very easy to use. When you push the menu button that is also the power button you can toggle through the different settings that you can adjust. R/L is right vs left curl. Then you can adjust the temperature as well as the time of how long. The longer the stronger the curl is really. The thicker your hair the hotter temperature you should use really. I like that there is no cord that gets in the way. I also like that the outer barrel of the curler stays pretty cool, cool enough so you can touch it if you want. It definitely gets warm but you won’t get burned by it. The overall weight is pretty light so your arms don’t get tired. I like that you can change the direction of it so you can work easily on both sides of your head and even change the direction of the curls on the same side if you want. I haven’t had any issues getting my hair stuck or tangled in any way. The way I use it, and since it doesn’t show that anywhere it may not be right, I take a small section of my hair and kind of add it near my scalp into the curler. The curler then pulls the rest of it into the curler. When the hair is done you just gently pull the curler away from your head and voila, you have curls. I don’t know if you need to start at the other end but this seems to work for me just fine so this is how I will do it. Their picture kind of shows putting in the tip but I just can’t see that working well pulling in the hair that way. All in all I really like the curls this makes and am really happy on how easy this is to use.
I was so excited to try this because I recently cut 8 inches of hair off and my mom kept saying I look like a boy, curling gives me a different look! It's so easy to use! I really love it. I like how it's travel sized because my hair is known to fall out of curls. The clips inside the box are helpful with sectioning my hair and the charging port is small so I can charge it anywhere. Doesn't give you bouncy curls, but if you like subtle beachy curls, this is a win!
As someone that seriously struggles with using a curling iron, despite the time and practice I've put into it, I was able to use this product and in less than 20 min, my hair was curled beautifully. It has lasted for quite some time, which never happens when my hair is curled. This curler has changed my life when it comes to styling my hair!
I would give it 5 stars because it’s the first curlers I buy that it’s so easy to use and makes beautiful waves. Best money spend!!! A tip, when dividing the hair, don’t use big chunks of hair. It will get stuck.
I ended up buying two of this one because it’s too good to be true. I keep one at home and another one in my carry on since I travel often. This is easy to use and I love the fact that I can do my hair anywhere since it’s cordless. My curls last for a long time without being damaged.
This product is life changing! I am hair illiterate...I have never been able to curl it on my own. I tried this and it’s sooooo easy to use. Because it’s cordless I literally did my hair in bed...amazing.
I think this is the coolest curling iron ever! No burning yourself, and really easy to do. Easy to charge, and I love it. It's great if you have kids too. I can see myself curling my daughter's hair a lot because there is less risk to burn. You get lovely little spiral curls. I love it. I can easily see myself putting this in my purse and taking it with. I love it. I love that this is effortless. I hate curling my hair manually when I straighten it.
This product had great reviews and now I can add mine!! Holy crap, this thing curls so awesome and I couldn't believe how fast I could curl my entire head on my own!!! The fact it is cordless is such a huge bonus!!! The only thing I'd change is the fact that it beeps while the curl is processing which can be annoying, but other than that, BEST CURLER EVER!!! If you are hesitant, don't be, it's THAT good!!!
Amazing curler. Heats up really fast and rotation is really easy to get hair gets curled. Easy on your hands. Love the built and color. Looks so good in my rose gold/copper themes room. Curls are formed fast and long lasting, and curls are smooth and shiny. Really happy with the purchase. 100 % recommend.
Excellent product , very happy with my purchase!!!
My wife loves it. It is lightweight and the hair stays curvy for days. The battery life could be better, it almost drains completely after 1 use with short hair
My friend has exactly same device. I decided to try it. And OMG, this curler functions exactly the same!!!! Even display is the same! And curls hold for all day! I am in love! Highly recommended!
I loved this cordless curler, it did curl my host very well, but I charged it over night and it would die before I even got my hair curled.
Great curler but a little puzzling to figure out. I had this curler for a few weeks, and I am just getting around to doing a review, because I have not had time to sit down and read the instructions and figure it out. I would rather have had a simpler to operate item for making curls, however it works great once you devote some time to figuring it out.
This curler is portable, easy to use, and works well. Has yielded some good curls so far.